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Santa Cruz Village Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santa Cruz Village Hotel

Scooter/moped
Massage
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152
  • Palmeiras Beach
    4 min walk
  • Santo da Serra Golf Club
    9 min drive
  • Santo da Serra Market
    11 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    3 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Santa Cruz

When you stay at Santa Cruz Village Hotel in Santa Cruz, you'll be near the airport and 4 minutes by foot from Palmeiras Beach. .This family-friendly hotel is 3.3 mi (5.4 km) from Quinta Da Junta and 3.4 mi (5.4 km) from Santo da Serra Golf Club.

What's nearby

  • Palmeiras Beach - 4 min walk
  • Machico Beach - 9 min drive
  • Santo da Serra Market - 11 min drive
  • Madeira Botanical Garden - 14 min drive
  • Funchal Farmers Market - 16 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 3 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬4 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬4 min walk

About this property

Santa Cruz Village Hotel

Family-friendly hotel with a fitness center and spa services
Santa Cruz Village Hotel offers 40 accommodations with safes and complimentary toiletries. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include showers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 40 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy local cuisine at Loural, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Loural - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Engenho - Onsite lobby lounge.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Loural
  • Engenho

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

Property is also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 4 out of 100 reviews" "
Rating 4 - Poor. 0 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024

10/10 Excellent

Rebecca Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Dec 2023

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Convenient Hotel
Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023

10/10 Excellent

Charlene

Stayed 4 nights in Feb 2023

10/10 Excellent

Marcio

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Kestutis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean, close to airport
Great for an overnight stay near the airport.
Stayed 1 night in Feb 2022

8/10 Good

Megan, Telford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location for exploring the island by car.
Stayed 4 nights in Dec 2021

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really great staff, great location, quite a nice location. They even provided a very-early breakfast for an early flight and took care to receive our luggage after the airline lost it.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in September and the service was faultless however this time it wasn’t as good. This may have been due to Covid or the time of year but the difference was noticeable. It’s still a lovely, friendly hotel however not the 10/10 it was earlier in the year
Stayed 12 nights in Dec 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was a pleasant 22/23 degrees at the end which is appreciated at this time of year. Hotel was clean and and staff were very helpful. Hotel is 2 min,s walk to the town and its restaurants and bars which were excellent and very inexpensive.
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Mário

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable new hotel with great staff
The hotel is very nice ,location is nice,2 mns walking from the ocean and from some great restaurants and coffees.Very near a highway but room/windows have double glass so its really not noisy , it seems to be new and its confortable and very clean , it has for free, for guests use, parking ,pool and gym... The staff was really very welcoming and helpfull ...Good breakfast with quality ingredients and on the check out day and because i had to leave the hotel at 5am the staff had some food prepared so that i could eat before flying .
Stayed 2 nights in Jul 2020

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for just one night. The reception people were very good particularly Sean who was incredibly helpful and even came out to us in the car when leaving to offer help for our journey
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All average...............................................................
Stayed 4 nights in Dec 2019

10/10 Excellent

Mary, Nashville, TN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was large and clean. It was quiet and very comfortable. We had good parking the basement, and the breakfast (included with our room) was excellent. It included a wide variety of items - fruits, numerous pastries, omelets or eggs cooked to order, etc. We would definitely stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent throughout our stay made us feel welcomed and gave great advise on where to go for days out.
Stayed 11 nights in Jul 2019