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Best Western Plus All Suites Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus All Suites Inn

Exterior
Point of interest
Lobby
Suite, 1 King Bed, Non Smoking, Balcony
Standard Room, 2 Queen Beds, Accessible, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
500 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    7 min walk
  • Santa Cruz Beach Boardwalk
    16 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1012)
The price is AU$157
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

About the area

Santa Cruz

Located in Santa Cruz (Westside Santa Cruz), Best Western Plus All Suites Inn is within a 5-minute drive of Santa Cruz Wharf and Santa Cruz Beach Boardwalk. .This hotel is 1 mi (1.6 km) from Main Beach and 1.9 mi (3.1 km) from Santa Cruz Surfing Museum.

What's nearby

  • Santa Cruz Beach Boardwalk - 16 min walk - 1.4 km
  • Main Beach - 17 min walk - 1.4 km
  • Santa Cruz Wharf - 2 min drive - 1.9 km
  • Natural Bridges State Park - 6 min drive - 4.9 km
  • Mystery Spot - 8 min drive - 5.8 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬8 min walk
  • ‪Abbott Square Market - ‬10 min walk
  • ‪Los Viejones - ‬6 min walk

About this property

Best Western Plus All Suites Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Best Western Plus All Suites Inn offers 77 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Refrigerators and microwaves are provided.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 individually decorated guestrooms, featuring refrigerators and microwaves. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a spa tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Santa Cruz? This hotel has 570 square feet (51 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (570 square feet)
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 140
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 107
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 371 out of 1007 reviews" "
Rating 8 - Good. 319 out of 1007 reviews" "
Rating 6 - Okay. 171 out of 1007 reviews" "
Rating 4 - Poor. 81 out of 1007 reviews" "
Rating 2 - Terrible. 65 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

JASON

Travelled with family
Liked: Cleanliness, staff & service
The room was pretty, but the bathroom smelled like a dirty fish tank, there was mold coming out of the wall, there was dry rot on the outside of the shower, the light above the coffee bar would not shut off, the room keys would not work so we got locked out, and the walls were so thin we could not sleep. The people, in the room above us, sounded like a practicing marching band ALL night and ALL morning! Couldn’t wait to leave the hotel…
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked 3 rooms and were told only 2 were available even though I had just called and confirmed all 3 rooms. The Fajardo Family had to pack 5 people into one room with just a king and a pull out couch. I have tried calling the hotel all week and have not been able to get ahold of anyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Joana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

James, Blair

Liked: Staff & service
Front desk person was great
Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Stayed 1 night in Jun 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to the Warf and Boardwalk. The room waa clean. Being on the first floor was a little noisy once breakfast started.
Stayed 1 night in Aug 2024

8/10 Good

Terra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

heather

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The floors were filthy when we arrived
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to bike to the board walk, safe and had breakfast
Stayed 1 night in Jul 2024

4/10 Poor

shelley

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
I was placed in a room with an unlatching door, and the ice machine right outside my door. It was the loudest place I've ever stayed. As well as the beds were like sleeping on cement. At night I went to go use hot tub and kind you I'm handicapped using a cane to only walk by front desk for the two staff members talking badly about guests and not even warn me hot tub was out of order. Overall would never stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Was amazing all employees were very friendly, helpful they treat everyone with kindness respect
Stayed 3 nights in Jul 2024

10/10 Excellent

Corrinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time in Santa Cruz and loved the large room and jacuzzi bathtub. The staff was very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very beautiful quaint hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Mr.A

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Then pool was out of order. They charged me for parking and early check in when it was 15 minutes before my check in and I told them I would wait.
Stayed 1 night in Jul 2024

4/10 Poor

Russell

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I didn't like that I informed the staff multiple times that our shower drain was clogged, I stayed with my family for 4 nights they didn't send anyone to try and fix the issue until the 3rd day, promised they would get me and family into a different room and never did. The staff said they made note of the issue. Which they never did because I tried to check out a day early and see if they would comp a nights stay or refund me a night but they told Expedia I never made the issue known to them when I did the 2 nd day we were there. Just empty promises from the lady at the front desk. Told me I would have to reach out to Expedia for the refund since I book through Expedia. All Expedia did was give me $50 wanks bucks for my next booking
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Jordyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was okay. We had to switch rooms three times, the first two rooms we walked in on the house keepers still cleaning the room and they were not the friendliest at all. After going back and forth between rooms, we finally were able to get into a room. The room looked fine at first until walking into the bathroom… There was long clumps of brown hair in the shower and sink, someone’s used contacts on the floor, and to top it off the towels had blood on them. Then after all the waiting and moving around a hot tub sounded the best, until we got in and it was freezing cold urggg!!!! Was not very impressed with the cleanliness aspect of the hotel. The best thing the hotel has is Samantha at the front desk! She was really nice and very helpful. She did her best to help us and was so understanding about everything.
Stayed 1 night in Jul 2024