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Condado Vanderbilt Hotel

5.0 star property

Photo gallery for Condado Vanderbilt Hotel

On the beach, white sand, beach cabanas, sun-loungers
Suite, 1 Bedroom, Ocean View (Biltmore) | View from room
Couples treatment room(s), steam room, Turkish bath/hammam
Front of property - evening/night
On the beach, white sand, beach cabanas, sun-loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available

Explore the area

Map
1055 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Ocean View, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View, Tower

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Terrace, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Bedroom, Terrace, Oceanfront

  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View (Commodore)

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

  • 271 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 1 King Bed (Heritage)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Heritage)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

  • 241 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, City View (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Bedrooms, City View (Commodore)

  • 118 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Ocean View, Tower

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Multiple Beds, Oceanfront (Commodore)

  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Ocean View (Biltmore)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Biltmore)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront

  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

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The price is AU$837
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About the area

San Juan

A stay at Condado Vanderbilt Hotel places you in the heart of San Juan, within a 10-minute walk of Condado Beach and Casino del Mar at La Concha Resort. .This beach hotel is 1.5 mi (2.4 km) from Pan American Pier and 1.7 mi (2.7 km) from Puerto Rico Convention Center.

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk - 0.6 km
  • Condado Beach - 8 min walk - 0.7 km
  • Distrito T-Mobile - 4 min drive - 2.5 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 4 min drive - 2.8 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬3 min walk
  • ‪Tacos & Tequila - ‬3 min walk
  • ‪Semilla Kitchen and Bar - ‬3 min walk
  • ‪La Vergüenza Condado - ‬4 min walk

About this property

Condado Vanderbilt Hotel

Luxury hotel on the beach, with 4 outdoor pools
Condado Vanderbilt Hotel offers 316 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 316 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at 1919 Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 35 to 50 for adults and USD 25 to 35 for children
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 1919 Restaurant
  • Ola Ocean Front Bistro
  • Patron Tacos & Tequila

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 to 50 for adults, and USD 25 to 35 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel
Condado Vanderbilt San Juan
Condado Vanderbilt
Condado Vanderbilt Hotel Hotel
Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel Hotel San Juan

Condado Vanderbilt Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1119 out of 1500 reviews
Rating 8 - Good. 202 out of 1500 reviews
Rating 6 - Okay. 97 out of 1500 reviews
Rating 4 - Poor. 46 out of 1500 reviews
Rating 2 - Terrible. 36 out of 1500 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt very dated and the room felt very worn out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Have to walk a little to get to beachfront which is shared with neighboring hotels.
Stayed 4 nights in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be very expensive compared to other similar properties in the area
Stayed 5 nights in Jan 2025

10/10 Excellent

James, New Canaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Albert

Travelled with family
No swimming pool to speak of. Unable to use hot tub. No adequate temperature.
Stayed 5 nights in Jan 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, immaculate service! Turndown in the evening, great bar service indoor and out. Worth every penny!
Stayed 2 nights in Jan 2025

10/10 Excellent

nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, great views of the ocean. A little expensive but you get what you pay for
Stayed 4 nights in Jan 2025

10/10 Excellent

Gable

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the ocean and has amazing views, pools and lounge areas. It close to good area restaurants and has good dining options within the hotel.
Stayed 4 nights in Jan 2025

6/10 Okay

Donna L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pricing was not made known up front.! Added on MULTIPLE fees at the end of stay!
Stayed 7 nights in Jan 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliess is immaculate, very quiet and the staff is very kind, friendly and respectful. I will be returning!
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Stayed 5 nights in Jan 2025

10/10 Excellent

Anna Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star experience
Stayed 6 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Most helpful and courteous safe. Amazing infinity pool. Easily received upgrade request upon arrival. Champagne greeting! Convenient location! Loved it!
Stayed 4 nights in Jan 2025

10/10 Excellent

Joerg, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in.
Stayed 1 night in Jan 2025

