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Aloft San Juan

3.5 star property

Photo gallery for Aloft San Juan

Outdoor pool
Bar (on property)
Exterior
Lobby
55-inch LCD TV with digital channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
300 Convention Boulevard, San Juan
  • Puerto Rico Convention Center
    ‪2 min walk‬
  • Pan American Pier
    ‪12 min walk‬
  • Condado Beach
    ‪19 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

55-inch LCD TV with digital channels, TV, Netflix

Room, 1 King Bed, City View, Corner

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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The price is AU$757
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About the area

San Juan

With a stay at Aloft San Juan in San Juan (Santurce), you'll be steps from Puerto Rico Convention Center and 12 minutes by foot from Pan American Pier. .This hotel is 1.4 mi (2.3 km) from Condado Beach and 2.1 mi (3.4 km) from Port of San Juan.

What's nearby

  • Puerto Rico Convention Center - 2 min walk - 0.2 km
  • Distrito T-Mobile - 2 min walk - 0.3 km
  • Pan American Pier - 12 min walk - 1.0 km
  • Condado Beach - 19 min walk - 1.7 km
  • Port of San Juan - 4 min drive - 3.5 km

Getting around

  • Sacred Heart Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Choices Sheraton - ‬4 min walk
  • ‪Medalla Arena - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬1 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Aloft San Juan

Hotel with a 24-hour fitness center, steps from Puerto Rico Convention Center
Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 177 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Aloft San Juan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 874 out of 1243 reviews
Rating 8 - Good. 212 out of 1243 reviews
Rating 6 - Okay. 87 out of 1243 reviews
Rating 4 - Poor. 37 out of 1243 reviews
Rating 2 - Terrible. 33 out of 1243 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
From starting to finish this hotel and their staff gave me and my pet a really great experience. The hotel is welcoming, beautiful, and the staff is very approachable. There are many shops to go to whether you’re shopping or eating. I would definitely love to go back with my entire family.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeromy

Stayed 1 night in Dec 2024

10/10 Excellent

Dannel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kathleen

Stayed 1 night in Dec 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sufang, LEXINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel fits our family very well with good restaurants, nice swimming pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marilyn

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Mariano

Stayed 1 night in Dec 2024

10/10 Excellent

GIRISH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Great district right outside of hotel! Awesome area!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

ERIC

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

KEVIN

Business traveller
Disliked: Cleanliness, staff & service
BETTER OPTIONS
cockroaches in the room and the front desk told me it was because the change of seasons, also, they said they would email me a reciept and never sent it. Staff was okay but the hotel wasn't very nice considering the price and there are much better options nearby. I would not reccomend or stay there again. it was not up to Marriot or Aloft standards that i have seen elsewhere
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerardo

Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Aminata

Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar, Aguadilla

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of everything
Great easy access to parking space and entertainment. Will visit again
Stayed 1 night in Dec 2024