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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Poolside bar
Room, 2 Double Beds, Mountain View | View from room
Bar (on property)
Outdoor pool, pool umbrellas, pool loungers
Shopping centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Free airport shuttle
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
Francisco J. Orlich Road, Alajuela, Alajuela
  • City Mall
    1 min walk
  • Juan Santamaría Park
    16 min walk
  • Alajuela Cathedral
    18 min walk
  • San José (SJO-Juan Santamaría Intl.)
    10 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, View (Roll-In Shower)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

View from room

Room, 1 Queen Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | View from room

Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 32 sq m
  • City view
  • Sleeps 2

Similar properties

Exterior

Hampton by Hilton San Jose Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.6 out of 5, Wonderful, (2238)
The price is AU$228
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Hampton by Hilton San Jose Airport

About the area

Alajuela

With a stay at Hilton Garden Inn San Jose Airport City Mall in Alajuela, you'll be connected to a shopping center, just steps from City Mall and a 3-minute drive from Casino Fiesta. .This hotel is 9.9 mi (15.9 km) from Multiplaza Mall Escazu and 10.1 mi (16.3 km) from Sabana Park.

What's nearby

  • City Mall - 1 min walk
  • Alajuela Cathedral - 18 min walk
  • Ojo de Agua Spa Park - 7 min drive
  • Plaza Real Cariari - 9 min drive
  • Parque Viva - 12 min drive

Getting around

  • San Antonio de Belen Station - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Pet-friendly hotel with free parking connected to a shopping center in Alajuela
Hilton Garden Inn San Jose Airport City Mall offers 149 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 149 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at the restaurant serving the guests of Hilton Garden Inn San Jose Airport City Mall, or stop in at the grocery/convenience store. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alajuela? This hotel has 2054 square feet (191 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hilton Garden Inn San Jose Airport City Mall has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 1:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20-25 for adults and USD 10-15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Fence around the pool
  • Corner/local shop
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (2054 square feet of space)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Nature reserve
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 150
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 77 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 795 reviews" "
Rating 8 - Good. 121 out of 795 reviews" "
Rating 6 - Okay. 67 out of 795 reviews" "
Rating 4 - Poor. 34 out of 795 reviews" "
Rating 2 - Terrible. 34 out of 795 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the beautiful, Hilton Garden Inn, with friendly staff and convenient airport shuttle service. The direct connection to the mall made shopping and dining easy. However, the hotel isn’t within walking distance of local shops, which limits the chance to experience authentic Costa Rica. Overall, it’s a great choice for comfort and service, just be ready to use transportation for local culture.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Close to the airport and very close to the mall to kill time if needed. Many dining options in there! My room was spacious and very clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sonya

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2024

10/10 Excellent

Dilia

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Direct access to the shopping mall.
Stayed 1 night in Sep 2024

10/10 Excellent

Fredrika

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and room
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

ESLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min from airport
Stayed 3 nights in Aug 2024

10/10 Excellent

Dressel, St. Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Stayed 3 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that we booked a room for four, but they only supplied two sets of towels and 1 coffee
Stayed 1 night in Aug 2024

10/10 Excellent

Jaenique

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to go to when you're visiting Costa Rica
Stayed 9 nights in Sep 2024

10/10 Excellent

Madeleine

Stayed 2 nights in Aug 2024

10/10 Excellent

VIOLETA

Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Stayed 1 night in Sep 2024

8/10 Good

Mel

Liked: Cleanliness, property conditions & facilities
Good location - airport pick up hard to work to set up
Stayed 1 night in Jun 2024

10/10 Excellent

Kameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop-over for the airport! Have nice terrace pool and restaurant. Airport shuttle
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the City Mall. Everything was fairly clean and my view of the airport and mountains was amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiara

Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmin, New York

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Everyone that works there is so nice and helpful. Direct access to the mall, which was great during a rainy day because the mall has an arcade kids play center and we spent a couple of hours there followed by a movie at the movie theater. Plenty of good options too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rutendo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel experience
Stayed 1 night in Aug 2024