Best Western Capistrano Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Capistrano Inn

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Exterior
Deluxe Room, 1 King Bed, Non Smoking, Balcony
Free daily full breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    10 min walk
  • San Juan Hills Golf Club
    3 min drive
  • Los Rios Historic District
    3 min drive
  • Orange County, CA (SNA-John Wayne)
    25 min drive

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Juan Capistrano

When you stay at Best Western Capistrano Inn in San Juan Capistrano, you'll be near the beach, within a 5-minute drive of Mission San Juan Capistrano and The Coach House. .This hotel is 4.6 mi (7.5 km) from Dana Point Harbor and 4.7 mi (7.5 km) from Doheny State Beach.

What's nearby

  • Mission San Juan Capistrano - 10 min walk - 0.9 km
  • Los Rios Historic District - 3 min drive - 3.0 km
  • The Coach House - 3 min drive - 3.2 km
  • Dana Point Harbor - 7 min drive - 7.5 km
  • Doheny State Beach - 13 min drive - 7.6 km

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Best Western Capistrano Inn. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 369 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 96 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Uncomfy bed but staff is great
Staff is great. Bed was extremely uncomfortable and my toilet was running all night.
Stayed 1 night in Aug 2024

8/10 Good

timme

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but rooms in need of face lift
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great,clean living environment. Breakfast was a great surprise in its variety of choices too!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mihail

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right when you walk through the door at the lobby, smells horribly like cigarette. The price for this hotel is outrageous for a motel 6 quality. I was actually fearful the night. I stayed there. Felt unsafe The people next to me were outside drinking beer all night very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there numerous times.
Stayed 2 nights in Jul 2024

6/10 Okay

Trevor

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
This best western is located right on the freeway, super easy to get to, but not loud in your room. The staff was very friendly. Overall the property was very well maintained and I would have rated this property higher if it were not for the ant problem. It’s an older building in Southern California so what can you do. Also the slide lock on the door had been previously ripped from the wall and not repaired properly leaving exposed screws and a faulty lock, for the right price I would stay again.
Stayed 4 nights in Aug 2024

6/10 Okay

Ana

Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Stayed 1 night in Aug 2024

6/10 Okay

kim, Paso Robles

Travelled with family
Disliked: Cleanliness, staff & service
Pool was dirty. Reasonable price
Stayed 1 night in Aug 2024

2/10 Terrible

rocio

Liked: Staff & service
Disliked: Property conditions & facilities
They have ants and was too noisy
Stayed 4 nights in Jul 2024

2/10 Terrible

Firouzeh

Travelled with family
Disliked: Property conditions & facilities, room comfort
I booked 2 months in advance and they gave me a room with freeway noise! Also it’s hard for me to go upstairs and they said there’s no room downstairs available!
Stayed 1 night in Aug 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated, but it looks like they may be doing some renovations. Quiet even though it is next to the freeway. Room was clean. No Kleenex in the room. Breakfast was good.
Stayed 1 night in Jul 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
For my experience it was definitely a very convenient location and everything was clean and organized,house keeping was very nice and helpful,the only downside of it was that Beds were not firm at all too soft for my liking.
Stayed 2 nights in Jul 2024

2/10 Terrible

Angela, Fontana

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like mold, dirty carpets. We did not stay there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maureen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Breakfast was the only good part of our stay. Baby cockroaches - hot water was only luke warm - sticky floors and carpet - room smell on arrival like disinfectant and dirt and bleach - holes in walls by floor - no umbrellas by pool as shown in photo - good luck.
Stayed 1 night in Jul 2024

2/10 Terrible

Mikole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the type of hotel, I thought it was great! The bed was firm and comfortable as well!
Stayed 4 nights in Jul 2024

4/10 Poor

Kristin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am a Senior and requested a very quiet room. They actually had me up on a 2nd floor, no elevator, facing an extremely busy freeway. They person at the desk told me they were sold out,
Stayed 4 nights in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
My kids got contact high from the pot smoke blowing in the AC from adjacent rooms. Not the kind of place to bring a family.
Stayed 1 night in Jul 2024

8/10 Good

Jane

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what i was looking for this trip walkable to townand an easy uber to Laguna
Stayed 2 nights in Jul 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff stole Property out of my room! When I complained, they charge me an extra $20 for parking!?!? Do not stay there microwave didn’t work. The room is old beer cans laying around everywhere people hanging out partying terrible place.
Stayed 2 nights in Jul 2024

6/10 Okay

Desirae

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Whoever was working at 1pm was absolutely terrible. Didn’t help us at all and super rude. Thank good the women that was there when WE FINALLY WERE ALLOWED TO CHECK IN AT 7:50 pm, thankfully she was great and very nice.
Stayed 1 night in Jul 2024