Aparthotel

ESJ Beach Hotel

3.5 star property

Photo gallery for ESJ Beach Hotel

On the beach, beach towels
Superior Studio, 2 Double Beds | Private kitchen
One Bedroom Suite Ocean View
One Bedroom Suite Terrace | Terrace/patio
Superior Studio, 2 Double Beds

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Dryer
  • Washer
  • Kitchen
  • Parking included

Explore the area

Map
6165 Isla Verde - Ave Carolina, Carolina, 00979
  • Isla Verde Beach
    ‪4 min walk‬
  • Carolina Beach
    ‪5 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪8 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪3 min drive‬

Room options

Standard Studio

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Studio, Ocean View

  • Ocean view
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds

Superior Studio

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Suite Ocean View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds

One Bedroom Suite

  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Family Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 11
  • 1 King Bed and 4 Double Beds

Premium Studio, 2 Double Beds, Terrace (Lanai)

  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds

Superior Studio, Ocean View

  • Ocean view
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Studio, 2 Double Beds

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Premium Studio, 2 Double Beds, Lanai

  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite Terrace

  • Partial ocean view
  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Carolina

ESJ Beach Hotel is centrally located in Carolina, a 4-minute walk from Isla Verde Beach and a 5-minute drive from The Mall of San Juan. .This beach aparthotel is 3.8 mi (6.2 km) from Jose Miguel Agrelot Coliseum and 5 mi (8 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 5 min walk - 0.5 km
  • The Mall of San Juan - 3 min drive - 4.3 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km
  • Condado Beach - 9 min drive - 9.8 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

ESJ Beach Hotel

Beachfront aparthotel with a fitness center
ESJ Beach Hotel offers 66 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as safes and microwaves.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this aparthotel include complimentary wireless internet access and a communal living room.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach towels

Internet

  • Available in the apartment: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Car not required
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Alarm clock
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table

Entertainment

  • Flat-screen TV with cable channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre
  • Near the airport
  • Near the bay

Things to do

  • Air hockey
  • Billiards/pool table
  • Gym
  • Table tennis
  • Water sports equipment

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 17 floors
  • 66 units
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 12 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
The property will be renovating from May 12 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Hallway
  • Parking area
  • Select guestrooms
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:30 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

ESJ Towers Aparthotel
ESJ Towers Aparthotel Carolina
ESJ Towers Carolina
El San Juan Towers
Esj Hotel Carolina
Esj Tower San Juan
Esj Towers Hotel Isla Verde
ESJ Towers Puerto Rico/Isla Verde
Esj Towers San Juan
San Juan Hotel Esj Towers
San Juan Towers Hotel
ESJ Azul Aparthotel Carolina
ESJ Azul Aparthotel
ESJ Azul Carolina

ESJ Beach Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 979 out of 4058 reviews
Rating 8 - Good. 1029 out of 4058 reviews
Rating 6 - Okay. 901 out of 4058 reviews
Rating 4 - Poor. 546 out of 4058 reviews
Rating 2 - Terrible. 603 out of 4058 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jose L

Travelled with family
Disliked: Cleanliness

Bad Review…

We finally checked into our room close to 4 pm, no one contacted us to let us know our room was ready. Our room only had only 2 bath towels, 2 face towels and no hand towels for 3 people and only one slim bar of bath soap. The next day, we returned and our room was not cleaned, garbage was left in the bathroom, which was obvious it was not cleaned. Again, only 2 replacement bath towels provided, after we had complained the night before. The room was never cleaned throughout our 4 day stay. Apparently, you must request housekeeping service daily. It has been a big disappointment for the money we spent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

No pool

Hotel is clean, the staff is friendly and the location is optimal. Only bad thing is that their pool is closed and they don't tell you while you're booking your stay. I was sent an email a couple of days before my arrival making it difficult for me to book elsewhere. Only when you get to the hotel you'll see a sign that said that the pool is under maintenance since 2023.
Stayed 2 nights in Mar 2025

6/10 Okay

Waldina, New London

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check in time begins at 4pm. We got there at 4:30pm and there was a sign on the office (return in 30 minutes). I had to wait about 15 minutes. The parking is a nightmare. You have to find guess only signs and it's all the way on the 3 floor down. Dark and solitaire. To carry the luggages was a hassle. The room was nice and comfortable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jimmy Kevin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was fairly clean and the staff was fairly appropriate and kind, but the pool was not working. There were no landline phones operate in the rooms. The patio door did not lock. There was no hot water. There was no electricity and when you asked about the issues. No one could give a straight answer. This property should be banned or condemned. Especially when people are paying for a vacation., it is unsafe.There were a woman there with a child that needed breathing medication.But there was no plug to plug the machine into.Except for in common area this is unacceptable.It's unsafe and this property should be closed
Stayed 3 nights in Mar 2025

