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Alajuela City Hotel & Guest House

2.5 star property

Photo gallery for Alajuela City Hotel & Guest House

Front of property
Classic Room, Private Bathroom
Hallway
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Juan Santamaría Park
    ‪5 min walk‬
  • City Mall
    ‪2 min drive‬
  • Parque Viva
    ‪13 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom

Classic Room, Private Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

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About the area

Alajuela

A stay at Alajuela City Hotel & Guest House places you in the heart of Alajuela, steps from Central Park and a 2-minute drive from City Mall. .This hotel is 4.8 mi (7.8 km) from Parque Viva and 10.4 mi (16.7 km) from Arte Latino.

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Juan Santamaría Park - 5 min walk - 0.4 km
  • Estadio Alejandro Morera Soto - 11 min walk - 1.0 km
  • City Mall - 2 min drive - 1.6 km
  • Parque Viva - 13 min drive - 7.8 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬1 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 12 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Alajuela City Hotel & Guest House.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.91 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 420 reviews
Rating 8 - Good. 93 out of 420 reviews
Rating 6 - Okay. 20 out of 420 reviews
Rating 4 - Poor. 5 out of 420 reviews
Rating 2 - Terrible. 8 out of 420 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. Room was clean. Breakfast was delicious. The property is well maintained.
Stayed 2 nights in Jan 2025

8/10 Good

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, Good service

Pros: clean, good service, good breakfast, good location, comfortable. Cons: no safe in my room (although I never felt my stuff were in any danger) but still, room 7 overlooks breakfast courtyard area which is also used for relaxing by guests, makes it a bit tough to sleep in.
Stayed 2 nights in Jan 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quaint hotel in alajuela

This hotel is quaint and lovely right by the Central Park in alajuela. There are several restaurants but not a ton. To see and do in the are. The staff were amazing and breakfast was very good. We had a superior room so our own bathroom and a/c.
Stayed 1 night in Dec 2024

10/10 Excellent

Azalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Helpful Staff

The hotel is the best place to stay upon arriving from the airport at night. Breakfast was delicious. The staff was helpful with directions and recommendations. There's no free parking, but you can park behind the block for a fee. There's restaurants within the block.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kevrette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

angela

Travelled with family
There’s several things to consider before booking this Hotel , this is not only a hotel it also runs like a Hostel , so if you don’t look very well in the description of the rooms , some of there rooms don’t have a private bathroom and no Tv , so it was a surprise for me because I thought I was booking a hotel, it’s very important for people that want to stay there to be very sure what room is that you are getting, also there’s no parking at the property you have to look for a parking place and pay , but it’s around the corner which is the positive side, the place is clean but if your looking for a nice place that’s quiet and have no hassles I don’t recommend staying in this Hotel/ Hostel , description of the amenities is not accurate, it is convenient the area because you can walk to restaurants and places
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel in the heart of Alajuela

It's always a pleasure staying there. Smaller rooms, some have shared bathrooms, but the building is nice and well maintained. I think it's the staff that make the stay exceptional though; friendly, helpful service and always available to make your stay safe and comfortable. Be sure to have breakfast there if you can.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness
lovely courtyard just inside gate as you enter Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a Costa Rican small hotel near the airport. Restaurants and shopping nearby and very friendly service from the desk manager. Also a very early breakfast was served for us as we had an early flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and base for exploring attractions including poas volcano, la paz and the coffee estates
Stayed 5 nights in Nov 2024

10/10 Excellent

Jay, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely family run vintage hotel is just minutes from the airport by taxi. The staff are super friendly and helpful, eager to provide any service they can. It is like staying with friends. Don’t expect air con, you won’t need it anyway, do expect a delightful breakfast, delicious coffee, comfortable beds, and smiles and courtesy from everyone who works there.
Stayed 1 night in Oct 2024

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kendrick

Business traveller, Travelled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it.

A very comfortable hotel in walking distance to numerous restaurants, Mercado, and bus station. Friendly, helpful staff. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошее место с очень приятным персоналом.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica, Maple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its location. I only stayed for one night, however if I ever plan a few days in the city this is where I will stay. The property is really lovely. The historic house is a unique stand alone property that is a stand out in it's location. The staff is phenomenal and so was the food! The ambiance and cleanliness were excellent. You can get fresh coffee at 6 am and the cook shows up to prepare your desayuno fresh around 7.... Thank you Dudley, Diego and the beautiful cook in the kitchen. I'm sorry I forgot to get your name. I'll see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a historic landmark. The landscape was beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was like a studio apartment
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne, Burnaby

Liked: Amenities, property conditions & facilities
I enjoyed staying at Alejuela Hotel because of its location, the serenity you find in this place as well as the friendly & attentive staff. I would recommend it to anyone coming to visit Costa Rica. It's also a 20min drive approximately from SJO Airport. Yvonne
Stayed 3 nights in Sep 2024

4/10 Poor

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024