Ciqala Suites Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
The Signature Suite
Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Luxury Studio Suite, 1 Queen Bed | Living area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Sheraton Casino
    9 min walk
  • Éter Rooftop & Lounge
    1 min walk
  • Hato Rey Station
    4 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    5 min drive

Room options

Deluxe Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Luxury Studio Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

The Signature Suite

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Presidential Suite

  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Juan

Located in San Juan (Santurce), Ciqala Suites Hotel is within a 15-minute walk of Pan American Pier and Distrito T-Mobile. .This hotel is 0.6 mi (1 km) from Puerto Rico Convention Center and 1.3 mi (2.1 km) from Condado Beach.

What's nearby

  • Distrito T-Mobile - 11 min walk
  • Puerto Rico Convention Center - 12 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 18 min walk
  • Casino del Mar at La Concha Resort - 3 min drive

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Hotel with free breakfast, near Pan American Pier
Ciqala Suites Hotel offers 19 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 19 individually decorated guestrooms, featuring microwaves and minibars. Your memory foam bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Caribbean cuisine at Our SP Floor Lounge, a poolside bar/lounge where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free beach shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 414 out of 1006 reviews" "
Rating 8 - Good. 201 out of 1006 reviews" "
Rating 6 - Okay. 118 out of 1006 reviews" "
Rating 4 - Poor. 101 out of 1006 reviews" "
Rating 2 - Terrible. 172 out of 1006 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Zafira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, my room was super clean and comfortable, the parking it’s free, and the breakfast is good. Didn’t like the pool, is small and uncomfortable. But besides that was a good experience.
Stayed 2 nights in Sep 2024

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ileana

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Ulrich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Pedro, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JOHANNY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente precio accesible, buen servicio, excelente localización.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Rieng

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not what the pictures look like. The hotel is not a 4 star hotel at all. Nor is it luxury. It’s more like a motel. The only thing that is nice is the view from their rooftop. The pool is the size of a bathtub in the middle of high top chair/table dinner. Their rooms are small and old. There’s cracks and mold that indicate the hotel need work on. They always have workers and people hanging outside where the entrance is. And they make it seem like an inconvenient for them to move out the way so you can park the car. The parking garage is only one door to go in and out. And it’s so narrow that if you’re not careful you’ll take your car mirror off. Save your self some money and book anywhere but here. Also not much around that area where you can walk or feel safe walking at night. Also ladies if you use their towels, please remove all make up with wipes first before using their towels. They charge you for make up stains or any dirt stain on their towels. Garbage hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Treena

Stayed 4 nights in Aug 2024

10/10 Excellent

Annette, Luquillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gifted this hotel to newlywed couple and they loved absolutely every detail and treatment.
Stayed 1 night in Sep 2024

10/10 Excellent

katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vernice

Stayed 5 nights in Aug 2024

10/10 Excellent

cleon

Stayed 3 nights in Aug 2024

8/10 Good

Edvanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yamile Figueroa

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything!! The staff was super helpful and friendly. The only thing was that during my stay the TV connection was not properly working, they did send someone to fix it once I called but not even an hour later the TV connection went out again. I didn’t want to bother them again with the same thing, but I’m sure they would have sent someone out again to fix it.
Stayed 3 nights in Aug 2024

10/10 Excellent

crystal, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and i will definitely stay again and recommend this hotel. The food 10/10 the area so close to a lot of things, including the 24hr convenience store right on the side. Everyone who works here is very friendly and helpful at all times! I really enjoyed my stay! Thank you and please keep up the great work!
Stayed 3 nights in Aug 2024

10/10 Excellent

Arminda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is in the cosmopolitan area many places to go near
Stayed 7 nights in Aug 2024

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff.
Stayed 2 nights in Jun 2024

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof to was beautiful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop view is amazing especially at night
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia, Norwich

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool is the size of the bathtub. Ice machine loud and leaking. Staff friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

shivanand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with family (two kids). Prior to arrival I was a bit sceptical of, I had made the right choice. However this is the perfect place. Clean, very friendly staff, microwave kitchen etc. and away from the bustling "tourist" zone, but still close. The parking is a definite plus and the convenience store next door. Would definitely stay here again ...
Stayed 5 nights in Aug 2024

6/10 Okay

Allan

Liked: Staff & service
The staff were wonderful, very serviceable, kind, and polite. I just didn’t like the property and its location. The tiny pool (appeared to be as large as a king size bed) in the middle of the restaurant on the roof was a HUGE disappointment.
Stayed 14 nights in Aug 2024

6/10 Okay

Syheerah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff was amazing but the area surrounding the hotel was horrible. The pool was no use because of all the traffic that the rooftop lounge receives. The rooftop lounge was very expensive three drinks was $68. Room Service breakfast was definitely a plus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great . I love it
Stayed 1 night in Aug 2024