2/10 Terrible

Nayshun

Disliked: Cleanliness, property conditions & facilities
We had no lights or hot water
Stayed 3 nights in Mar 2025

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We could not check in until 4:45 pm. Power out for almost the whole night and the next day. No pool. No service room. No many people to help the customers. No good
Stayed 4 nights in Mar 2025

2/10 Terrible

Omara, North Versailles

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn’t get the room I initially booked. The power was out in the entire building for two days. I received no room service. I did early check in via email didn’t check into my room until after 4 pm. No pool access due to construction. It was just an all around very bad experience! I would never visit Puerto Rico again
Stayed 4 nights in Mar 2025

4/10 Poor

Jarimel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The area was nice and close to everything. But the hotel is nothing like what it stayed on the website or Google definitely not a 3.8 star hotel. There's no pool, they tell you that its getting remodel which its false. The rooms are not upgraded like in the pictures they're old, and no communication from the staff.
Stayed 4 nights in Mar 2025

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
One day the light off not air conditionin for spleed. Not hot water the next day the light on
Stayed 4 nights in Mar 2025

2/10 Terrible

JULIO

Business traveller
Disliked: Cleanliness, room comfort
No electricity for 2 days!!! Never clean the room,no customer service, parking lot was a mess, management a mess,. I'm never will not recommend that hotel to anyone. I should stay another place instead that one.
Stayed 7 nights in Mar 2025

4/10 Poor

susana Maria vera

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We didn’t have power for a whole night since 7 pm until the next day 3 pm . Front desk people is very rude
Stayed 3 nights in Mar 2025

8/10 Good

Evelio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property has an excellent location. The parking setup is perfect and very needed in this area. What is preventing me from eating it 5 stars is that the apartment did not have a WiFi router the week that I was there. I did talk to the front desk about the WiFi connection in the room and they said they would check. I finally found the place we're the router was supposed to be (inside the closet, high on the front wall of the closet) and there was NO router. I would make sure that you ask about the router if you are planning to rent this property. Other than that, I would recommend it
Stayed 5 nights in Mar 2025

2/10 Terrible

Jeffrey

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t like that they charge me all that money and i didn’t have no WiFi, the shower over flowed into the room water under the beds, couldn’t use the television because they kept lying saying they had WiFi. The telephone didn’t work so my stay was crap I couldn’t use my phone the whole stay.
Stayed 3 nights in Mar 2025

8/10 Good

Shunkedra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

No more the a 3 star hotel

Poor communication, lost power 13 hours location is ok, Washer dryer out of service detergent was taken, house keeping didn’t show for four days even when asked. beach was good watch out for foreigner price hikes. Do the location research before going. Overall it was ok. People are kind.
Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Disliked: Property conditions & facilities
People were friendly and helpful. Lobby and lobby bathrooms were kept spotless and always smelled freshly cleaned. Looks like there are renovations in progress. We had a room on the seventh floor. Room was essentially clean but in need of refurbishing. Only real complaint is that the linens on one of our beds had not been changed before we arrived (not a bed we used).
Stayed 5 nights in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort

Great Experience

Great Experience!!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 9 nights in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Everything went well
Stayed 4 nights in Mar 2025

2/10 Terrible

Ada

Stayed 4 nights in Feb 2025

4/10 Poor

Erika Yokasta

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I love the area but there was no pool access in the hotel. The elevator was malfunctioning and we lost power almost every night.
Stayed 5 nights in Feb 2025

6/10 Okay

Inga

Disliked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Vincent

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were not provided with maid service for our entire stay. We needed to go find and ask for clean towels and toiletries, and needed to repeatedly ask for beach towels. We requested a beach view room but instead was given a 2nd floor room overlooking the dilapidated pool/pool area. When we requested a room change we were told no.
Stayed 3 nights in Mar 2025

6/10 Okay

margarita

Travelled with family and small children, Travelled with group
Beach water. Clear
Stayed 7 nights in Feb 2025

6/10 Okay

Jamal C

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Although I had an amazing time in PR with my family. The hotel room was not so great. Our room had an odor and the carpet was not clean. The hotel’s pool was broken although we did enjoy the beach. Overall, the room was a huge disappointment. Because this trip was a family trip and this location was recommended, I will never book here again. There is a difference from the ESJ Towers & ESJ Hotels. Pay attention to the reviews friends!!
Stayed 3 nights in Feb 2025