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Sonesta ES Suites San Jose Airport

3.0 star property

Photo gallery for Sonesta ES Suites San Jose Airport

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast
Room amenity
Combined shower/bathtub, hydromassage showerhead, free toiletries

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
1602 Crane Ct, San Jose, CA, 95112
  • PayPal Park
    ‪4 min drive‬
  • San Pedro Square
    ‪6 min drive‬
  • CSU San Jose State University
    ‪7 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed (One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 69.4 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • 69.4 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Similar properties

Room

Sonesta Select San Jose Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1294)
The price is AU$267
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Sonesta Select San Jose Airport

About the area

San Jose

With a stay at Sonesta ES Suites San Jose Airport in San Jose (Trimble Business Area), you'll be a 4-minute drive from PayPal Park and 6 minutes from SAP Center at San Jose. .This hotel is 4.8 mi (7.7 km) from San Jose Convention Center and 6.1 mi (9.9 km) from Levi's Stadium.

What's nearby

  • PayPal Park - 4 min drive
  • SAP Center at San Jose - 6 min drive
  • CSU San Jose State University - 7 min drive
  • San Jose Convention Center - 7 min drive
  • Santana Row Shopping Center - 7 min drive

Getting around

  • San Jose College Park Station - 5 min drive
  • Karina Court Station - 14 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

Restaurants

  • ‪Casino M8trix - ‬15 min walk
  • ‪Bay 101 - ‬1 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Zone 8 Sports Bar & Grill - ‬15 min walk
  • ‪TGI’s SUSHI TOO - ‬18 min walk

About this property

Sonesta ES Suites San Jose Airport

San Jose hotel in Trimble Business Area with free breakfast and a 24-hour fitness center
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 114 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites San Jose Airport. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate living room

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Ceiling hoist
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 19 2024 to February 28 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 868 reviews
Rating 8 - Good. 192 out of 868 reviews
Rating 6 - Okay. 94 out of 868 reviews
Rating 4 - Poor. 56 out of 868 reviews
Rating 2 - Terrible. 51 out of 868 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerrenda, Baton Rouge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except we think it was a queen bed and not king size bed that we paid for. We used Sonesta iin Jacksonville, Fl last year and the bed was much bigger for the king bed. We liked that it was close to Levi's Stadium!!! Also need more items in kitchen. We had to request a skillet and other stuff to cook
Stayed 3 nights in Oct 2024

6/10 Okay

Gadiraju

Business traveller
Liked: Staff & service, amenities
The 2 bed room suite is good with 2 separate attached baths. The hotel is currently under renovation and only bagged breakfast is provided. The internet is too slow and unusable from 5 pm to 11 pm.
Stayed 15 nights in Oct 2024

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
The property is currently renovating the lobby, and other areas . . . unfortunately for the guests the continental breakfast which was promised by online booking, is only a bag&go type, . . . the phones in the room did not work well, but mgmt allows use of their phone . . . the accessible room which we had, bathroom shower did not have proper drainage, which led to water spreading to different areas of the bathroom . . . .
Stayed 15 nights in Oct 2024

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t wast your money.
The hotel was under construction, with excessive noise and worker traffic. Our room had mice, informed management and they did nothing. Our deposit was not returned, because we had a pet with us. They even lied about returning deposit. Left the room much cleaner than when we arrived. Had a sense when we checked in, should have listened to my instincts.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Oct 2024

4/10 Poor

Larry, Waldorf

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

2/10 Terrible

Andreia

Stayed 1 night in Oct 2024

10/10 Excellent

JUNJIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Austin

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Worst Stay Ever
Absolutely worst management experience I’ve ever had. I reported on Tuesday that the renovation noises were extremely loud and were buzzing our entire walls. I also called on Friday and reported loud sawing at 1am. Management didn’t seem to care and only offered to move us rooms 15 hours prior to us checking out, which I wasn’t going to have me and my family pack all of our stuff just to unpack then repack again to leave on Saturday. In my opinion the manager came off rude when talking to me. He told my wife and was very adamant that he wasn’t rude and kept saying that all they could offer was a room change. When I went through Hotels.com and attempted to have the hotel offer some compensation from them, they still refused. Luckily hotels.com gave us some credit for next time but it doesn’t fix the issue that management had no professionalism and was argumentative. I included a few photos as well for some smaller issues with the room. We had two bedrooms and between the two we had 3 total hangers. We also found a dead roach yesterday in one of the beds and the bathroom was molding/cracking in the corner.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gerard

Business traveller
Liked: Amenities, property conditions & facilities
Quick and easy check in, friendly and helpful staff. I stayed in a newly renovated room and I loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice at check in, excellent customer service and my room was very clean con comfy. It felt like home!
Stayed 1 night in Sep 2024

2/10 Terrible

Lee Corie

Stayed 2 nights in Jun 2024

10/10 Excellent

Andria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Jayasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to stay in a calm, quiet place than a luxurious 5 star hotel. This place is very quiet and very clean. Suite was well equipped, the dishwasher wasn't working so I called an informed and they sent a service guy, he immediately came and looked into it. I had to wash dishes manually, other than that I liked everything about this place. There is a gym and swimming pool, everything was just right for my needs. My stay was very comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large and well appointed. I arrived late and the staff was friendly and welcoming. They provided me with great food recommendations. I will return again!
Stayed 1 night in Aug 2024

4/10 Poor

Kritsada

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Viviana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mahmud

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kenta, San Jose

Stayed 9 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Extended trip
This was a last minute booking and overall was a good experience once we got to the room. One not so good experience was they told us we can check in early and the room would be ready but instead made us wait 3hours until finally checking in because “they only had 1 maid and she wasn’t done with all the rooms”. The other was the $250 security deposit which was inconvenient for the rest of the trip. The location and room was very nice and spacious. They also had very good complementary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was located very close to the airport and there were lots of shopping and dining options nearby. The continental breakfast was also good. I didn’t like that there wasn’t a room option for the two bedroom that had two queens or doubles in each bedroom as I was traveling as a party of 5. Front desk staff was also very helpful with helping me find a specific stores I was searching for in the area.
Stayed 3 nights in Aug 2024