Turtle Island Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Turtle Island Resort

Exterior
Private pool
Lounge
Shower, free toiletries, towels, soap
Children's activities

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Ambergris Caye, San Pedro, Corozal District
  • Central Park Beach
    16 min drive
  • Boca Del Rio Beach
    22 min drive
  • San Pedro Beach
    26 min drive
  • San Pedro (SPR-John Greif II)
    14 min drive

Room options

Deluxe Studio, 1 King Bed, Private Pool

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Signature Studio, 1 King Bed

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Premium Villa, 2 Bedrooms, Private Pool

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Signature Villa

  • Ocean view
  • Sleeps 4
  • 2 King Beds

Deluxe Villa, 2 Bedrooms, Private Pool

  • Ocean view
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

San Pedro

With a stay at Turtle Island Resort in San Pedro, you'll be 4.2 mi (6.7 km) from San Pedro Beach and 10.8 mi (17.3 km) from Secret Beach. .This spa hotel is within close proximity of Belize Chocolate Company and San Pedro Belize Express Dock.

What's nearby

  • Central Park Beach - 16 min drive - 4.5 km
  • Boca Del Rio Beach - 22 min drive - 5.5 km
  • San Pedro Beach - 26 min drive - 6.8 km
  • Secret Beach - 48 min drive - 17.4 km

Getting around

  • San Pedro (SPR-John Greif II) - 14 min drive

Restaurants

  • The Veranda
  • Pineapple's
  • Toast Boozery & Grill
  • Black & White Garifuna Restaurant
  • Carlo And Ernie's Runway Bar

About this property

Turtle Island Resort

Hotel with spa services, in the vicinity of San Pedro Beach
Turtle Island Resort offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 21 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Pamper yourself with onsite massages and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
At Turtle Island Resort, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Turtle Island Resort has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: USD 5-25 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services
  • Table tennis

Family friendly

  • Outdoor pool

Conveniences

  • Water dispenser

Guest services

  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Outdoors

  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in public areas
  • Smooth flooring in room

More

  • Books
  • Couples dining
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 1 2024 to April 8 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 to 25 per person
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Turtle Island Resort Hotel
Turtle Island Resort San Pedro
Turtle Island Resort by Watermark
Turtle Island Resort Hotel San Pedro

Turtle Island Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 46 reviews" "
Rating 8 - Good. 12 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 6 out of 46 reviews" "
Rating 2 - Terrible. 6 out of 46 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jordan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Turtle Island Resort promises stunning views and decent food, but my recent stay was overshadowed by persistent operational failures and disappointing customer service. Despite the picturesque setting, including breathtaking sunsets and well-prepared dishes like the fish sandwich and coconut shrimp, the experience was marred by numerous issues. The most egregious were the frequent disruptions to water supply, with faucets and showers routinely shutting off for extended periods, often mid-use. Additionally, the restaurant's chronic food shortages led to a complete lack of options for a full 24-hour period and painfully slow service, with orders taking over an hour to arrive. Moreover, the resort suffered from frequent power outages, resulting in disruptions to essential amenities such as lighting, air conditioning, and Wi-Fi. The inconsistent water temperature and occasional saltwater intrusion in the showers only added to the frustration. Minor inconveniences, such as room mix-ups, unreliable taxis, uncomfortable lounge chairs, and inadequate Wi-Fi, further detracted from the experience. To make matters worse, despite repeated attempts to engage with management regarding a partial refund to address these issues, they’ve ignored my inquiries for over a month. Their lack of responsiveness and failure to acknowledge these problems demonstrate a disregard for customer satisfaction and a lack of accountability. Proceed with caution…
Stayed 6 nights in Mar 2024

8/10 Good

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. We did though have issues with being assigned the incorrect room & waking up twice to no running water.
Stayed 3 nights in Mar 2024

