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Rating 10 - Excellent. 139 out of 194 reviews
10 - Excellent
139
Rating 8 - Good. 52 out of 194 reviews
8 - Good
52
Rating 6 - Okay. 2 out of 194 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 194 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 194 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Milva
Travelled with group
14 Nov 2024
Liked: Room comfort
Clean but pricey for what you get
The hotel was just ok. The rate should be half of what we paid.
A wonderful hotel, very clean, not far from the sea, great breakfast options and a rooftop terrace with amazing views of the harbour. All staff were friendly and helpful but special thanks to Federica who had great knowledge of the local area how to get to different places and things to see. She was also very helpful with arranging our travel back to the airport .
We booked this hotel last minute on our travel back to France from Venice and we are SO happy we found it. The staff were wonderful and attentive and helpful. The terrace and pool was lovely with a gorgeous view of the sea and a small gym. The morning breakfast was beautiful and generous and the garden patio we sat in was beautiful. We wish we could stay longer but will absolutely be back. Thank you to the staff for hosting us and making this stay so memorable and relaxing. Highly recommend. Our room was clean and the bed was comfortable and we had a cute balcony with a view as well. Air conditioning worked great. Very easy walking distance to the shops and restaurants. I don’t often take time to write reviews but this hotel very much deserved it. Thank you thank you :) we will definitely be back and will be staying much longer.
Hotel Minerva is perfectly located for walking into town to the shops and restaurants but also away from the noise set a few streets back. The staff at the hotel are just amazing and couldn’t do enough for us. Nothing was too much trouble. Breakfast was lovely and there was a good selection to choose from. The room was clean and the bed was very comfortable. Air conditioning worked beautifully. I would highly recommend staying here (and I am a fussy guest!)
We had a lovely 2 night stay at this hotel. Staff very helpful. in a convenient position. Parking the car in the garage was really good. Breakfast was extremely good. Definitely would recommend.
The staff at Hotel Minerva was fabulous. They went above and beyond to help us, recommending places for all sorts of activities.
The breakfast served in the garden, had lots of variety and was delicious.
Lovely, cosy hotel. The reception staff is amazingly efficient and attentive. Bed is very comfortable, kettle and iron were given on request.
Pleasant descent from the hotel to the main road with beaches and restaurants. I will choose this hotel again for a solo or a couple stay.
This is a terrific little hotel nestled upon a small hill just off the main road. It's very close to shops and restaurants and has wonderful amenities. The staff is exceptional and very attentive. I would guess that this may be a family ran hotel as the apartment in the courtyard is home to one of the terrific employees we met. The roof top spa is a MUST after a long day of walking/hiking. We walked to Portofino and hiked the Cinque Terra using this hotel as our base and the sauna, steam room and essential oil infused shower was a life saver. It's free to guests and just requires a reservation the day of. The spa experience was icing on the cake!
Breakfast was perfect, nothing too fancy, just all the right stuff to get you started for the day. Again, the staff was always helpful and attentive. Our room was comfortable yet small as most are in the area. We had a little terrace overlooking the courtyard and surrounding homes on the hill. I would definitely recommend this hotel to family and friends!
Very nice hotel. Off the beaten path and noice free. Rooftop deck with a large spa, sauna, steam room and exercise bikes overlooking the city. Breakfast was included, and boy was it specular! I'd highly recommend this hotel as the staff was incredible!
Such friendly staff throughout the hotel. They couldn’t do enough to make your stay a success. They lend you an umbrella if it rains through to beach towels when you want to swim in the sea or the lovely roof top jacuzzi. I would go back in an instant.
My best choice in vacation , great room , clean , quiet , spacious bathroom , room full equiped . The staff is the most profetional you can get . Allways available . The hotel is close to the beach and service . I would return again .
We extended our stay with one night because we liked sml so much and the hotel was a perfect place for us as base while traveling around cinque terre and Portofino. Nice clean and the breakfast was amazing!! The breakfast also had a big selection of vegan and gluten free products which I highly enhanced.
Verified traveller
Stayed 2 nights in Jul 2019
6/10 Okay
Verified traveller
Travelled with partner
9 July 2019
Liked: Cleanliness, staff & service
difficult to find tucked up a small residential road.
Very basic hotel which was all we could get in the area at short notice. Lobby and common parts were underwhelming to say the least. The room was basic and although the bathroom has obviously recently been refitted it was hopeless with such a small bath and no room in which to shower without becoming tangled up in the shower curtain. the rooftop area was the best part of this hotel and the breakfast was very good
We spent one night at the hotel and had a great stay. The room was nice and clean, and the breakfast in the morning was amazing. The staff was really friendly and welcoming, we got to check in early and got plenty of advice of what to do in the area. It’s well located to explore the town and convenient ferry and bus services are available to go to Portofino and other places in the area. Would definitely stay again!
Excellent staff. All very pleasant and helpful. Appreciated Francesca's help in navigating the locality using public transport - buses and trains. Spa suite kept in immaculate order.
My stay was incredible - location is perfect, just away from the main drag so super quiet. Easy to access the train station and walk / boat / bus to Portofino, Rapallo etc as well.
Staff were super friendly and went out of their way to help. Rooms were extremely clean and well maintained but could do with modernising a little. Tea and coffee facilities in the room would be great.
Breakfast was good with a variety of food available that was refreshed all the time.
WiFi excellent in all areas of the hotel.
The highlight is obviously the rooftop jacuzzi which never had more than 2 people using at a time. Would be great if they extended the opening hours until sunset (not sure if this changes seasonally).
I’d highly recommend and would definitely stay here again!