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Hilton Garden Inn San Juan Condado

4.0 star property

Photo gallery for Hilton Garden Inn San Juan Condado

View from property
In-room safe, desk, laptop workspace, blackout curtains
Junior Suite, 1 King Bed, Bay View | Living area
Outdoor pool, pool umbrellas, pool loungers
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Pan American Pier
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Water View)

View from room

Room, 1 King Bed, Accessible (Water View)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Balcony (Water View)

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

View from room

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

Room, 2 Queen Beds, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Pool View)

Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

View from room

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bay View (Corner)

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • 56 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Bay View

Junior Suite, 1 King Bed, Bay View | Living area

Junior Suite, 1 King Bed, Bay View

  • 50 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Room, 1 King Bed, Ocean View, Corner

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Bathtub)

View from room

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • 39 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Water View)

View from room

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Ocean View, Corner

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

55-inch flat-screen TV with satellite channels

Suite, 1 Bedroom

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Ocean View

55-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Accessible, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Condado Palm Inn San Juan, Tapestry Collection by Hilton

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (405)
The price is AU$367
for 1 room
includes taxes & fees
8 May - 9 May
Condado Palm Inn San Juan, Tapestry Collection by Hilton

About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 7 min walk - 0.6 km
  • Distrito T-Mobile - 18 min walk - 1.6 km
  • Pan American Pier - 20 min walk - 1.7 km
  • Puerto Rico Convention Center - 3 min drive - 2.2 km
  • Port of San Juan - 3 min drive - 2.6 km

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Havana Bar & Grill - ‬7 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬5 min walk
  • ‪New Taste - ‬5 min walk
  • ‪Waikiki - ‬7 min walk

About this property

Hilton Garden Inn San Juan Condado

Waterfront hotel with 2 restaurants and a full-service spa
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 752 reviews
Rating 8 - Good. 139 out of 752 reviews
Rating 6 - Okay. 65 out of 752 reviews
Rating 4 - Poor. 27 out of 752 reviews
Rating 2 - Terrible. 37 out of 752 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shivani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property. Rooms were clean. We were upgraded to a suite so we had more space. It was loud however with street noise all night. Especially if your room is facing the street. We spent a lot of time at the sister hotel in the pool and hot tub. Drinks were excellent at the pool bar. However not a lot of dining options. You have to walk at least 10 min or so for decent restaurants in Condado beach area. Or you would have to Uber to old San Juan. Just and FYI. Also they charge a 35 dollar resort fee for everyday you stay there. I was not aware of this charge.
Stayed 4 nights in Jan 2025

8/10 Good

Hector M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good, but every time I called the front desk or housekeeping, no one answered the phone. I also told them that the coffee maker was not working properly; the housekeeper said she would ask them to change it, but no one ever did, so I had to get coffee out in town. Other than that the hotel is great.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

We had an amazing one night stay. Ate at the gorgeous restaurant and really enjoyed our meal. We hope to come back to stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Glenn

Travelled with partner
Disliked: Staff & service
Late entry. Room less than clean. Staff aloof. No service coming in
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The hotel didn't have the room we reserved so we were upgraded to a nice suite with views of both the ocean and the bay. The suite was very spacious and comfortable. We had not complaints at all about the hotel, except that it was located on the busy street. This was usually no problem, but on the weekend nights the roar of the motorbikes and cars racing into the wee hours of the morning was a little disturbing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay in this hotel and we will continue to stay here every year. It was all good with no complaints.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

10/10 Excellent

Malichanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful. Except the fact that check-in was at 4pm.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Enjoyed that Condado Plaza is a sister hotel and was able to use their beach and other amenities. Breakfast buffet was okay but... Food quality could improve. Would give a 4.7 score overall.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Solomon

Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Staff & service

Terrible experience

Terrible terrible terrible experience! I booked and prepaid for a room with this hotel from 12/27 to 12/31. My check-in was rudely declined by the staff because they were overbooked, the guest service manager at first declined to offer us any kind of help because I “yelled” at her, I apologized and ask her to help us find a place to stay, she told us she can walk us to doubletree that is 10 minutes away, we accepted but when we got to doubletree, we were told there is No room reserved for us! My family’s vacation was completely ruined by this hotel! The guest service in this hotel was the worst!
Stayed 4 nights in Dec 2024

2/10 Terrible

Jody

Stayed 1 night in Jan 2025

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

ELIZABETH, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Love it and returning soon
Stayed 1 night in Dec 2024

8/10 Good

Peewee Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very accessible to the area.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with an amazing pool and great staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Oliver

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor quality food drinks at property at expensive prices , particularly bad service around pool area . No frills super overpriced . Pool area sunbeds limited for size of hotel . Rooms were clean good size but bathroom tiny for 2 people
Stayed 6 nights in Dec 2024