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The Ritz-Carlton, San Juan

5.0 star property

Photo gallery for The Ritz-Carlton, San Juan

Outdoor pool, pool loungers
On the beach, beach cabanas, sun-loungers, beach umbrellas
4 bars/lounges, poolside bar
4 bars/lounges, poolside bar
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
6961 Ave Gobernadores, Carolina, 00979
  • Pine Grove Beach
    ‪4 min walk‬
  • Isla Verde Beach
    ‪7 min walk‬
  • Carolina Beach
    ‪14 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪7 min walk‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, minibar, desk

Room, 2 Double Beds, Ocean View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

Outdoor pool, pool loungers

Room, Pool View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Premium bedding, pillow-top beds, minibar, desk

Room, 1 King Bed, Balcony, Oceanfront

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, desk

Club Room, 2 Double Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, pillow-top beds, minibar, desk

Room, 1 King Bed with Sofa bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)

Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)

Junior Suite, 1 King Bed, Balcony, Ocean View (Club Level)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View

Junior Suite, 1 King Bed, Pool View | Pool

Junior Suite, 1 King Bed, Pool View

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

Premium bedding, pillow-top beds, minibar, desk

Room, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View

Outdoor pool, pool loungers

Room, 1 King Bed, Pool View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed, City View

Premium bedding, pillow-top beds, minibar, desk

Club Room, 1 King Bed with Sofa bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level)

Club Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level)

Club Suite, 1 Bedroom, Balcony (Ritz-Carlton Suite, Club Level)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Pool View (Club Level)

Premium bedding, pillow-top beds, minibar, desk

Executive Suite, 1 Bedroom, Pool View (Club Level)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, desk

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, Oceanfront (Balcony, Ocean View)

Premium bedding, pillow-top beds, minibar, desk

Room, 2 Double Beds, Balcony, Oceanfront (Balcony, Ocean View)

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Premium bedding, pillow-top beds, minibar, desk

Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Carolina

Located in Carolina (Isla Verde), The Ritz-Carlton, San Juan is within a 15-minute walk of Isla Verde Beach and Carolina Beach. .This beach resort is 5.4 mi (8.7 km) from Condado Beach and 5.9 mi (9.5 km) from Pan American Pier.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 7 min walk
  • Carolina Beach - 14 min walk
  • Balneario de Carolina - 14 min walk
  • Casino del Mar at La Concha Resort - 7 min drive
  • Jose Miguel Agrelot Coliseum - 8 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Casa Cuba - ‬4 min walk
  • ‪Metropol - ‬3 min walk
  • ‪Las Canarias - ‬1 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

The Ritz-Carlton, San Juan

Luxury resort on the beach, with outdoor pool
The Ritz-Carlton, San Juan offers 416 accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 416 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this resort include concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Ritz-Carlton, San Juan has 5 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18 per day)
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Self parking on site (USD 21.00 per day; includes in/out privileges)
  • Valet parking on site (USD 28.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • 5 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 18 per day (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ritz-Carlton Hotel San Juan
Ritz-Carlton San Juan
San Juan Ritz-Carlton
Ritz-Carlton San Juan Hotel
Ritz-Carlton San Juan Hotel, Spa And Casino
Ritz Carlton Carolina
Carolina Ritz Carlton
Ritz Carlton Puerto Rico
Ritz-Carlton San Juan Hotel Isla Verde
Ritz Carolina
The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
Ritz-Carlton San Juan Resort Carolina
Ritz-Carlton San Juan Carolina
The Ritz Carlton San Juan
RitzCarlton Juan Carolina
The Ritz Carlton, San Juan
The Ritz-Carlton, San Juan Resort
The Ritz-Carlton, San Juan Carolina
The Ritz-Carlton, San Juan Resort Carolina

