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Platino Hotel & Casino

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platino Hotel & Casino

Room
Room
Room
Room
Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    19 min walk
  • Bella Terra Mall
    4 min drive
  • Historic San Luis Fort Museum
    5 min drive
  • Santiago (STI-Cibao Intl.)
    20 min drive

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Santiago de los Caballeros

A stay at Platino Hotel & Casino places you in the heart of Santiago de los Caballeros, a 4-minute drive from Monument to the Heroes of the Restoration and 5 minutes from Centro Leon. .This casino hotel is 2.7 mi (4.3 km) from Catedral de Santiago and 2.9 mi (4.7 km) from Hermanos Patino Bridge.

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk - 1.7 km
  • Catedral de Santiago - 5 min drive - 4.3 km
  • Hermanos Patino Bridge - 5 min drive - 4.7 km
  • Estadio Cibao - 7 min drive - 4.9 km
  • Colinas Mall - 7 min drive - 5.6 km

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

Colonial Santiago de los Caballeros hotel in La Zurza with a casino
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a nightclub. This Colonial hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
For lunch or dinner, stop by BarRocko, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free casino shuttle
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • BarRocko

Things to do

  • Concerts/live shows
  • Nightclub
  • Private picnics

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 casino gaming tables
  • 15 casino slot machines
  • Casino
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

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Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1008 reviews" "
Rating 8 - Good. 314 out of 1008 reviews" "
Rating 6 - Okay. 132 out of 1008 reviews" "
Rating 4 - Poor. 54 out of 1008 reviews" "
Rating 2 - Terrible. 49 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leonidas, brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

assadullah

Liked: Cleanliness, staff & service
Very good and convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, excellent customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

francisca

Liked: Property conditions & facilities
Very clean great job
Stayed 1 night in Aug 2024

6/10 Okay

Ruth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered little.
Stayed 1 night in Aug 2024

10/10 Excellent

Manolito

Liked: Staff & service, amenities, property conditions & facilities
Excellent , very quiet
Stayed 4 nights in Aug 2024

6/10 Okay

Carlos

Disliked: Property conditions & facilities
For the price was ok but it need update and there is a lot of noise can't sleep well
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good food! I definitely will return
Stayed 2 nights in Aug 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property at least 4-5 times and have never been disappointed. Good service, easy check-in/check-out and attentive staff. Good breakfast choice. The neighborhood is nothing to write home about. I select this hotel due to its reasonable rates and close by to family members. No reason for me to stay at other Santiago hotels. The only drawback is that it is a 4 story hotel and there is no elevator. That is something that may be an important consideration when selecting this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Very convient quuet resonable
Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 7 nights in Jul 2024

10/10 Excellent

Shaunna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 3 nights in Jun 2024

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great staff! I felt secure and safe during my stay. The breakfast was delicious. Totally worth it to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, well staffed 24/7. The front desk staff was multi-lingual and spoke English. Felt secure. Room was clean and bed was comfortable. We enjoyed the complimentary breakfast.
Stayed 5 nights in Jun 2024

8/10 Good

Hilde

Stayed 1 night in Jun 2024

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for a good stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood 4 nights ,Delicious breakfast , staff was friendly except one of the recepcionist that was super rude...Mabel was amazing in the front ..Its not a high end hotel ,but you just go to sleep...The phone in my room didnt work ,Ac was excellent...I will book again in the future .
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

frederic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2024