10/10 Excellent

jacinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Pavel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in San Juan was absolutely wonderful. From the moment I checked in, I felt like I was in a place where guests are truly cared for. The staff was incredibly friendly, attentive, and always ready to help—every team member, from reception to management, went above and beyond to make my stay comfortable. The hotel's location is perfect—right in the heart of everything, with easy access to major attractions, amazing restaurants, and beautiful beaches. The view from the room was breathtaking, especially if you choose one with an ocean view. The rooms are spacious, spotless, and equipped with everything you need to feel at home. The service was outstanding—every request was handled quickly and professionally. On top of that, the atmosphere of the hotel was so cozy that I truly felt relaxed and enjoyed my vacation to the fullest. If you're looking for a hotel in San Juan with the perfect combination of convenient location, top-notch service, and stunning views, I wholeheartedly recommend this one. They truly know how to make your stay unforgettable!
Stayed 7 nights in Jan 2025

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous, clean, safe hotel, right on the water, with truly impeccable service. We stayed in an ocean view suite with a comfortable queen bed, a huge bathroom with a tub and shower, a small kitchen with a mini fridge, sink, and microwave. Very convenient and comfortable. We ordered room service two nights and it was delivered promptly and, although a bit expensive, was delicious. Please note: There are no dishes or silverware in the kitchenette, but guest services is happy to bring up what you need.
Stayed 3 nights in Jan 2025

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is gorgeous and very comfortable. Stayed in the Commodore ocean front suite. Everything in the room was lovely. The 2 patios and ocean views are stunning. Sleeper sofa was very comfortable! Housekeeping was always very slow. Our room on arrival was supposed to be ready at 4, but was not ready until 5:15. Hotel comped us dinner for the inconvenience. Daily housekeeping only came on our first day for a full clean. Every other day we had to call multiple times to get someone to come clean our room. Even then, we only received light cleans and not full cleans or replacement of glasses, etc. That was frustrating. Service at all restaurants at the resort is slow. Be prepared to wait for your food. Nearby restaurants operated at a much more normal pace. Strongly recommend checking out neighborhood restaurants instead! Hotel food was very overpriced for what it was.
Stayed 5 nights in Jan 2025

6/10 Okay

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price of the food at the hotel is absolutely ridiculous!!! Way too expensive for this type of property.
Stayed 5 nights in Dec 2024

6/10 Okay

Luca

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed a week at the Condado Vanderbilt Hotel in San Juan. The hotel / rooms are clean upon arrival and the staff is super friendly. The facilities (pool/gym) were excellent. However, we felt that the hotel and its restaurants are a bit overpriced (e.g. $20 for a glass of Rosé at the pool [excl. tax and tip]). In addition, rooms services did not clean our room meticulously (e.g. dust on bedside tabel, dirty mirrors).

6/10 Okay

Sadhish Kumar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was really disappointed with my stay here. Had picked this option because it had a high star rating by former guests. My experience was raw worse. We had an 8 night stay here and 4 of those days housekeeping neglected to make up our rooms. Had to call each evening so it could be done. Complained to front office and got a $150 credit but still not what I expected from a highly rated hotel. Also the beach access was very disappointing. Directly behind the hotel was a small beach with rocks and big waves. Had to walk a little further to a much larger beach but the Vanderbilt guests were confined to a very small area with limited view of beach whereas neighboring hotel had the majority of prime beach space.
Stayed 8 nights in Dec 2024

10/10 Excellent

Krystin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel and service . Good location .beautiful decor
Stayed 4 nights in Dec 2024

4/10 Poor

Marlon, Chicago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I will never book with Condado Vanderbilt again. I arranged a 20th wedding anniversary trip and virtually every part of it was bungled by the hotel. The concierge team was virtually useless with the exception of Fransisco - who was great. We had such high hopes going into the trip. They sent me a brochure with different tour options. But it turns out some of those tours weren’t actually available anymore - and they even booked me on the wrong type of tour. I was promised responses and follow ups to try to resolve their mistake l, but they never came. So I kept having to call and email them to try to get answers. The lack of communication was a huge red flag. But, this booking was during the holidays and we couldn’t find a feasible alternative hotel, so we kept this reservation. During our stay, we had a broken phone and coffee maker that were never fixed, it took multiple calls to housekeeping for basics. If you’re planning a vacation and want to actually relax - steer clear of this place.
Stayed 4 nights in Dec 2024

6/10 Okay

Lauren

Stayed 5 nights in Dec 2024