We stayed at Alkazar for three nights. The hotel is in a great location, one block from Plaza 25 de Mayo and the pedestrian streets of downtown San Juan. Lots of shops and restaurants in the area. The building, in general, is very nice. The lobby is spacious and clean. Check-in and out was a breeze. Breakfast (included in the rate) was good, with croissants, toasts, ham and cheese, fruits, cereal, coffee, tea and juices. We saw scrambled eggs only one day. The rest of the hotel is dated and needs updating. Carpets are old and musty. Elevators (two) are old and slow and some buttons seem to be inoperative. The third floor has a large conference room which seemed to closed. So was the restaurant in the third floor. In summary, it is a clean 3 star hotel, in a great location and in line with the rate. With some investment, it could be 5 star. Parking is not included (we paid 150 pesos per night, about 8 dollars) and is in the basement. There is no ramp to drive down so cars are lowered and lifted in an elevator by hotel staff, equivalent to valet parking).