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Best Western Capistrano Inn

2.5 star property

Photo gallery for Best Western Capistrano Inn

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪10 min walk‬
  • San Juan Hills Golf Club
    ‪3 min drive‬
  • Los Rios Historic District
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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  • Free WiFi
  • Air conditioning
  • Laundry
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The price is AU$146
for 1 room
includes taxes & fees
25 Feb - 26 Feb
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About the area

San Juan Capistrano

When you stay at Best Western Capistrano Inn in San Juan Capistrano, you'll be near the beach, within a 5-minute drive of Mission San Juan Capistrano and The Coach House. .This hotel is 4.6 mi (7.5 km) from Dana Point Harbor and 4.7 mi (7.5 km) from Doheny State Beach.

What's nearby

  • Mission San Juan Capistrano - 10 min walk
  • Los Rios Historic District - 3 min drive
  • The Coach House - 3 min drive
  • Dana Point Harbor - 7 min drive
  • Doheny State Beach - 13 min drive

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Best Western Capistrano Inn. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 998 reviews
Rating 8 - Good. 244 out of 998 reviews
Rating 6 - Okay. 193 out of 998 reviews
Rating 4 - Poor. 101 out of 998 reviews
Rating 2 - Terrible. 92 out of 998 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Lacey

Stayed 2 nights in Nov 2024

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Nov 2024

6/10 Okay

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Eniko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently returned to our favorite spot for visiting the San Juan Capistrano Mission, a place we’ve cherished for years due to its convenient location. Each visit has always been special, and we usually treat ourselves by booking a room with a balcony, even though it comes at a premium compared to regular rooms. In the past, the balcony was a perfect place to enjoy morning coffee, with a little table and two chairs set up for relaxation. However, last year, we noticed a slight change—there was only a single chair. While this was unusual, it was manageable. But this year was a real disappointment: the balcony was completely bare. No chairs, no table, nothing. When we called the front desk to inquire, we were met with an explanation that balcony chairs were simply not available. It’s puzzling and frustrating to be charged extra for a balcony room that lacks the very amenities that make it worth the price. It feels like a missed opportunity for the property to maintain its charm and value. We hope they reconsider this policy, as we truly enjoy staying here and would love to continue our tradition with the comfort we’ve come to expect.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Oct 2024

2/10 Terrible

Cyndi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had ants in the bathtb. The room smelled dirty old smell bought fabreeze to spray. Sink leaked. All over bathroom sink counter the front desk was not very informative on anything world series chanel. 11 did not work. Will not be staying there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the kind staff despite the inpatient guest. We always feel comfortable in a clean room, clean sheets and all.
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very antiquated hotel. Pictures are misleading. At least the room is clean but not impressive. AC thermostat doesn't work so froze all night Room has a musty old smell to it.
Stayed 1 night in Oct 2024

8/10 Good

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
The property was very noisy and difficult to get out of. I enjoyed the breakfast that came with the stay.
Stayed 2 nights in Oct 2024

8/10 Good

HULDA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the freeway
Stayed 4 nights in Oct 2024

6/10 Okay

derick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location was convenient. Staff were helpful in allowing us to have an early checkin.
Stayed 2 nights in Oct 2024

8/10 Good

Valorie

Stayed 1 night in Oct 2024

4/10 Poor

Joan

Stayed 2 nights in Oct 2024

8/10 Good

Vivian

Stayed 1 night in Oct 2024

4/10 Poor

Greg

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit overpriced
The room was okay except for a chair that didn't work properly and a piece of furniture that looked like it was chewed by a dog. The breakfast was good. We picked the hotel because it was close to a concert venue that we were going to. We just thought the hotel was a bit pricey for what you get. On top of that, they charged us for parking.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kennya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome and very accommodating. We arrived on the Amtrak with our luggage and asked if they could hold it until check in, they actually let us check in early. This was very helpful since we were traveling with small kids. They also let us check out later and held onto our luggage while our return train arrived. Breakfast was great! We would definitely stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Kelenia

Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024