The hotel doesn't look like the images. It's falling apart in many areas. Signs of bedbugs and other pests, dirty, rude staff, uncomfortable beds.
My 7 y.o daughter almost fell down the stairs due to a railing that was literally hanging off the wall. Loose tiles around the pool area showing concrete behind looked like they could fall off at any minute and hit somebody on the head. Water didn't seem clean, never saw them clean the pools whilst we were there.
Lots of ants in the room all over the walls. I was getting bites that didn't look like mosquitos so I checked the bed and found signs of bedbugs (dark staining). The spare bedding for the sofa bed didn't seem like it had been washed.
One particular staff member was very rude to me. Unfortunately I got quite sick on our trip and had to visit the emergency room, I arrived back at the hotel in extreme pain & with a child. Although my booking said that parking was included, when i got back from the emergency room there was nowhere to park. 2 spots were taken up with cars the hotel had available to rent out and one spot was blocked off & saved for the managers car, but they never seemed to actually use it. I asked them to let me use that saved spot so I could come in with my child, take my medication and lay down, I told them that I had just come back from the hospital and that I was in a lot of pain. They told me that parking wasn't included & refused to let me use the empty spot that was blocked off. no more space to type