The reviews were great but our experience wasn't. The floor had a sticky residue on it which room service had to clean while we waited. The electrical plug didn't work so the front desk said they would fix it. After an hour I went to the front desk and they said it was broken and couldn't be fixed but we received no call to inform us of this. We asked to be moved and was put in an even smaller room (my husband fell between the bed and the desk carrying luggage because it was so tight). I asked if this was indeed a comparable room (double superior) because it was smaller than our first room and was told that the hotel was a boutique hotel and every room was different. There were NO outstanding qualities, however. One room key, no tissues in the room, one wastepaper basket only in the bathroom, small packets of shampoo, no DO NOT DISTURB sign, etc. Cold breakfast with mostly carbs. Behind the bathroom door, there was piled up hair.