Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
In-room safe, blackout curtains, iron/ironing board
Lobby
International cuisine, al fresco dining
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Calle Las Damas
    ‪4 min walk‬
  • Columbus Park
    ‪5 min walk‬
  • Calle El Conde
    ‪6 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪29 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Santo Domingo

With a stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham in Santo Domingo (Zona Colonial), you'll be within a 5-minute drive of Malecon and Sambil Santo Domingo. .This hotel is 4.3 mi (7 km) from Agora Mall and 4.5 mi (7.2 km) from Assembly Hall of Jehovah's Witnesses.

What's nearby

  • Calle Las Damas - 4 min walk - 0.4 km
  • Columbus Park - 5 min walk - 0.5 km
  • Calle El Conde - 6 min walk - 0.5 km
  • Malecon - 12 min walk - 1.0 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Eduardo Brito Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
Make yourself at home in one of the 93 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Sky Europa, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sky Europa - This bistro specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 550 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 633 reviews
Rating 8 - Good. 174 out of 633 reviews
Rating 6 - Okay. 58 out of 633 reviews
Rating 4 - Poor. 24 out of 633 reviews
Rating 2 - Terrible. 24 out of 633 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wendy Altagracia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

christian

Stayed 2 nights in Nov 2024

8/10 Good

Maria Carolina

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

Chrisnelia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
La ubicación del hotel es excelente.Las habitaciónes no son las más limpias,el baño no tiene comodidades al igual se inunda al bañarse en su totalidad.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Amenities
Great experience overall!
Stayed 4 nights in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, personnel very attentive. Lunch and dinner not so good, I recommend restsurants nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a lovely hotel. Rooms are fine, and the roof terrace is great. It doesn't have a proper restaurant, but you can meals on the roof terrace and on room service, and there are many decent restaurants nearby. Breakfast on the terrace was really nice. The downside for us was that Expedia allowed us to book a superior room with a balcony which turned out to be not available. So we had to make do with a rather small, cramped room with a shortage of furniture. The off-road covered parking was excellent, but they charged us extra for it ($11 per day).
Stayed 4 nights in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Timothy, Auburn

Liked: Staff & service, amenities, property conditions & facilities
Located
Stayed 2 nights in Dec 2024

8/10 Good

Jonas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan, Miramar

Stayed 1 night in Nov 2024

8/10 Good

Thomss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying Hotel Europa the staff at the hotel are friendly and all ways helpful. The hotel is very clean and the area where it’s located is safe and walkable to most restaurants. I do have one complaint and that is the noise. My hotel room was directly below the the roof top bar and one night the music was so pound it felt the walls and me bed were vibrating from the music and not too mention the loud music continued until almost 2:00 am. But, I highly recommend the hotel. My next visit, I will bring ear plugs just incase
Stayed 5 nights in Dec 2024

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosanna, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
I just loved this hotel! Price, location, service, cleanliness, interior designed…this is a full package! We highly recommend it and will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dakar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel within easy walking distance of attractions. GREAT hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó!
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centraly located and comfortable rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ubicación y comodidad
Stayed 3 nights in Dec 2024

10/10 Excellent

Calina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Champ Ellysee and any where else you need to go. The hotel is small and friendly staff. I recommend and would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Songqiao, Walnut Creek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the new building under a roof club. Real big noise every night. Had to use ear plugs but it's still loud
Stayed 2 nights in Nov 2024

6/10 Okay

Dale

Travelled with partner
First time at this property. I really like it. Good location if you want to explore the Colonial Zone and quick access to roads to get out of town. I don’t like paying for parking but the lot is super convenient and secure. Only complaints are that the GPS location given on the Expedia site does not take you to the location of the hotel and that the “final” price that shows before starting the booking process is never the real “final” price. It is close, usually within $10 but not exact.
Stayed 1 night in Nov 2024

2/10 Terrible

Kenia

Stayed 1 night in Nov 2024