I arrived about 5:pm in the airport, picked up my car rental, 5:30 pm, then head it to have dinner, I arrived at the hotel 7:pmt, doors gate, gas locked, so we call just to say policy is to be in the hotel before 6:pm they told me to wait for 30 minutes until someone can come to unlock the gate & checking, I get penalized with a fee, not big deal of the fee, They told me I have to pay $30 more from my original booking, no problem with that, But no shower, no toilet, one twin bed with filty bedsheets, no tv, tiny room no chair or table to place my stuff. I will make it clear to any guest it’s your decision, make sure you pay cash what you think is fair, don’t fall for this hotel, it will show they don’t have rooms but they alway do, 5 minutes walk is many hotels in el tunco with so much to do inside. Don’t stay here unless you have no other choice.