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Hotel Basan Plaza

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Basan Plaza

Family Quadruple Room
Free daily local cuisine breakfast
Exterior
Lobby sitting area
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
4-79 Cl 21A, San Juan de Pasto, Nariño, 520006
  • Plaza del Carnaval
    18 min walk
  • Kikorin
    4 min walk
  • Pasto Bus Station
    14 min walk
  • Pasto (PSO-Antonio Narino)
    57 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

HOTEL SANTORI

Breakfast included
Free WiFi
Housekeeping
24/7 front desk
4.0 out of 5, Very good, (1)
The price is AU$69
for 1 night
includes taxes & fees
1 Jan - 2 Jan
HOTEL SANTORI

About the area

San Juan de Pasto

Located in San Juan de Pasto, Hotel Basan Plaza is connected to a shopping center, within a 5-minute drive of Plaza del Carnaval and Estadio Departamental Libertad. .This hotel is 1.8 mi (2.9 km) from Iglesia La Catedral and 1.8 mi (2.9 km) from Plaza de Narino.

What's nearby

  • Plaza del Carnaval - 18 min walk
  • Estadio Departamental Libertad - 3 min drive
  • Plaza de Narino - 4 min drive
  • Santiago Apostle Church - 4 min drive
  • Unicentro Pasto - 6 min drive

Getting around

  • Pasto (PSO-Antonio Narino) - 57 min drive

Restaurants

  • ‪Mr Pollo Idema - ‬13 min walk
  • ‪Los Asados De Segundo - ‬10 min walk
  • ‪Pizzeria Idema - ‬11 min walk
  • ‪Mister Pollo - ‬3 min drive
  • ‪Blanca Sofia - ‬11 min walk

About this property

Hotel Basan Plaza

Hotel connected to a shopping center in San Juan de Pasto with free breakfast
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Stay in one of 13 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional amenities at this hotel include a television in a common area and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Juan de Pasto? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on weekdays.
Hotel Basan Plaza has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available on weekdays for a fee of COP 9000

Things to do

  • Art gallery

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Free food shopping service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (2153 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

More

  • Desk
  • Free local calls
  • Individually decorated
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 2:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: COP 9000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ayenda Basan Plaza
Hotel Basan Plaza Hotel
Hotel Basan Plaza San Juan de Pasto
Hotel Basan Plaza Hotel San Juan de Pasto

Hotel Basan Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, kind people. Room was clean and very good value. Breakfast was decent.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. The room was big and clean.
Stayed 2 nights in Oct 2022

4/10 Poor

Francisco, Sangolqui

Travelled with family
Disliked: Cleanliness, property conditions & facilities
El hotel al parecer contaba con remuneración reciente pero todo se opacaba con el olor en todo lado proveniente del restaurante, el parqueadero era mur reducido pero lo peor era el olor a basura en el mismo, todo el hotel contaminado con mal olor...
Stayed 2 nights in Dec 2023

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

gerardo g

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gracias
Stayed 2 nights in Aug 2022

10/10 Excellent

Harold

Stayed 3 nights in Apr 2022

8/10 Good

Luis

Stayed 1 night in Mar 2022

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy hermoso comodo y el servicio excelente
Stayed 4 nights in Dec 2021

10/10 Excellent

Joannis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. Buena ubicación. Zona segura. Muy limpio.
Stayed 1 night in Dec 2021

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENCION AL CLIENTE
El Hotel bastante cómodo, la atención del personal muy gentil
Stayed 1 night in Dec 2021

10/10 Excellent

Jenifer

Stayed 1 night in Dec 2021

10/10 Excellent

Andres J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Hotel Basan Plaza
La mejor experiencia, el staff muy amable, la comida deliciosa y la habitación súper cómoda.
Stayed 2 nights in Dec 2021

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Exelente gracias espero poder volver en otra ocasión.
Stayed 1 night in Nov 2021

10/10 Excellent

Liliana

Stayed 1 night in Sep 2021

10/10 Excellent

Sol M

Stayed 1 night in Sep 2021

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Buen Hoyel sin contratiempos
Stayed 2 nights in Feb 2021

8/10 Good

Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

ISABEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comunicación fue permanente con el hotel, ya quebla hora de llegada cambio y dieron espera para podernos atender en recepción.
Stayed 1 night in Nov 2020

10/10 Excellent

Danom Int Corp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020