The Ritz-Carlton, San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 999 reviews
Rating 8 - Good. 245 out of 999 reviews
Rating 6 - Okay. 91 out of 999 reviews
Rating 4 - Poor. 43 out of 999 reviews
Rating 2 - Terrible. 22 out of 999 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super perrrrrrrrrrrrrrrffffffffffeeeeeeecccccct
Stayed 6 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Amenities are extraordinary! Great location and close to nightlife in Condado area of San Juan. Beaches are clean and relaxing. Can’t wait to return to Puerto Rico!
Stayed 10 nights in Jun 2017

10/10 Excellent

Brittany, Chicago,IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
From start to finish, the staff is simply incredible- accommodating, sincere, and kind. I have stayed here twice within the last 6 months and am counting down to go back. Ayman Tazi is an example of what you expect the definition of customer service to be speaking about. Any issue we did encounter (needing more towels or TP) were handled within minutes. This island is something everyone should experience. This Ritz will help you have as authentic, or as relaxing, as a stay as you’d like.
Stayed 8 nights in Aug 2017

10/10 Excellent

Julie, Cadillac, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel on Puerto Rico
I vacationed in PR last March and loved it so much I came back in August! I was so impressed with the hotel accommodations and especially the staff. They were very attentive, caring and professional! It's the only hotel I will stay at in Puerto Rico!
Stayed 5 nights in Aug 2017

10/10 Excellent

osama , New York ,NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
our stay was very good ,the front disk they are very polite but they need to give more attention to explain how is the up grade works cos we thought when you up grade you only pay the extra but it was the taxes and hotel experience which its ridiculous
Stayed 5 nights in Aug 2017

8/10 Good

mari, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The service/staff is stellar...amazing. However, the pool...there are much better ones in other San Juan hotels. This one is only 3 feet. Also, the room service menu/prices isn't great. Overall, it's very beautiful, clean & well staffed. Thank you, Ritz.
Stayed 4 nights in Aug 2017

10/10 Excellent

Tae, chatlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip and hotel!
There is really nothing bad I can say about the Ritz. It is a little pricey but you get what you pay for. The entire staff was friendly every time we came in to contact with them. They were very pleasant. The pool, the casino, the beach, BLT, and the guava mimosas were superb! I couldn't imagine staying anywhere else. PR was beautiful!!
Stayed 4 nights in Aug 2017

10/10 Excellent

Felix, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Right on the beach.
Amazing hotel staff, very accommodating. I did not like the view i had from my room. It was a view of the roof, I spoke to the front desk and they were able to move my room which had an amazing view of th ocean and the beach. This is my second time staying at the Ritz Carlton and I plan on staying a third.
Stayed 14 nights in Aug 2017

8/10 Good

M, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful San Juan Property
Extremely nice and professional staff. Best beach in San Juan. Relaxing and away from more touristy areas, yet a short ride to all the city has to offer.
Stayed 6 nights in Aug 2017

10/10 Excellent

Kelli , San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice beach & wonderful staff
I really enjoyed my stay at the Ritz in San Juan. Before booking, my friends and I were looking at many other hotels but decided on this one after reading so many great reviews about the staff. The staff at this hotel made all the difference! Every single person who helped us out was friendly, fun and would always go above and beyond in terms of helping us and getting our questions answered. Not only was the staff great, but the hotel is stunning and I love that you could walk right out onto the beach which is well maintained and not too crowded with tourists. We had a great stay and will definitely be back !!
Stayed 7 nights in Aug 2017

10/10 Excellent

RITA, CONNECTICUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL & SERVICE.
GREAT HOTEL & SERVICE. BY THE BEACH. SHORT EXCURSIONS & TRIP. CASINO. RESTAURANT & MORE. COME BACK ALWAYS. GREAT POOL & BEACH..............

