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It was good but a bit below expectation in the areas of checking in and transportation service to the airport.

The very friendly and very hospitable staff.

I have been staying at the Royam for work travel since 2012. It never disappoints. The staff are warm and friendly. The food just keeps getting better and better. The landscaping is immaculate and beautiful. If the Royam isn't available, I move my work travel dates. It is world-class.

Great all-inclusive hotel! Family-friendly and amazing food. I would definitely visit again.

Loved this property would stay here again

I’m still a little shocked at the room we were provided given the $300USD per night cost. It was in shambles. So out of date. Spiders and ants in the restroom. Crumbling walls. We decided to tough it out since we were there for one night and mainly to use the beach (which was very nice). But we have a 11 month old baby and when we got back from dinner there was a giant water bug or cockroach running around the bathroom. I couldn’t have my baby sleeping in a crib with so many bugs around. I was shocked they gave us this room, knowing we had an infant and putting us all the way at the end, where the sounds from the nightly hotel entertainment were audible. When I showed reception a video of the bug, they gave us a new room right away. This room was much nicer and perhaps more in line with the cost but I think the room is probably even more expensive than the $322 we paid. The dinner buffet was lovely. The beach is huge and clean. The pool is outdated, mocktail was watered down. I would not recommend this hotel for the price tag but not sure what the other option around Saly would be.