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Royal Palm Galapagos, Curio Collection Hotel by Hilton

4.5 star property

Photo gallery for Royal Palm Galapagos, Curio Collection Hotel by Hilton

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Flat-screen TV
Exclusive Villa, 1 King Bed | Exterior
Bar (on property)
Exclusive Villa, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
Km. 18 Via Puerto Ayora-Baltra Isla, Isla Santa Cruz, Santa Rosa, Galapagos
  • Los Gemelos Sinkholes
    ‪10 min drive‬
  • Rancho Primicias
    ‪13 min drive‬
  • Malecon
    ‪28 min drive‬
  • Isla Baltra (GPS-Seymour)
    ‪54 min drive‬

Room options

View all photos for Room, 1 King Bed

Flat-screen TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Flat-screen TV

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Multiple Beds (Prince of Wales)

Villa, Multiple Beds (Prince of Wales)

Villa, Multiple Beds (Prince of Wales)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Exclusive Villa, 1 King Bed

Exclusive Villa, 1 King Bed | Exterior

Exclusive Villa, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Villa, 2 Queen Beds

Villa, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Guest)

Flat-screen TV

Room, 2 Queen Beds (Guest)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Villa, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Family Villa, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Villa, 1 King Bed

Villa, 1 King Bed

Villa, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Rosa

With a stay at Royal Palm Galapagos, Curio Collection Hotel by Hilton in Santa Rosa, you'll be in a regional park, within a 10-minute drive of Galápagos National Park and Los Gemelos Sinkholes. .This luxury hotel is 4.1 mi (6.6 km) from El Chato Ranch and 4.2 mi (6.8 km) from Rancho Primicias.

What's nearby

  • Los Gemelos Sinkholes - 10 min drive - 6.6 km
  • Rancho Primicias - 13 min drive - 6.8 km
  • El Chato Ranch - 17 min drive - 6.7 km
  • Tortuga Bay Beach - 27 min drive - 17.8 km
  • Malecon - 28 min drive - 18.2 km

Getting around

  • Isla Baltra (GPS-Seymour) - 54 min drive

Restaurants

  • ‪The Restaurant - ‬1 min drive

About this property

Royal Palm Galapagos, Curio Collection Hotel by Hilton

Luxury hotel with 2 restaurants and a fitness center
Royal Palm Galapagos, Curio Collection Hotel by Hilton offers 21 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries.

This Santa Rosa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body scrubs.
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Grab a bite at The Highland Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Highland Cafe - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lava Tunnel Restaurant - This fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Highland Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 5:30 PM on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 25 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Lava Tunnel Restaurant
  • The Highland Bar
  • The Highland Cafe

Things to do

  • Bicycle rentals
  • Ecotours
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Airport shuttle fee: USD 92 per person (roundtrip)
  • Airport shuttle fee per child: USD 80 (roundtrip), (from 2 to 11 years old)
  • High chair fee: USD 0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Palm Hotel Santa Rosa
Royal Palm Santa Rosa
The Royal Palm Hotel
Royal Palm Galapagos, Curio Collection Hotel by Hilton Hotel

Royal Palm Galapagos, Curio Collection Hotel by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Silvana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are thrilled we chose to stay at this hotel! The staff is exceptional and truly made our family trip unforgettable. Our room was beautiful and spotless, and the pool and jacuzzi provided the perfect way to unwind after our daily adventures. We also dined at the Lava Restaurant—it was an unforgettable experience and highly recommended! This is definitely a place we want to return to. We absolutely loved it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandeepan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - lived the staff and the sorroundings. Our villa was excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Palms is an exceptional property that offers a unique experience immersed in nature. Guests can enjoy the tranquility and seclusion the location provides. The pool and jacuzzis are excellent, and the pleasant weather even at night makes the jacuzzis particularly enjoyable. It was a delightful experience to soak in the hot water during a drizzle, adding to the charm of the hotel, which is situated in the heart of the island. While the hotel is relatively close to all major attractions, transportation is necessary, and it is advisable to book a taxi in advance, as they are typically around 15 minutes away. The staff at Royal Palms are extraordinarily friendly and went above and beyond to enhance our stay. Their exceptional service made our visit even more memorable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff at the Royal Palm are amazing; they helped us to organize an excursion to North Seymour Island that we probably would not have considered, but ended up being one of the highlights of our trip. The weather in the hills during our stay was overcast, but was beautiful when we ventured to the pier. Maybe because of the time of year/weather, the pool and hottubs were really not usable (not clean or hot). The on-site cafe was fantastic. It was fun to see the tortoises that freely roam the property. My sister loved her relaxing massage (she is very picky, so this says a lot). One of the highlights of our stay was a 5-course dinner in the lava tunnel ~ DO NOT MISS IT.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food, excellent service and staff. The restaurant inside the tunnel of the property its amazing.
Stayed 3 nights in May 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Other than renovations (pool and restaurant), we loved the place. Friendly and helpful staff, great food, fascinating lava tunnels and a natural setting made this an especial part of our time in the Galapagos.
Stayed 2 nights in Nov 2023