8/10 Good

Na, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There are a few good things and a few bad things
Overall it is a nice hotel. The beach in front of the hotel is not that pretty. I am very glad I went to a snorkeling activity outside of the hotel, because that is when I got to see beautiful beaches, otherwise I would have came back home thinking that the beaches in Puerto Rico is not beautiful. Food and drinks are VERY expensive. We paid $19 per drink plus taxes. A lunch by the pool for me and my husband was always more than $100, this is including two drinks. Not to mention the other restaurants which was really expensive too. If you don't mind spending a lot of money on food then this wouldn't be a problem for you. I am posting a picture a lunch that we had at the bar in the hotel. If you check the picture you will see what we had, plus a pina colada and a beer , and it was over $100. The hotel room was not very comfortable. I usually love sleeping in hotels, but not this time. The pillows are VERY flat, and mattress was not comfortable. Also, if you are the kind of person that loves taking uber everywhere, you will be disappointed that uber drivers can not pick you up in front of the hotel. You have to walk outside of the hotel. I am not sure why, but every hotel in San Juan follow this rule. Overall i liked the hotel because the staff made me feel very confortable there, but for the price I expected more from them. I wouldn't stay again at this location.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, definitely coming back next time we make a trip to Puerto Rico!
Stayed 4 nights in Aug 2017

10/10 Excellent

Romeo, Laredo, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, amazing staff!
Spent a whole week there. Staff very attentive and courteous; friendly and always available.
Stayed 7 nights in Aug 2017

10/10 Excellent

Zara, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach side hotel
The most amazing and beautiful hotel 5 minutes away from the airport with an amazing beach view. The amenities are great (check out the gym!) with a 24 hour pool. Definitely loved my stay here!
Stayed 6 nights in Aug 2017

2/10 Terrible

ibis, miami florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful stay
awful experience. Pool with cockroaches, no pool towels, room with mold smell and spots in the carpet, night event schedule never cancelled with previous notification, cocktails glass in the swimming pool, room service salty no presentation.
Stayed 2 nights in Aug 2017

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful setting , near the beach
The restaurant El Molino at the Ritz was overprice and worst food I have ever had for the price. Some dishes were OK., but I was not impressed with what they served.
Stayed 7 nights in Aug 2017

2/10 Terrible

L, new york, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RACE
People who work in the hotel only treat non colored people like they're actual guest and everyone else like they don't belong. A shame because PR was beautiful.
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Had such a great stay at the San Juan Ritz Carlton! The hotel staff were extremely friendly & helpful! Staff were always willing to help & to recommend restaurants & other sites to see around the island! The amenities on site were top notch & the housekeeping & rooms were kept exceptionally clean! After staying at the Ritz, I'm not sure if I could stay anywhere else & get the same attention!
Stayed 7 nights in Aug 2017

10/10 Excellent

Tony, Sudbury Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel it was close to the beach
My family and I had a wonderful experience and the staff was very pleasant and hard working. My husband was spoiled I must say! He requested a certain fruit and the next day one of the staff memeber came to our room and delivered it to him. We want to come back soon. Thank you again
Stayed 7 nights in Aug 2017

10/10 Excellent

Sherri, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heartwarming and magical
Upon arrival, I knew that this experience would be memorable. The staff was so kind and helpful. They actually made you feel like royalty. My overall experience was amazing. I would recommend that you give the Ritz a try. Excellent.
Stayed 6 nights in Aug 2017

10/10 Excellent

Frank, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Good
If you wish to indulge, this hotel won't disappoint. It is expensive.
Stayed 8 nights in Aug 2017

10/10 Excellent

Vee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the BEST Hotel
I had multiple options regarding picking a hotel in Puerto Rico. I picked the Ritz Carlton, hearing rumors that it was an above average hotel. This hotel could have been the entire vacation. I have no complaints. The room was spectacular, and the staff was the definition of customer care. The staff truly made this vacation amazing. The pool, jacuzzi, pool side bar, lobby bar, breakfast buffet, and other amenities were of the highest caliber. I can not thank the staff enough for going above and beyond for taking care of my family and myself.
Stayed 5 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Nice hotel near beach
I love having the door open for me every time I go in and out !!! The lobby has beautiful art !!! Clean !!!! The beach staff was very professional and always willing to go that extra mile for me !!!!
Stayed 7 nights in Aug 2017