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Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Banquet hall
Lobby
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Metrocentro
    ‪1 min walk‬
  • Monumento al Salvador del Mundo
    ‪2 min drive‬
  • Cuscatlán Stadium
    ‪5 min drive‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access

  • 29.55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible Bathtub

  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Single Bed

  • 88.70 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Barceló San Salvador

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (2118)
The price is AU$265
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Barceló San Salvador

About the area

San Salvador

A stay at Real InterContinental San Salvador at Metrocentro Mall by IHG places you in the heart of San Salvador, steps from Metrocentro and a 2-minute drive from Monumento al Salvador del Mundo. .This family-friendly hotel is 1.1 mi (1.7 km) from Colonia Médica Gastroclinic and 2.1 mi (3.4 km) from Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk - 0.2 km
  • Monumento al Salvador del Mundo - 2 min drive - 1.8 km
  • Catedral Metropolitano - 4 min drive - 3.4 km
  • Cuscatlán Stadium - 5 min drive - 3.7 km
  • La Gran Via Shopping Center - 7 min drive - 6.3 km

Getting around

  • El Salvador Intl. Airport (SAL) - 45 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪KFC - Metrocentro - ‬3 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Pollo Campestre Metrocentro - ‬2 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Luxury San Salvador hotel connected to a shopping center, steps from Metrocentro
Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.
InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 226 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Brazilian cuisine at Faisca do Brasil, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Salvador? This hotel has 17244 square feet (1602 square meters) of space consisting of a conference center and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,244 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 29.5 per night
Cribs (infant beds) are available for USD 29.5 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

luis

No door in my shower. Personal. Not friendly
Stayed 1 night in Dec 2024

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the door opening service by the gentlemen who are standing at the doors as well as the males at front desk. The down side is that almost all the females were not as friendly as the males and would just stare and not even say good morning or good afternoon. Most of the time they were talking amongst each other. The cleaning service was excellent and the ladies were very professional. Overall, I was happy with my stay. Thank you!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ana

Stayed 1 night in Dec 2024

10/10 Excellent

ALI REZA

Stayed 7 nights in Dec 2024

10/10 Excellent

LXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay over all
Stayed 1 night in Dec 2024

10/10 Excellent

LXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay with family and friends!
Stayed 10 nights in Dec 2024

10/10 Excellent

Rebeka, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

EDWIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean well maintained
Stayed 4 nights in Dec 2024

6/10 Okay

Erick

They left some snacks for us in the room and if you eat them they charge you for that. We tried to get an scale and they said they had one and then at the last minute they said no.
Stayed 4 nights in Dec 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service
It was an average hotel stay nothing special or above average
Stayed 2 nights in Dec 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayra, Sayreville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place staff was AMAZING
Stayed 2 nights in Dec 2024

8/10 Good

Celia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
To be a 4.5 starts hotel the GYM is terrible, also pool area no good. I think could've much better. Also the Buffet closed at 10:30 AM other places closed at 11:00 AM. To be hurry for breakfast was not good.
Stayed 2 nights in Dec 2024

10/10 Excellent

marco a lopez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

franz louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is too expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly and professional. Beautiful facility
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay close to everything
Great hotel to stay at close to everything. The pool is a little small and they were repairing something when we were there so we didn't enjoy it as much as we would have liked. The place is very clean and safe. Eduardo is a great concierge, he is very helpful and friendly and very knowledgeable, the best person at the front desk by far!
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at, close to the biggest mall. The hotel is clean and the staff is very helpful, especially Eduardo was top tier in his helpfulness with us. Really command his customer service, everyone should wish to have his level experience for providing guest service.
Stayed 4 nights in Nov 2024

6/10 Okay

Carlos

Travelled with family, Travelled with family and small children
Liked: Staff & service
Oudated, needs maintenance, pool was in maintenance, no bathrooms on the pool. Also someone important was at the building and had military personnel with high caliber guns, it was awkward and gelt uncomfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing! Was clean and comfortable. We loved the breakfast, was delicious and abundant. The staff was kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Grisel Isabel Echenagusia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen personal, atentos y amables
Stayed 8 nights in Nov 2024