Hilton Garden Inn San Juan Condado

4.0 star property

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Sports facility
View from property
View from room
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Sheraton Casino
    ‪16 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 7 min walk
  • Pan American Pier - 20 min walk
  • Escambron Beach - 20 min walk
  • Puerto Rico Convention Center - 3 min drive
  • Port of San Juan - 3 min drive

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Havana Bar & Grill - ‬7 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬5 min walk
  • ‪New Taste - ‬5 min walk
  • ‪Waikiki - ‬7 min walk

About this property

Hilton Garden Inn San Juan Condado

Waterfront San Juan hotel in Condado with 2 restaurants
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zen Spa Garden. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 23.00 per day)
  • Secured covered valet parking on site (USD 28.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 26.74 for adults and USD 14.97 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre (17782 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Grab bar in shower
  • Shower grab bar height (centimetres): 51
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Local artist showcase
  • Renovated entire property – December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 627 reviews
Rating 8 - Good. 118 out of 627 reviews
Rating 6 - Okay. 50 out of 627 reviews
Rating 4 - Poor. 22 out of 627 reviews
Rating 2 - Terrible. 31 out of 627 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff especially Omar!!
Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had a great stay. Rooms are clean, & house cleaning crew was the best. The only issue about this property is the staff in the restaurant area are rude & need more training when I comes to working with people.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would absolutely come back! Our room was spacious and clean. Perfect size for our family of 3. We were able to use the facilities across the street with ease via the connecting walkway in the 2nd FL. Bonus that they had a Starbucks on the first floor. Short Uber ride to Old San Juan and also SJU airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine, ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
1st Class Accommodations
Stayed 3 nights in Nov 2024

10/10 Excellent

Athena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Hilton Garden… very convenient as far as traveling to old san juan & santurce. Lovely staff & great facility.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

GLORIA, Hollywood

Stayed 5 nights in Oct 2024

10/10 Excellent

Katty

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , location and front desk staff are very friendly and helpful. Restauran and bar service to slow .
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 3 nights in Sep 2024

2/10 Terrible

Cheyanne

Stayed 5 nights in Oct 2024

10/10 Excellent

Isaiah

Stayed 3 nights in Oct 2024

10/10 Excellent

Denise, West Chester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walkable location. You also get access to the pool across the street, which has a swim up bar! My patio had the lagoon view and it was perfect. Housekeepers were friendly and helpful. One small hiccup upon check-in which Juan was able to resolve pretty quickly for us.
Stayed 3 nights in Oct 2024

10/10 Excellent

Olakunle

Stayed 3 nights in Sep 2024

10/10 Excellent

Tyron

Liked: Amenities
Every thing was beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, would stay again. Very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is freshly renovated and all the amenities are great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shemka

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was amazing!!!Diane the receptionist was awesome I mean everything was amazing I would definitely recommend this place to others and I’ll be back for sure Thank you’ll for such an awesome stay
Stayed 3 nights in Oct 2024

6/10 Okay

Brittney

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Steven, Miami

Travelled with group
Liked: Staff & service, amenities
The only reason I didn’t give them a 4 or 5 is because they do not offer room service
Stayed 3 nights in Oct 2024

2/10 Terrible

Yaritza

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Katrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and easily accessible
Stayed 3 nights in Aug 2024

10/10 Excellent

Wadeeah Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2024