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The Sandman, Ascend Hotel Collection

3.0 star property

Photo gallery for The Sandman, Ascend Hotel Collection

Lobby lounge
Poolside bar
Front of property
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Fountaingrove Golf and Athletic Club
    ‪4 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites Santa Rosa Sonoma

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is AU$249
for 1 room
includes taxes & fees
8 Mar - 9 Mar
La Quinta Inn & Suites Santa Rosa Sonoma

About the area

Santa Rosa

With a stay at The Sandman Hotel in Santa Rosa, you'll be near the airport, within a 10-minute drive of Graton Resort and Casino and Empire College. .This hotel is 17 mi (27.3 km) from Calistoga Hot Springs and 19.5 mi (31.4 km) from Castello di Amorosa.

What's nearby

  • Santa Rosa Junior College - 2 min drive
  • Charles M. Schulz Museum - 3 min drive
  • Railroad Square Historic District - 3 min drive
  • Luther Burbank Center for the Arts - 5 min drive
  • Sonoma County Fairgrounds - 5 min drive

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Victory House - ‬2 min drive
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman, Ascend Hotel Collection

Hotel in Santa Rosa with a fitness center and a 24-hour front desk
The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a picnic area, and a vending machine.
Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include express check-out, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1043 out of 2046 reviews
Rating 8 - Good. 535 out of 2046 reviews
Rating 6 - Okay. 224 out of 2046 reviews
Rating 4 - Poor. 118 out of 2046 reviews
Rating 2 - Terrible. 126 out of 2046 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Dale

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like my room was a failed make over. Orange paint, no lamps, lights were like runway lights. Hard to sleep as the blinds never closed well. Way too bright at night. When you walk by the room at night you can see right in. No privacy
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Stayed 1 night in Nov 2024

6/10 Okay

Gicela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
They let us check in early which was great. There was a lot of noise that u could hear between the walls and in the morning u could hear the housekeepers making way to much loud noises like rolling their carts, metal banging and them speaking very loudly. We stayed in the back end by the pool. Pool area was nice, hot tub was not very hot n there was some metal down at the bottom of the tub that i got stuck w/on my foot. I also was not gappy w/hotels.com that they charged me about $15 a day xtra for taxes which i disnt pay attn n that that we have been renting a lot of hotels w/them recently. I usually dont leave a review.
Stayed 2 nights in Nov 2024

8/10 Good

Alysia

Stayed 1 night in Oct 2024

10/10 Excellent

Holli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and very welcoming!
Stayed 1 night in Nov 2024

10/10 Excellent

Reyvon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice facility
Stayed 1 night in Nov 2024

4/10 Poor

LORI

Business traveller
Disliked: Property conditions & facilities, room comfort
Misleading photos on site
Photos on site are very misleading. Bed is super uncomfortable. Room is below average.
Stayed 1 night in Nov 2024

4/10 Poor

mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tunde

Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, clean, quiet, easy parking conveniently close to everything. The front desk Girls could be more helpful and friendly. They appear always s tired and not very helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great place to stay, where every single employee is exceptionally nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Check-in was fast and easy, and price was great. Room was very clean and comfortable. Very comfortable bed also. We love staying here because great location for Santa Rosa and rooms are always very clean.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice if the hot tub was turned on. I would have used it They post a sign they says they'll fix it tomorrow. But tomorrow means no way. Otherwise the place is well kept up
Stayed 4 nights in Nov 2024

2/10 Terrible

Francine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Mahya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Timm, Encinitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded rooms are very nice our second night stay with the king bed was very comfortable the first night nice but not as comfortable bed and we have stayed here in the past and were pleasantly surprised at the upgrades.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Property conditions & facilities
Ease of check in and parking close to rooms. Super clean rooms.
Stayed 1 night in Nov 2024