10/10 Excellent
Ronald
Travelled with partner
24 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The building are in good shape, some area were being repaired or under construction which is fine. Our room was very clean as was the property up until this group for some sort of training arrived and absolutely literally trashed the pool. Garbage left in and around the pool even though there were receptacles everywhere the day they were there. We saw employees cleaning up constantly but the group was very disrespectful of others slightly ruining my experience that day and causing us to leave the pool area early. The beach buy our suite was beautiful and remained a very quiet area. Chairs and umbrellas were set up everyday.
All of the employees we interacted with were very nice and friendly. We were trated very well. The gym was adequate, standard for most Hyatt locations. The restaurants were all very good. Portion sizes were above average and prices were exactly as expected.
This is a high end resort. It was an extensive stay, with additional resort fees and taxes but I will stay again. Well worth the money.
Ronald
Stayed 3 nights in Oct 2024