6/10 Okay

Christine

Travelled with family
This property has so much potential. Beautiful setting, lovely villas and staff that tries very hard to please guests despite many property and property management issues. We stayed in villa 4 and upon our arrival the pool was not filled but they noted they would fill, however did not share due to the pool treatment used we could not use until the next day. We had issues with setting the safe and the management noted someone would come to reset however no one showed we had to remind them to send someone day 2. Day 1 we had the power go out several times while cooking (was not out for long periods but needed to restart the cooking several times) Morning of day 2 the guest bedroom flooded due to some toilet issue which the staff promptly cleaned up and then went to get a new part (assuming this required a trip to San Pedro) before the toilet was operational again. Day 3 we were without water for several hours in the morning. Overall the water was rather salty - not a complaint as we understood we were staying on an island but in talking to other guests who had stayed there in the past they noted this was unusual. Again this property has so much potential but it does not appear the management knows how to maintain a property like this. For example tiles missing from the pool, seemed a very easy upkeep and repair issue, cushions on the outdoor seating did not match one appeared to be a replacement cushion similar in color but a smaller size, dishwasher not working..
Stayed 3 nights in Apr 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love turtle island. Unfortunately, the owners are not maintaining essential things like water & water filtration. The staff is lovely and do their very best to accommodate the guest.
Stayed 3 nights in Apr 2024

6/10 Okay

letonia, metairie

Liked: Cleanliness
Stayed 4 nights in Apr 2024

2/10 Terrible

anderson

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful views and setting.
Stayed 4 nights in Apr 2024

2/10 Terrible

Joseph

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terribly mismanaged property. First of all, the very first night we got there electricity kept going out and continued to go out through our stay. We couldn’t enjoy the restaurant or the bar in the complete darkness aside from one lamp and a few dim electric candles. Secondly, they had no rice and beans or tequila, which is amazing for a Caribbean resort. and We then proceeded to get our room and we were placed right next to a trash dump with an old, disgusting looking boat blocking our view. Our master bedroom had no privacy as the sliding door doesn’t go all the way up to the ceiling and the mattresses were extremely uncomfortable and loud. Worst of all, the pool was murky and had dirt and debris in it. They just stuck a hose in there and then poured so many chemicals. All we could smell was chlorine, our eyes were burning. Furthermore, the tap-water and all the faucets in the shower was just saltwater from the lagoon. When we complained about it and asked to be moved, they said they cant move us even though there’s only three other people staying at the resort at the time with 8 empty units. After much arguing they offered to move us to a Lagoon unit, which is much smaller, but at least gave us some privacy and a view of the bay. However, when we came back from a day trip, they told us that the pools at our unit weren’t cleaned and we shouldn’t be using them which they told us of right before we got in. Another Shock! The AC in one of the bedrooms wasn’t working, and the

4/10 Poor

alexis

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2024

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a potential to be a great resort. Quiet, beautiful areas, the rooms are very nice. The only problem is the restaurant not being prepared to serve well. We couldn’t get a breakfast one day and lunch and dinner was very limited. We had to buy our water to drink.
Stayed 5 nights in Mar 2024

10/10 Excellent

Earl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely amazing time there. At night when I was ready to be away from the noise of the city, I could retreat to turtle island and be at peace. The staff was amazing. The boat captain made many trips so although there’s scheduled times for transportation, I ended up getting a ride from the island at very convenient times. It’s only a 5-6 min ride each way from San Pedro to turtle island (I timed it). You can get the golf cart through a partnered company and they will even pick you up. It was worth it for sure and the kid loved the private pool.
Stayed 3 nights in Mar 2024

2/10 Terrible

Julissa

Stayed 5 nights in Mar 2024

10/10 Excellent

JAMALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so unique as its on a seperate island. If you like that island feel and boat to and from san pedro. You will love it here. The staff was great and communicative. Even when some hot water problem occurred. Glad it was hot ! The view is great ! The food was EXCELLENT ! The drinks were great !! The room was comfortable and clean. You are not disturbed and can relax.
Stayed 4 nights in Mar 2024

10/10 Excellent

Evera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Latia

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is on a private island, it's beautiful, the staff was friendly, the food was good. The chef I forgot her name, made me an authentic Belize breakfast (fry jack) which was delicious!! I stayed in the beach house with the private pool, it was absolutely wonderful! A boat is needed on and off the island, they only have 1 (boat) at this time and a set schedule that is flexible, I didn't experience any issues with that. I was even able to make it to my 5am excursion in Belize City, thanks to the wonder team.
Stayed 3 nights in Mar 2024

4/10 Poor

Farhed, Jamaica

Liked: Cleanliness
Stayed 6 nights in Feb 2024

10/10 Excellent

Tracy Raye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Introverts Paradise! If you want to be in the bustle of things, don't stay here. If you want privacy, quiet, and personal service by name; this place is beautiful. Exceptional service, excellent food and drinks. Clean and quiet. The shuttle boat to/from San Pedro was consistently overbooked after dinner hour causing me delay and frustration. It is the only area of needed improvement that I experienced. Thank you!
Stayed 5 nights in Feb 2024

