See all properties
Save

Hotel Arrizul Congress

4.0 star property

Photo gallery for Hotel Arrizul Congress

Lobby sitting area
Front of property - evening/night
Lobby sitting area
Suite Congress
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Kursaal Congress Centre and Auditorium
    ‪4 min walk‬
  • Concha Beach
    ‪11 min walk‬
  • Plaza de La Constitucion
    ‪12 min walk‬
  • San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed)

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite Congress

Suite Congress

Suite Congress

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Duplex

Family Duplex

Family Duplex

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Reception

Hotel SANSEbay

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, (368)
The price is AU$510
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Hotel SANSEbay

About the area

San Sebastián

Hotel Arrizul Congress is centrally located in San Sebastián, a 4-minute walk from Kursaal Congress Centre and Auditorium and 5 minutes by foot from Zurriola Beach. .This hotel is 0.8 mi (1.4 km) from Plaza de La Constitucion and 1 mi (1.7 km) from Concha Beach.

What's nearby

  • Kursaal Congress Centre and Auditorium - 4 min walk - 0.4 km
  • Zurriola Beach - 5 min walk - 0.5 km
  • Concha Beach - 11 min walk - 0.9 km
  • Plaza de La Constitucion - 12 min walk - 1.1 km
  • Donostia-San Sebastian Aquarium - 5 min drive - 2.5 km

Getting around

  • Gros Station - 3 min walk
  • San Sebastian (EAS) - 20 min drive

Restaurants

  • ‪Bodega Donostiarra - ‬2 min walk
  • ‪Basqueland Izakaia - ‬3 min walk
  • ‪Bar Desy - ‬1 min walk
  • ‪La Cristina - ‬2 min walk
  • ‪Donibane - ‬3 min walk

About this property

Hotel Arrizul Congress

Riverfront hotel with a fitness center connected to the convention center in San Sebastián
Hotel Arrizul Congress offers 46 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bidets and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Mingle with other guests at the complimentary reception, held on select days. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered on select days.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 11.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 11.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 364 reviews
Rating 8 - Good. 113 out of 364 reviews
Rating 6 - Okay. 26 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 2 out of 364 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ihar

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente welcome!!! Friendly and kind staff! Spacious room. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in our 15 days in Europe. Everything about this hotel and the personnel was amazing, specially Javier and Danny. They made our check in smooth and easy, even gave us a map and recommended the best places to wine and dine. Will definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel was centrally located in Santander. We arrived at the airport before our check in time but it was no problem we were given the key to our room. Hotel was very clean and very comfortable. Would definitely stay there again,
Stayed 1 night in Oct 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastián Get Away
Hotel was at a perfect and safe location. It was close to the beaches, shopping and historic district of San Sebastián. The hotel staff was friendly and professional, the room was clean, with modern shower and amenities. I highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service. Loved the proximity to everything!
Stayed 2 nights in Sep 2024

6/10 Okay

Ramon

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No parking , no supplies in bathrooms. The rooms are very noisy you can hear people walking upstairs. The tv has no English speaking channels . The breakfast is very poor selection and service. Not a 4 star hotel lacks services. Bare minimal staff around to help.
Stayed 2 nights in Sep 2024

8/10 Good

MR F

Stayed 5 nights in Aug 2024

6/10 Okay

kelly, NOOSAVILLE BC

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff and very hard and uncomfortable bed. Small room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!! Kleenex in the room would be nice,used toilet paper for normal Kleenex use. Otherwise like the property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis, Antrim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

William Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly hotel, with pleasant reception staff. The chef and assistant were so accommodating. The room, whilst clean, comfortable and modern felt a little small and dark as we were at the back.
Stayed 7 nights in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed a fantastic stay at this hotel, and I must say, the location is absolutely perfect—just minutes from the beach and about a 10-minute stroll to the old town. Room Comfort The rooms are quite basic, with few amenities, but the bed is incredibly comfortable, making it ideal for a couple of nights. A delightful highlight was the free minibar on arrival, along with a daily 'drinks corner' in reception that added a nice touch to my stay. Exceptional Service The standout feature of my visit was the service. Ainhoa at the front desk was absolutely fabulous—so friendly and kind, and incredibly helpful. Upon check-in, she provided a map of San Sebastián and pointed out all the highlights, which made exploring the town so much easier. Additional Amenities While I didn’t use the gym or breakfast options, I appreciated that they were available. One particularly thoughtful touch was the provision of showers after check-out, allowing guests to freshen up after heading to the beach post-checkout. Final Thoughts Overall, my stay was delightful. The combination of a great location, comfortable rooms, and exceptional service made for a memorable experience. I would definitely recommend this hotel for anyone looking to enjoy San Sebastián!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, our mezzanine room was perfect for a family of four. Short walk to the old town, free soft drinks and Sparkling Wine was a bonus. Walls seemed quite thin, we could hear other rooms above and next to us at night.
Stayed 3 nights in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Morgan

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel. Room was spacious by European standards. Close to Old Town. Would highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, ticks all boxes although rooms maybe a bit simply decorated its all clean contemporary, comfortable, quiet. Staff very good and helpful. Breakfast excellent. The hotel does lack a bar though. Plenty of hotel's own covered underground parking 1 block away - and crucially, reservable in advance.
Stayed 2 nights in May 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff muy amable. Habitación limpia y completa. Refrigerador con bebidas incluido. Desayuno buffet muy completo y exquisito. Hay parking por 20euros, reservar con antelación. La ubicación del hotel es muy buena. Lo único que podrían mejorar es la wifi que en determinadas ocasiones es bastante pobre.
Stayed 2 nights in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Rhegienal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Gros.
Stayed 3 nights in May 2024