4/10 Poor

abdulrahman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with friendly and courteous staff. Villas are amazing for the value! Restaurant is excellent with delicious dishes and attentive service.
Stayed 1 night in Aug 2023

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in Villa 6. The villa was spacious, comfortable, quite, serene, has a fantastic free standing bathtub. The view from this Villa overlooked the canopy of flora and fauna and the ocean. If you like nature, quietness and tranquility this is the place for you. Not close to to town which was was a plus for me. Great staff that are kind and care about your stay. I was absolutely stunned how pretty the grounds were.
Stayed 1 night in Jun 2023

10/10 Excellent

Abdel Meguid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. While not the hot spot of Porto Ayora and about 20min drive, it’s a beautiful property with a lot of space unlike the smaller hotels around the port area. The staff stands out as well. They are helpful and friendly. They will make sure you get to where you want and work out transportation.
Stayed 3 nights in Feb 2023

8/10 Good

Rano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. I was surprised that check out time is 10am. However, didnt have any issues to delay check out till noon.

6/10 Okay

Dirk

Stayed 4 nights in Aug 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely recommend this hotel. The surroundings, service and nature are excellent reasons.
Stayed 3 nights in Apr 2022

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hospitality and service.
Stayed 3 nights in Oct 2021

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property gorgeous and staff wonderful. We loved how spacious room was. It’s a $10 cab ride to town but closer to port for most day tours.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!!
The Royal Palm has great service. We had to change our stay a number of times due to the COVID-19 restrictions. They were very accommodating regarding our changes..
Stayed 4 nights in Nov 2020

10/10 Excellent

sabeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty place. Staff was friendly and very helpful.
Stayed 4 nights in Mar 2020

8/10 Good

G, London

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Beautiful, spacious villa in the middle of the national park in Santa Cruz Island, Galapagos. The staff were excellent and accommodating, and the restaurant was superb, going out of their way to accommodate our food requests. The only problem- not a trivial one sadly- was that the property wasn't fully insect-proof (despite fly screens), so we had a mosquito biting us all night.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Does not live up to star rating
We were looking forward to this hotel, but it does not live up to it's star rating as it has no restaurant at the moment. It is being refurbished, but we were only told 24 hours beforehand, really not good enough. Yes they run a shuttle into town, some 25 mins distant, but on one day there was no shuttle coming back, so that was a taxi at our expense. Absolutely no food available after lunch. Only got half of the breakfast we ordered on day 1, day 2 was much better, but still has to be eaten sitting in your room with no place setting or condiments. Shower room left a lot to be desired, who knows what lurks below the wooden slating! Millipedes galore in the room! Bed was very comfortable and furniture classic and good, but curtains don't meet and hang off in places. Biggest disappointment was that, although there was space to sit outside the room, there was nothing to sit on. Staff varied from being very helpful and pleasant, to one manager who could not have been more unpleasant if she tried. General cleanliness was not good, green mould and moss growing everywhere, in the pool shower, on all the paths, on lots of the buildings. There is nothing around, so no options to eat elsewhere other than town. We moved on our last night to be in town where there were other people and where we could eat!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and secluded hotel nested away in the Highlands, perfect if you’re looking for a peaceful stay or romantic break. A 20 minute taxi drive away from the hustle and bustle of Puerto Ayora, really was lovely to return after a long day out to the mist and jungle feel.
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es excelente de todo absolutamente todo el personal
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival until departure the staff at the Royal Palm had our best interest and desires met. Sébastien, Daniel, Gustavo, Rita, Tania, and Angel were one step ahead of everything and made our family feel at home. The grounds, although a bit away from the port(15min/$10usd each way), offered the privacy and serenity we greatly enjoyed after day tours. Truly an oasis in the "highlands". Mil gracias to the Royal Palm team for a beautiful and memorable Santa Cruz experience .
Stayed 4 nights in Jul 2019

10/10 Excellent

ChrisGiurleo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful places I’ve ever been , will remember it forever . It is far from downtown puerto ayora about 20 minutes but worth it to get the peace and quiet and tranquility . this place is one of a kind . It will cost you $10 for taxi to and from puerto ayora but totally worth it . Don’t listen to a word of the negative reviews , you won’t be disappointed.
Stayed 2 nights in Feb 2019