8/10 Good

Amparo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is isolated so if getting away is what you want this is the place. Little to do otherwise on this man made real estate. Rooms were comfortable with nice view. Staff was very accommodating.
Stayed 5 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT PROPERTY!! 5 Stars HIGHLY RECOMMENDED!!
We are medical professionals, travel extensively, and are receiving no compensation for this review. Bullet points: BEAUTIFUL property! Incredible staff! Great food. The shuttle is VERY, VERY safe. 5 star bed/bedding. Powerful/quiet AC. Kitchen is okay but could be a little better stocked. Plunge pools are worth it. Concierge services are excellent. SPA was excellent. CLEAN/PRISTINE. No power outages during our one week stay Feb 2024. I wrote a LONG review but Hotels.com allows only 1500 characters. I'll send my review to the property and you can ask them for "Brian's review". Bottom Line: You have an option of booking resorts in town (loud), beach resorts (beaches are public and these hotels have less privacy) or a locked compound where you have to deal with the expense of a golf cart (not to mention horrible traffic, parking, worry about DUI, collisions, etc). Or you can choose Turtle Island which is private, safe, incredibly beautiful, quiet and the complimentary shuttle gives you easy transportation into central San Pedro where everything is within a 15 minute walk. A place where the staff treat you like family. I would stay here again without hesitation. I honestly don't understand the negative reviews. There is no place in the San Pedro area that I'd recommend higher. The shuttle/ferry is pristine and the rides back and forth to San Pedro are not an inconvenience but beautiful, especially at sunset. Pictures do not do this property justice.
Very comfortable King beds
Property offers beautiful sunsets
Plunge pool overlooking the water, sunrise
Infinity pool next to restaurant and bar
Stayed 6 nights in Feb 2024

4/10 Poor

heidi, Montrose

Travelled with partner
Liked: Cleanliness, staff & service
The price of the food is ridiculous. Great staff but will not ever go back due to price. They also could do more with property.
Stayed 7 nights in Feb 2024

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs further development on the island, beautiful room, but nothing there other than one restaurant.
Stayed 5 nights in Jan 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Relaxing Getaway! Highly Recommend!
Had a great time! Very relaxing. San Pedro is busy so it’s nice to escape to Turtle Island resort! Important to note as it is an island you do have to take a ferry to get there. That said there is a boat that runs regularly to San Pedro and they can arrange transport for activities and Secret Beach. Restaurant on site with somewhat limited choices, although delicious every time! chef does take requests. Was a little worried before staying after seeing a few poor reviews. However, the staff is amazing and does go above and beyond. It seems like people were expecting more of an inclusive/resort with many on site resources. As previously said the resort is basically on an island so definitely perfect for couples and quiet getaways, as not a lot on the premises, heard this is changing with new management and renovations. Had a great time with my fiancé, would recommend! Thank you to the staff and of course the resident Turtle Island pup Huck!
Stayed 5 nights in Jan 2024

10/10 Excellent

Shannon

Liked: Staff & service, amenities
Beautiful property.. definitely will be back.
Stayed 4 nights in Jan 2024

4/10 Poor

Jeff

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We booked a room through Expedia. 2 days before the trip we were informed that there was a discrepancy between Expedia and the resort about what room we were to be in. The room we booked had a kitchen, and they said without proof from the Expedia we would not get the kitchen we had paid for. We found the document and we ended up with a Kitchen. We had friends traveling with US, they were also to have a kitchen. We ended up sharing a kitchen, which was fine however we did not receive the entire value of what we had booked. Other couples we me there had the same booking issues through Travelocity and did not get what they paid for. Our friends were put in a different room for the first night and then moved on day 2. When we came back to the room to move their room has a toilet leaking and ants climbing over their luggage from an infestation in their building. As for dining, the menu did not have accurate pricing and was not up to date. and would often take 30-45 minutes to sort through the bill each meal. The grounds were unkempt unraked sand and weeds and mud all over. Peeling and faded paint, and a leaking window in our unit. The people were very kind, but had no power with an absentee management staff and had no power to correct things. We were offered a small discount but this did not make up for true disruption. The resort was without power for the first evening as we arrived, and were told it was for a generator upgrade, we heard that was not accurate.
Stayed 4 nights in Jan 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024