Book Santa Ana hotels

Property was always very clean . Personnel was very friendly ,attentive and helpful with all our needs. Exceptional customer service. Highly recommend

No air conditioner.elevator not working.food poor .need update

We loved staying at the bungalow! For the price paid it was a great value. The property was beautiful and clean and it was an added value to have an on-site person there to ask questions to. The best part was the walk to the beach was about 5 minutes.

Let's start with the staff, rude, not friendly and didn't like at all that I had find a better price at hotels.com and made my reservation through the app and not directly with the hotel. The hotel is old, outdated and inside the room we found that the door doesn't lock properly. They make you leave your key at the front desk without anyone monitoring it and anyone can grab your key from the counter and see the actual room number on the key tag and access the room. There is no elevator, and everything was dirty. Spiderwebs all over the place, the carpets at the hotel looked worned and dusty. Inside the room the towels had stains, we asked for new ones and they gave me horrible quality and almost holes in them. The sink was cracked, and the shower head was so old that when you opened it, the water would go past the shower curtain from the top and wet everything outside the shower. We didn't shower there, it was too disgusting. Also, the shower walls had mold. The floors of the room had a floor that was uneven and incomplete wood flooring. Paid $117 a night "with a huge discount" for the worse place I've ever stayed. I could have paid $95 for another place with an Oceanview. Definitely, never going back there. They need to remodel that place, is not only old and dirty, it's a health and safety hazard.