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San Juan Marriott Resort and Stellaris Casino

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Juan Marriott Resort and Stellaris Casino

Exterior
Premium bedding, in-room safe, desk, blackout curtains
2 outdoor pools, pool umbrellas
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1309 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    5 min walk
  • Plaza del Mercado
    11 min walk
  • Museo de Arte de Puerto Rico
    16 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

2 outdoor pools, pool umbrellas

Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool Access, Pool View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

2 outdoor pools, pool umbrellas

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

2 outdoor pools, pool umbrellas

Executive Suite, 1 Bedroom, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, City View (Mobility Accessible, Roll-In Shower)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Oceanfront

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 Bedroom, Oceanfront

  • 129 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View, Tower

2 outdoor pools, pool umbrellas

Room, 1 King Bed, Ocean View, Tower

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Tower

2 outdoor pools, pool umbrellas

Room, 1 King Bed, City View, Tower

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Mobility/hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Ocean View (Mobility/hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View (Mobility Accessible, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool Access, Pool View (Mobility Accessible, Transfer Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Mobility/hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Ocean View (Mobility/hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Juan

With a stay at San Juan Marriott Resort and Stellaris Casino in San Juan (Condado), you'll be a 5-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Condado Beach. .This beach hotel is 2.3 mi (3.8 km) from Pan American Pier and 2.5 mi (4.1 km) from Puerto Rico Convention Center.

What's nearby

  • Casino del Mar at La Concha Resort - 5 min walk - 0.5 km
  • Condado Beach - 17 min walk - 1.5 km
  • Pan American Pier - 5 min drive - 3.8 km
  • Puerto Rico Convention Center - 5 min drive - 4.1 km
  • Escambron Beach - 7 min drive - 4.2 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Chocobar Cortés - ‬2 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Red Coral Lounge - ‬1 min walk

About this property

San Juan Marriott Resort and Stellaris Casino

Luxury hotel on the beach, with 2 outdoor swimming pools
San Juan Marriott Resort and Stellaris Casino offers 531 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include change of bedsheets. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 531 air-conditioned rooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Cosecha Restaurant, a poolside restaurant where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Juan? This hotel has 10344 square feet (961 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Cosecha Restaurant - This poolside family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Red Coral Lounge - This cocktail bar serves light fare only. Open daily.
La Isla Beach Bar - This bar serves lunch and light fare. Open daily.
Coffee Merchant Bake Shop - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 25.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: USD 41 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cosecha Restaurant
  • Red Coral Lounge
  • La Isla Beach Bar
  • Coffee Merchant Bake Shop

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • A hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10344 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Reflexology
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 casino gaming tables
  • 345 casino slot machines
  • 28 casino VIP rooms
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Casino (12800 square feet of space)
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 47-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 22 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41 per person
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
San Juan Marriott Resort & Stellaris Casino
San Juan Marriott Stellaris Casino
Stellaris
San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Hotel
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Hotel San Juan

San Juan Marriott Resort and Stellaris Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1146 reviews" "
Rating 8 - Good. 217 out of 1146 reviews" "
Rating 6 - Okay. 100 out of 1146 reviews" "
Rating 4 - Poor. 36 out of 1146 reviews" "
Rating 2 - Terrible. 38 out of 1146 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jailene De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stood at Stellaris for my sisters 21st birthday this year (2024) and it was absolutely amazing. The service was immaculate and the facilities breathtaking. A short walk to Walmart, Wendy’s, church’s chicken, Taco Bell or Pizza Hut. And also a short walk to La Placita. A $5 cab to districto t-mobile. Absolutely amazing stay, amazing location, amazing hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is under remodeling, a lot of noise and dust in the lobby and pool areas, the staff is very friendly, the room was quite arranged, with some cosmetic details, etc. The beach is not good for bathing, a lot of waves and strong currents, the flag of danger is permanent
Stayed 4 nights in Aug 2024

10/10 Excellent

Marizel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about it!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere was fantastic. Had two days with no amenities open because of the storm heading into Puerto Rico but after that we had a great time. One incident with bedbugs in our room has us with annoying bug bites all over our body.
Stayed 4 nights in Aug 2024

