Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
2 outdoor pools, pool loungers
Property amenity
Lobby
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Pine Grove Beach
    ‪8 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This eco-certified hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 2 min walk
  • Carolina Beach - 9 min walk
  • Casino del Mar at La Concha Resort - 7 min drive
  • Jose Miguel Agrelot Coliseum - 7 min drive
  • Condado Beach - 8 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified Carolina hotel in Isla Verde with 2 outdoor swimming pools
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1149 out of 1736 reviews
Rating 8 - Good. 320 out of 1736 reviews
Rating 6 - Okay. 158 out of 1736 reviews
Rating 4 - Poor. 54 out of 1736 reviews
Rating 2 - Terrible. 55 out of 1736 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sussy

Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Stayed 5 nights in Oct 2024

10/10 Excellent

makayla

Stayed 3 nights in Oct 2024

10/10 Excellent

Federico

Stayed 4 nights in Oct 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Holy mold!
The hotel itself is beautiful the loddy outside patio and pool area is gorgeous. Staff delightful. The disappointment was the rooms. Mold!!!! strong smell of mildew. I had to ask for a different room. The second room smell also of mildew less but noticeable.
Stayed 2 nights in Nov 2024

6/10 Okay

Francisco, Huntingdon Valley

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 5 nights in Oct 2024

10/10 Excellent

KIRTON, STJOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities
Everything clean, no smell, beautiful place, good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mayra, Guaynabo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
First of all, parking is extremely expensive for guests. Secondly, they say to be a pet friendly hotel, but I was not allowed to be with my pet in the pool and during the breakfast. Since I was not willing to leave my small dog alone, I spent both days confined to my room. Employees were very service oriented.
Stayed 2 nights in Nov 2024

6/10 Okay

Cory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Like: location near beach, size of room, refrigerator in room, free laundry on site, staff was generally very friendly and helpful. Dislike: house keeping never cleaned our room during a three night stay. Not happy about it. Told front desk twice to have some one clean our room while we were out but it was not done. Called front desk a third time, and finally showed up after we were getting ready to go out for night, so still didn't get room cleaned. House keeping said we had do not disturb sign on door when we did not. Not happy with this situation. Need to reconsider staying here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Erica

Stayed 3 nights in Oct 2024

6/10 Okay

Lincoln

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Garbage left in the room, prior to Stay, No more Valet parking sucks. Great area and Stay otherwise.
Stayed 3 nights in Nov 2024

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Sergey

Travelled with group
Liked: Cleanliness, staff & service, amenities
They made mistake upon our charge... Heating charges everywhere be prepared To pay more than you expected. Breakfast is Like a regular motel.. I wish I can leave pictures how. It's look inside. Rome's smell like mold, I wish they can use Air freshener at least. Stuff friendly..
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly willing to help and hotel was withing walking distance or very short drive of beaches, food and entertainment
Stayed 2 nights in Nov 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Meredith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels needs maintenance and renovation. The central a/c unit has mold and pumps contaminated air through the ducts so the hotel smells like a high school foot locker. It was so bad my gf and I left 1 day in and got an Airbnb. Also, they have a $200 deposit and $40 a day they charge for food and beverage which you don't get back. Parking is $20 a day. We wasted $1000 on this hotel since we couldn't get a refund. STAY AWAY!!
Stayed 4 nights in Oct 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The room was clean and spacious. It smelled a bit moldy sometimes. Some minor repairs are needed in the bathroom. Whoever chose shower and sink design made a bad choice. The $40 daily food credit that is included in the resort fee is kinda helpful. Remember to use it or you’ll lose it. I didn’t care for the pay to park. $19 a day to park at a hotel you’re already paying to stay at is wild. I wasn’t aware of this before I booked. The lawn chairs and beach towels were super helpful. The closeness to the beach and airport as well as grocery store and food options being in walking distance made this a good option for our family of 5.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Great. Room temperature was a little too cold. Too cold is better than too hot. Unable to adjust temperature.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian Santiago Rodriguez

Stayed 3 nights in Oct 2024

6/10 Okay

Cecilia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This is our second time staying here and it was nothing like our first. Hotel has a very musty smell in the hallways and rooms. It was raining during our stay and two rooms from our party got a lot of water in them from the windows, enough to soak the floors. One of them got switched to a different room and the other room given a credit. The food menu is extremely limited and very pricey for the amount of food you get. Food and beverages at the hotel are expensive and not worth it. Twice we decided to forego the $40 “resort fee” that can be used for food there and instead opted to get all our meals elsewhere. Some staff are not very friendly and almost seemed inconvenienced when we needed something. On the day we checked out the elevators stopped working and we were on the 7th floor.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

shelly-ann

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Oct 2024