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Vila Galé Santa Cruz

4.0 star property

Photo gallery for Vila Galé Santa Cruz

Terrace/patio
Indoor pool, outdoor pool
Interior entrance
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast included
  • All-inclusive
  • Parking available
  • Room service

Explore the area

Map
Rua de Sao Fernando, 5, Santa Cruz, 9100-157
  • Palmeiras Beach
    ‪2 min walk‬
  • Santo da Serra Golf Club
    ‪9 min drive‬
  • Quinta Da Junta
    ‪10 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪7 min drive‬

Room options

View all photos for Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (Single Use)

  • 23 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (Single Use)

  • 23 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room (with Extra Bed, 2 Adults + 1 Child)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (with Extra Bed, 2 Adults + 1 Child)

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double or Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Double or Twin Room, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (with Extra Bed, 2 Adults + 1 Child)

  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Sea View (with Extra Bed, 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, Sea View (with Extra Bed, 3 Adults)

  • 23 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, 2 Bathrooms, Sea View

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room (with Extra Bed, 3 Adults)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room (with Extra Bed, 3 Adults)

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room Single Use, Sea View

View from room

Premium Double Room Single Use, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

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View from property

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  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (342)
The price is AU$243
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Sentido Galosol

About the area

Santa Cruz

With a stay at Vila Galé Santa Cruz in Santa Cruz, you'll be by the ocean, within a 15-minute drive of Madeira Botanical Garden and Palmeiras Beach. .This eco-certified hotel is 10 mi (16.1 km) from Funchal Farmers Market and 10.7 mi (17.2 km) from CR7 Museum.

What's nearby

  • Palmeiras Beach - 2 min walk
  • Machico Beach - 10 min drive
  • Madeira Botanical Garden - 15 min drive
  • Funchal Farmers Market - 16 min drive
  • Reis Magos Beach - 18 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 7 min drive

Restaurants

  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬2 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬2 min walk

About this property

Vila Galé Santa Cruz

Eco-certified hotel with 2 restaurants and a full-service spa
Vila Galé Santa Cruz offers 262 accommodations with DVD players and safes. Rooms open to furnished balconies. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
Make yourself at home in one of the 262 guestrooms featuring DVD players and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Versatil, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Santa Cruz? This hotel has 9580 square feet (890 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Versatil - Onsite restaurant.
Inevitavel - This restaurant specializes in Italian cuisine.
Soul and Blues - Onsite bar.
Euforia - Onsite bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Vila Galé Santa Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10.00 per day)
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Versatil
  • Inevitavel
  • Soul and Blues
  • Euforia

Things to do

  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (9580 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Massage - hot stone
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • LCD TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1012

Property is also known as

Santa Cruz Vila Gale
Vila Gale Hotel Santa Cruz
Vila Galé Hotel Santa Cruz
Vila Gale Madeira
Vila Galé Santa Cruz
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Santa Cruz Madeira
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Hotel
Vila Galé Santa Cruz Santa Cruz
Vila Galé Santa Cruz Hotel Santa Cruz

Vila Galé Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 258 reviews
Rating 8 - Good. 94 out of 258 reviews
Rating 6 - Okay. 21 out of 258 reviews
Rating 4 - Poor. 6 out of 258 reviews
Rating 2 - Terrible. 5 out of 258 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hasan, Hanover Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt.
Stayed 1 night in Nov 2024

8/10 Good

Hasan, Hanover Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible
Stayed 1 night in Oct 2024

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Perfect!
This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area, great food, very relaxing atmosphere
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service no AC no hot water
Stayed 1 night in Jun 2024

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean facility, close to restaurants and airport. Just a bit noisy.
Stayed 1 night in Feb 2024

8/10 Good

Abhay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and convenient
Stayed 2 nights in Feb 2024

8/10 Good

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Maria

Stayed 4 nights in Oct 2023

6/10 Okay

ALBERTO, Grand Island

Travelled with family
Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior.
Stayed 6 nights in Oct 2023

10/10 Excellent

Meirav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ribert

Stayed 2 nights in May 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but boring
Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town.
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Manuel Aveiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek that runs near the building was not clean! It smells at times . Has nothing to do with the property I. Want to thank you . I hope to be back soon! I enjoyed Thank you agian .
Stayed 20 nights in Feb 2023

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with ocean view, 5 min from the airport
Stayed 1 night in Feb 2023

10/10 Excellent

Felisberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Dagmar, Burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly.
Stayed 1 night in Oct 2022

10/10 Excellent

Malgorzata

Stayed 1 night in Oct 2022

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this due to its proxy to the airport (5 min drive) so was great on that. Overall it's sort of a "resort-style" hotel but just didn't hit the mark on actual service. Don't get me wrong, the hotel is nice, the views are great and right on the beach... it's just the beach is all rock and stone so you can't really use it. Then there is the town itself which is one of the smaller towns on the island and while it is cute, there is just nothing to do. There are about half a dozen cafe's type restaurants not much else to do so I would advise staying in Funchal unless you just need to be close to the airport. My main issue was that service felt kind of lacking and the food at the hotel itself was awful. We ordered room service breakfast which arrived at almost lunchtime and was nothing more than dry bread, bad coffee, and warm juice with no cups or mugs to drink said coffee or utensils to cut or spread anything... felt like leftovers from that morning. Then that night we tried the "Buffett" and oh lord... for $25 a person you get (and I'm sorry) but really bad cheap buffet food that was so unbelievably not worth it that we each got half a plate and just walked out knowing we did not even want to try anymore. I did not complain because I did not want to be rude and say how disappointing it was. In the end, I got the sense this was more of a local/European little honeymoon spot or something and not much of a business traveler hotel, especially since the WiFi cut out a lot.
Stayed 3 nights in Oct 2022