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Room type Options Nightly price Book
Superior Room, 1 King Bed
37 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Family Quadruple Room, 2 Double Beds
Room with view
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Executive Double Room, 1 Double Bed
27 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Presidential Studio Suite
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with free breakfast, steps from Ventura Plaza Commercial Center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

Hotel Tonchala is centrally located in San José de Cúcuta, a 3-minute walk from Ventura Plaza Commercial Center and 6 minutes by foot from Banco de la Republica Cultural Area. This hotel is 0.6 mi (0.9 km) from General Santander Stadium and 0.9 mi (1.4 km) from Gobernación Norte de Santander.

Make yourself at home in one of the 102 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and bidets.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the poolside bar. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 102
  • Number of floors - 8
  • Conference space
  • Laundry facilities
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Access to nearby outdoor pool
  • Free self parking
  • Computer station
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Free continental breakfast
  • Banquet hall

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Tonchala offers 102 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers. This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Room service
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Separate dining area
  • Cable TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste available on request

Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Hotel Tonchala has a restaurant on site.

Room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Casino nearby

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 69998.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. Cashless payment methods are available for all transactions.

No cots (infant beds) available

Children stay free

Service animals not allowed

One child stays free

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 10

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 69998.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Tonchala
  • Hotel Tonchala Cucuta
  • Tonchala
  • Tonchala Cucuta
  • Hotel Tonchala San José de Cúcuta
  • Tonchala San José de Cúcuta
  • Hotel Hotel Tonchala San José de Cúcuta
  • San José de Cúcuta Hotel Tonchala Hotel
  • Tonchala
  • Hotel Hotel Tonchala
  • Tonchala San Jose De Cucuta
  • Hotel Tonchala Hotel
  • Hotel Tonchala San José de Cúcuta
  • Hotel Tonchala Hotel San José de Cúcuta

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 9:30 AM to 7:30 PM.

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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