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There should have been a notification sent to patrons regarding the construction. One elevator worked and the room smelled mildew ish. The staff were all great and super helpful but the amenities were lacking. The price was not worth it.
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving to the hotel we were told that the pool view room we booked months in advance had a leak, so we were upgraded to a suite. The suite was not an upgrade. Just a couch with a pull out plastic mattress. No bedding. No pillows. We complained and were moved to a pool view room with one king bed, we booked 2 queens as we had 2 guests. They said they would bring a roll away bed - they never did. The food menus aren’t great, overpriced, and taste of the food is average. Very little options for children. The pool was always over crowded. By 3pm it was disgustingly dirty. Plastic cups, trash, napkins, hair floating in the water. Visible dirt on the bottom. Staff were never on the same page. You could ask the same question to multiple people and get all different answers. There was also construction happening in the lobby and in common areas of the hotel. We were not warned of this and I would have booked somewhere else had I know. Overall, this resort is not worth the money, especially if you plan to bring children.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nekia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing!! My husband and I truly enjoyed our stay. Staff were friendly and attentive, the rooms and facilities were clean. Beachfront property with plenty of chairs and umbrellas available. We would definitely stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Victor, staten island

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction. None of the amenities were available. It was such a nuisance for myself and my kids. The door to my room didnt lock unless i pushed closed. The room itself had a smell of mildew or mold. The moisture from the outside had the floors so moist. The pool area was so slippery we slipped all day. Just not a pleasant stay at all.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service. Hotel staff were very friendly and ready to help. We were there through Hurrcane Ernesto and hotel did everything they could to help. One bad note was the reservations department were very unhelpful went we asked if we could extend the stay due to a flight cancellation because of the storm. Everything else was great, the pool and the beach are great.
Stayed 4 nights in Aug 2024

6/10 Okay

JEFFREY

Liked: Staff & service
Disliked: Cleanliness
We recently stayed at the Marriott Stellaris Resort in San Juan and was quite disappointed with the experience, especially given the high cost. Several areas of the resort were under maintenance, which detracted from the overall ambiance and amenities available. Unfortunately, our room was not up to the expected standard of cleanliness. We found stains on the bathroom walls, a dirty sink and vanity, and the bedding was in poor shape. Shockingly, there was a blood stain on the sheets, right where your face would rest, which is completely unacceptable for a resort of this caliber. Adding to the disappointment, we had two days where everything was closed due to a potential tropical storm. While I understand the safety concerns, there were no vouchers, discounts, or alternative options provided to guests who suddenly had nothing to do. Given the lack of amenities and the issues with the room, this stay was far from worth the price we paid. I would recommend looking elsewhere for a better experience.
Stayed 4 nights in Aug 2024

6/10 Okay

Vanessa

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Cheryl Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Limited dining options on site as new restaurants we're open. However, great dining options in walking distance.
Stayed 4 nights in Aug 2024

8/10 Good

Joshua William, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming areas and beach access were great. The room could have been a little cleaner, and the adjacent area were under construction which was a bit noisy. All in all it was a good location for a family vacation.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian, Foxboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 5 nights in Aug 2024

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, friendly staff, plenty of amenities.
Stayed 1 night in Aug 2024

4/10 Poor

Ana

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Under construction Under renovation Lots of noise Bathroom ceiling was old/breaking
Stayed 4 nights in Aug 2024

10/10 Excellent

Catalina J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Marit M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with chairs and umbrellas. Great location
Stayed 6 nights in Jun 2024

10/10 Excellent

Belal

Liked: Cleanliness, property conditions & facilities
Everything is very good
Stayed 4 nights in Aug 2024

6/10 Okay

teresa

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Rania

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and well maintained and the staff was attentive and helpful. Our experience was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elijan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jun 2024

8/10 Good

shantel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was nice overall. My son and I used the pool the whole time. The access to the beach was wonderful too. Javier at the front desk made our stay even better by making sure we had a wonderful room on a higher floor with the pool and ocean view. He was very helpful and pleasant. The casino was nice but small. I played Roulette and I won a little bit. I would definitely return to this resort. I would love to see the changes they make because the hotel is currently under renovation. Then we loved the wings from the pool bar and the Marriott burger was awesome!
Stayed 4 nights in Aug 2024