A stay at Hotel Jovel places you in the heart of San Cristóbal de las Casas, within a 10-minute walk of San Cristóbal de las Casas Cathedral and Café Museo Café. .This hotel is 0.2 mi (0.4 km) from Foro Cultural Kinoki and 0.4 mi (0.7 km) from Centro Cultural de los Altos.
What's nearby
Foro Cultural Kinoki - 4 min walk
San Cristóbal de las Casas Cathedral - 7 min walk
Mesoamerican Museum of Jade - 7 min walk
Plaza 31 de Marzo - 8 min walk
Santo Domingo Handicraft Market - 11 min walk
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 96 min drive
Restaurants
Pachamama - 4 min walk
Sarajevo Cafe Jardin - 1 min walk
El Cau - 4 min walk
Cocoliche - 3 min walk
Plaza Mercado Guadalupe - 4 min walk
About this property
Hotel Jovel
Colonial San Cristóbal de las Casas hotel in De Guadalupe with a 24-hour front desk
Hotel Jovel offers 30 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. 15-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Stay in one of 30 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Colonial hotel include concierge services and a television in a common area.
Enjoy Mexican cuisine at San Andres, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
San Andres - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Local cuisine breakfast available for a fee daily 7:30 AM–11 AM: MXN 90 for adults and MXN 70 for children
1 restaurant
Room service available
Coffee/tea in a common area
Restaurants on site
San Andres
Family friendly
Soundproofed rooms
Conveniences
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Turndown service
Outdoors
Garden
Terrace
Accessibility
This property does not have any lifts
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Down duvet
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
15-inch flat-screen TV
TV channels
Food and drink
Free bottled water
More
Access via exterior corridors
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or photo ID at check-in.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
Fee for local cuisine breakfast: approximately MXN 90 for adults and MXN 70 for children
Airport shuttle fee: MXN 800 per person (one-way)
Airport shuttle fee per child: MXN 800 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Jovel
Hotel Jovel San Cristobal de las Casas
Jovel San Cristobal de las Casas
Hotel Jovel San Cristobal De Las Casas, Mexico - Chiapas
Jovel San Cristobal las Casas
Hotel Jovel Hotel
Hotel Jovel San Cristóbal de las Casas
Hotel Jovel Hotel San Cristóbal de las Casas
Hotel Jovel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.
Jammie
Stayed 3 nights in Jun 2021
2/10 Terrible
Verified traveller
7 Feb 2019
Disliked: Staff & service
I was robbed and beat up by 6 men outside hotel property. Police refused to help and escorted me in to the hotel. I requested an ambulance by the night clerk and he rudely said he wasnt calling anyone. That i was fine and i should go to sleep or leave the property. I had to endure a 24hrs of pain amd hunger in my room for 24 hrs until i had the strenght to clean up and go downstairs. A second night clerk kindly warmed up some tamales for me after the restaurant closed and gave me some pain medecine. I left the hotel after the sedond night to recover at a hospital in another city. Hotel refused to refund my third and fourth night despite their written policy stating if you need medical care, a doctor would be called. Very dissatisfied overall. As far as the property. Its mexico. You get what you pay for.
Be aware of possible fraud in this location. I have traveled around the world and visited Mexico countless times. I have also used hotels.com many instances and NO ONE has ever made a copy of my identification with the attempts to keep it. The receptionist asked for an identification which was fine. He went and said I will be right back, never saying what he was doing with it. When he came back he said to sign a form and I took a glance at the paper he was holding and it was a copy of my identification. I asked why he had made a copy of my id and he said it was policy. So I told him that no hotel had ever done that, they may take a copy of my cc for accidentals but never just of my id. He started getting nervous, and then when I asked for the name of his supervisor he said he couldn't give it to me. NOW I was extra concerned. He can take an identification that has my full name, address, and date of birth but he can't give me the name of his supervisor?. As I continue to push for it, he said: "fine, here just keep the copy". Very fishy and when I later asked if this was a policy to another receptionist she said NO. Please be aware of this !!!
Nice hotel with a beautiful balcony over looking the city. You relax there and have a coffee and enjoy your morning. A little walk will take you to the main drag and central plaza. Hotel is clean and comfortable.
Good price and beautiful garden. As is the case with most of San Cristobal, there was no internal heating so it got pretty cold on the coldest nights. The WiFi basically didn't work for anything beyond email, but this was the case with most of San Cristobal (even the restaurants downtown).
Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees.
Don´t choose this hotel ever!!!!!!
The hotel is pleasant and welcoming, 2-4 blocks from the center of town and the main pedestrian walkway. There is a pleasant breakfast restaurant and the rooms are off a pleasant courtyard. The rooms are a bit small but quite workable. Our only regret is having booked a tour from the hotel. After assuring us costs were as in town we learned we over paid by half.
it was a very poor service, i stayed two nights and they didn't clean the room. i had problems on check in cause they wanted to charge me again the reservation i had already paid in advance on hotels.com . They had to change my room cause previous guest didn't checkout on time. it's on a nice location, close to the main pedestrian walk and cathedral, it has a really pretty garden and its not expensive at all, i wouldn't recommend it because of the very poor and unfriendly service