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Real InterContinental San Pedro Sula at Multiplaza Mall, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Real InterContinental San Pedro Sula at Multiplaza Mall, an IHG Hotel

Poolside bar
Outdoor pool, pool umbrellas, pool loungers
Property amenity
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Gym

Explore the area

Map
Colonia Hernandez Y Blvd Del Sur, Multiplaza Mall, San Pedro Sula, Cortes, 3818
  • Multiplaza Mall
    2 min walk
  • Francisco Morazán Stadium
    17 min walk
  • Museum of Nature
    17 min walk
  • San Pedro Sula (SAP-Ramon Villeda Morales Intl.)
    25 min drive

Room options

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Club lounge access

Suite, 1 Single Bed, Club lounge access

Suite, 1 Single Bed, Club lounge access

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Room amenity

Classic Room, 2 Double Beds, Club lounge access

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Pool View

City view

Junior Suite, 1 King Bed, Club lounge access, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Club lounge access

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access, Pool View (Top Floor)

Room amenity

Suite, 1 King Bed, Club lounge access, Pool View (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place San Pedro Sula

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (743)
The price is AU$244
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place San Pedro Sula

About the area

San Pedro Sula

With a stay at Real InterContinental San Pedro Sula at Multiplaza Mall, an IHG Hotel in San Pedro Sula, you'll be connected to a shopping center, just steps from Multiplaza Mall and a 3-minute drive from San Pedro Sula Cathedral. .This luxury hotel is 1.4 mi (2.3 km) from Museum of Nature and 1.5 mi (2.4 km) from Francisco Morazán Stadium.

What's nearby

  • Multiplaza Mall - 2 min walk
  • Francisco Morazán Stadium - 17 min walk
  • San Pedro Sula Cathedral - 3 min drive
  • Parque Central - 3 min drive
  • San Pedro Sula University - 4 min drive

Getting around

  • Ramon Villeda Morales Intl. Airport (SAP) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Factory - ‬1 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Sobremesa - ‬4 min walk

About this property

Real InterContinental San Pedro Sula at Multiplaza Mall, an IHG Hotel

Luxury San Pedro Sula hotel connected to a shopping center, steps from Multiplaza Mall
Real InterContinental San Pedro Sula at Multiplaza Mall, an IHG Hotel offers 149 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Pedro Sula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 149 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy local and international cuisine at Bambú, a poolside restaurant where you can take in the garden view and dine alfresco. You can also stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Pedro Sula? This hotel has 3588 square feet (333 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Bambú - This poolside restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
NAU Sushi Lounge - This poolside lobby lounge specializes in sushi and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Factory Steak & Lobster - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: HNL 570-570 for adults and HNL 285-285 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bambú
  • NAU Sushi Lounge
  • Factory Steak & Lobster

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3588 square feet of space)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Grab bar in bath
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Fan
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 5:00 AM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HNL 570 to 570 for adults, and HNL 285 to 285 for children
  • Airport shuttle fee: HNL 546 per person (one-way)
  • Airport shuttle fee per child: HNL 546 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Real San Pedro Sula
InterContinental San Pedro Sula
Real InterContinental Hotel San Pedro Sula
Real InterContinental San Pedro Sula
San Pedro Sula InterContinental
Real InterContinental San Pedro Sula Multiplaza Mall Hotel
Real InterContinental San Pedro Sula Multiplaza Mall Hotel
Real InterContinental San Pedro Sula Multiplaza Mall
Hotel Real InterContinental San Pedro Sula at Multiplaza Mall
Real InterContinental San Pedro Sula
Real InterContinental Multiplaza Mall
Real InterContinental Multiplaza Mall Hotel
Real InterContinental San Pedro Sula at Multiplaza Mall

Real InterContinental San Pedro Sula at Multiplaza Mall, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 514 reviews" "
Rating 8 - Good. 117 out of 514 reviews" "
Rating 6 - Okay. 30 out of 514 reviews" "
Rating 4 - Poor. 21 out of 514 reviews" "
Rating 2 - Terrible. 22 out of 514 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly. Rooms could use some updating but were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service
Good hotel but a level below usual Intecontinental standards
Stayed 2 nights in Aug 2024

8/10 Good

Michael

B
Stayed 1 night in Jul 2024

10/10 Excellent

José Raúl

Stayed 2 nights in Jul 2024

10/10 Excellent

José Raúl

Stayed 1 night in Jul 2024

10/10 Excellent

Benigno

Stayed 3 nights in Jul 2024

10/10 Excellent

LILIAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel ever!
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, excellent food and staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great food friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Levi, Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't wait to go back. Excellent service.
Stayed 1 night in Jun 2024

10/10 Excellent

José Raúl

Stayed 2 nights in Jun 2024

10/10 Excellent

Ericka

Stayed 1 night in Jun 2024

10/10 Excellent

Orlin S Villeda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara Adiane Sanchez

Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Michael

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Lack of communication
We had requested a crib for our room with months in advanced and when we got there they said “all the cribs were in use” I told them they should have notified us so bring our own. Additionally, we asked for transportation form the airport to the hotel, but since we never got an email, WhatsApp message or phone call to confirm we thought it wasn’t booked. My wife called that morning before we departed the US and they said they didn’t have transfer for us. When we arrived to the hotel, we then found out that our taxi was waiting for us at the airport and we had no idea. They charged us for the taxi anyway..: The room we stayed our first night has dirty carpets, you could tell they haven’t changed them in years and they are not being washed. The coffee maker was dirty, we made a coffee in the room and it spit out white floating things. Lastly, the curtain didn’t close all the way. People were overall nice. The food was ok. I thought he breakfast was overpriced for what it was so we went to Welchez cafe for food ( def recommend this spot) we also went to sobre less for coffee which was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew, Belding

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
World class property and service. Newly renovated. The lounge/club level is a must for the breakfast and happy hour, it is worth the money. There was a miscommunication about being transported from the airport, but the receptionist apologized and sent a complimentary fruit plate to our room, I was satisfied. The pool area was comfortable to hang out at with the pool being a perfect temperature. Rooms were clean and modern. The best part of the hotel is the staff. You were always greeted with a smile and a good morning/evening. They went above and beyond for any request. We had a massage, expensive but the therapist was highly skilled and worked out our travelers knots. I would recommend having some small bills, US or local currency, for tips. The staff does not expect tips but definitely deserve them. You can make their day with $2. I don’t think could be a better stay in the city.
Stayed 3 nights in May 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service! The staff was very nice and helpful.
Stayed 2 nights in Mar 2024

4/10 Poor

Rhina

Disliked: Cleanliness, staff & service, property conditions & facilities
So sad for a intercontinental
Stayed 5 nights in Feb 2024

10/10 Excellent

Elisa S.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Dec 2023

10/10 Excellent

Shaikh

Liked: Amenities
Stayed 1 night in Dec 2023