Hilton Garden Inn San Juan Condado

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Sundeck
Outdoor pool, pool umbrellas, pool loungers
View from room
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Paseo Caribe
    ‪9 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 7 min walk
  • Pan American Pier - 20 min walk
  • Escambron Beach - 20 min walk
  • Puerto Rico Convention Center - 3 min drive
  • Port of San Juan - 3 min drive

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Havana Bar & Grill - ‬7 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬5 min walk
  • ‪New Taste - ‬5 min walk
  • ‪Waikiki - ‬7 min walk

About this property

Hilton Garden Inn San Juan Condado

Waterfront San Juan hotel in Condado with 2 restaurants
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zen Spa Garden. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 23.00 per day)
  • Secured covered valet parking on site (USD 28.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 26.74 for adults and USD 14.97 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre (17782 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Grab bar in shower
  • Shower grab bar height (centimetres): 51
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Local artist showcase
  • Renovated entire property – December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 587 reviews" "
Rating 8 - Good. 112 out of 587 reviews" "
Rating 6 - Okay. 46 out of 587 reviews" "
Rating 4 - Poor. 21 out of 587 reviews" "
Rating 2 - Terrible. 29 out of 587 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Steven, Miami

Travelled with group
Liked: Staff & service, amenities
The only reason I didn’t give them a 4 or 5 is because they do not offer room service
Stayed 3 nights in Oct 2024

2/10 Terrible

Yaritza

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Katrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and easily accessible
Stayed 3 nights in Aug 2024

10/10 Excellent

Wadeeah Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2024

10/10 Excellent

KATARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful with assisting us in finding places and things to do in the area. Hotel was very clean, two restaurants on site with wonderful food! Convenient location to major attractions. I would definitely stay here again
Stayed 3 nights in Oct 2024

8/10 Good

Alfreda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very close to Starbucks and other restaurants. Two pools to choose from. Very clean and very swanky hotel. I would give them a 4 because this staff was not friendly and they have too many rules. They don’t have irons. They were responsive, but not friendly. As a Hilton Honors member, I expected some type of patronage like other hotels, but they offered nothing for Hilton Honors Members. My sister stayed at a nearby Marriott that was not as expensive. The staff there was friendly and they provided a $15 daily food credit. The extra I paid was not worth it. I probably wouldn’t stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay hotel located in the strip will book again
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel great staff members loved it there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 7 nights in Sep 2024

6/10 Okay

Talia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice customer service bad fees
It was great overall it just came with unexpected fees, resort fee, parking fee, Wi-Fi fee, complimentary breakfast fee was $55 breakfast was disappointing and disgusting, we didn’t eat anything off the plate and still was charged, overpriced for a $700 stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonivon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and lounge area was so serene
Stayed 4 nights in Oct 2024

8/10 Good

randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very friendly and accommodating. Room was beautiful with the bay view. Would definitely recommend. Restaurant was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rosmery, Dorchester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a good location. I really enjoyed my stayed and hotel staff. Juan (the front desk ) was very nice . Also the nice gentleman at the front for the breakfast cafeteria. Overall everyone we interacted with very nice and polite. Love the hotel and the pool vibe , perfect for couple to just relax. Love the AC omg I slept like a queen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisbania Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Shaquanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, would definitely recommend. Juan checked us in and was so helpful, when our room was not ready we had a complimentary drink at the bar. The room was clean and perfect for two of us to fit comfortably. The view of the Condado Lagoon and balcony was a perfect addition to the room. 10 minute drive from the SJU airport. 9 minute drive to Old San Juan and 35 minutes to El Yunque. The only thing that would be good is a microwave in the room so we could heat up our leftovers. Overall, 10/10 would recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here. Uber rides was very affordable at this location. Most places were a less than a 10 minute drive. Would recommend to anyone. You have access to the beach and pool area at the hotel across the street. I will be coming back for my next stay in PR.
Stayed 3 nights in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return after a great experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

Ebony D

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was super friendly and very professional. Thank you. I will definitely be back
Stayed 4 nights in Oct 2024

2/10 Terrible

HANNIA

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Reservation had been booked for 9/20-9/23 in celebration; arrived at hotel and was greeted with a pleasant morning staff. Informed about restaurants etc.. roughly around 7pm we noticed that our room door would not close unless we pushed latch in on side of the door & when we closed door it was not locked and would open if we just pushed on it.. we communicated with night concierge who then offered free drinks .. but still no soution to our door being fixed. Door was not fixed until 11:30 at night and we missed reservations.. person at the front desk explained he would refund a resort charge for the inconvenience that night.. day of check out we were then informed that the resort charge cannot be refunded & no notes were put into system: manager declined the request for refund because free breskfast was offered. No sense of urgency .. or empathy night of issue. Would not book here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Phara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 1 night in Oct 2024