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Hilton Santa Marta

4.5 star property

Photo gallery for Hilton Santa Marta

2 outdoor pools, pool loungers, lifeguards on site
Restaurant
Suite, 1 King Bed, Terrace, Ocean View | View from room
2 outdoor pools, pool loungers, lifeguards on site
2 outdoor pools, pool loungers, lifeguards on site

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Parking available

Explore the area

Map
Carrera 2 No 114-78, Sector Pozos Colorados, Santa Marta
  • Bello Horizonte Beach
    ‪4 min walk‬
  • Zazue
    ‪11 min walk‬
  • Rodadero Beach
    ‪17 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Living area

Suite, 1 King Bed, Ocean View

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Double Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Living area

Suite, 1 King Bed, Terrace, Ocean View

  • 141 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Roll-in Shower)

Room, 1 King Bed (Mobility, Roll-in Shower) | Living area

Room, 1 King Bed (Mobility, Roll-in Shower)

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Junior Room, 1 King Bed, Ocean View

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Santa Marta

With a stay at Hilton Santa Marta in Santa Marta, you'll be on the beach, just a 4-minute walk from Bello Horizonte Beach and 11 minutes by foot from Zazue. .This beach resort is 14.3 mi (23.1 km) from Tayrona National Natural Park and 5.5 mi (8.8 km) from Rodadero Beach.
View more Resorts in Santa MartaOpens in a new window

What's nearby

  • Bello Horizonte Beach - 4 min walk - 0.4 km
  • Zazue - 11 min walk - 1.0 km
  • Rodadero Sea Aquarium and Museum - 13 min drive - 11.0 km
  • Parque de los Novios - 13 min drive - 13.4 km
  • Rodadero Beach - 17 min drive - 8.9 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 12 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬11 min walk
  • ‪Crepes & Waffles - ‬11 min walk
  • ‪Harrys parrilla Y Tragos - ‬12 min walk

About this property

Hilton Santa Marta

Luxury resort on the beach, with 2 outdoor pools
Hilton Santa Marta offers 261 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 55-inch Smart televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, eforea spa. Services include facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 261 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hilton Santa Marta has 4 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 23,800 per day)
  • Valet parking on site (COP 23,800 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 75,500 for adults and COP 75,500 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Free beach club
  • Full-service spa
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 75500 for adults and COP 75500 for children
  • Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 30000 (one-way), (up to 18 years old)
  • Self parking fee: COP 23800 per day
  • Valet parking fee: COP 23800 per day
  • Pet fee: COP 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Marta Resort
Hilton Santa Marta Santa Marta
Hilton Santa Marta Resort Santa Marta

Hilton Santa Marta Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 315 reviews
Rating 8 - Good. 59 out of 315 reviews
Rating 6 - Okay. 37 out of 315 reviews
Rating 4 - Poor. 14 out of 315 reviews
Rating 2 - Terrible. 27 out of 315 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juanitha

Stayed 6 nights in Oct 2024

10/10 Excellent

Moises

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with direct access from the hotel. Two infinity pools one of them is adults only great for getting away from the noise. Only thing I didn’t like was house keeping never would put new towels, complimentary water bottles were empty and never refilled the whole trip, and ac unit is tricky to use I like my room cold was a bit annoying trying to figure it out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Briyit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

RUTH ELIZABETH

Stayed 1 night in Nov 2024

4/10 Poor

Carlos A

Liked: Cleanliness, property conditions & facilities
Two unacceptable problems
No towels in the room, the keys to the room did not work.
Stayed 1 night in Dec 2024

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2024

8/10 Good

MARIA YANETH CAICEDO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly, attentive and accommodating. Online room service menu lacks breakfast menu description. Room service can be faster. Hotel should hire more staff during high season. Overall, I will highly recommend this location.
Stayed 3 nights in Nov 2024

10/10 Excellent

ILIR

Liked: Cleanliness, property conditions & facilities
Very nice i love it
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - awesome spot to watch the sunset from the rooftop infinity pool. Our room was very spacious and elegant Would easily recommend this hotel to anyone…
Stayed 2 nights in Nov 2024

10/10 Excellent

Liliana Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy profesional todo el personal
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Totally recommend it.
Stayed 4 nights in Nov 2024

10/10 Excellent

carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

DANIEL

Business traveller
Disliked: Property conditions & facilities, room comfort
Cannot make an omelet
Poor breakfast, horrible comfort ie beds, tv cable box no patio furniture and no free water. Beds are like cement and they have no idea how to make an omelet. Example. No cheese on omelets.
Stayed 1 night in Oct 2024

8/10 Good

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly staff. .
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
I felt safe in a clean environment, warm staff and very attentive. thank you
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High End Hotel with Friendly Staff & Amenities
This is truly a 5-start hotel with excellent (English speaking!) service and amazing amenities including two pools - one that is reserved for adults only. There are two main restaurants, one with more traditional food and the other with more seafood, both are excellent. I did have one issue which was that there was some noise from a party I could hear in my 7th floor room but the reception accommodated me to move to a different part of the hotel where it was quieter.
Stayed 4 nights in Oct 2024

8/10 Good

Byron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Would have rated 5 but the roads to the hotel were horrible and the breakfast buffet needs more variety. The roads leading to the hotel are in need of repairs. There are potholes and it flooded when it rained. We chose the breakfast for an additional charge and it was terrible - my eggs took 30 minutes as the cook forgot our order. There aren’t that many options and it is not the equivalent to the Hilton standard. We will skip this next time. Other than that it was an ok stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia, Rego Park

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was delayed by a few hours, but everything else seem to go OK
Stayed 3 nights in Oct 2024

10/10 Excellent

Cristina Mosquera

Muy lindo hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

NORAYDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent hospitality, truly made an effort to made me feel special and confortable. Thank you !
Stayed 4 nights in Jul 2024

10/10 Excellent

Lluvia Denisse

Liked: Staff & service
Stayed 4 nights in Aug 2024