With a stay at Kimpton Las Mercedes by IHG in Santo Domingo (Zona Colonial), you'll be within a 5-minute walk of Calle El Conde and Columbus Park. .This luxury hotel is 0.6 mi (0.9 km) from Malecon and 2 mi (3.2 km) from Sambil Santo Domingo.
What's nearby
Calle El Conde - 4 min walk - 0.3 km
Columbus Park - 4 min walk - 0.4 km
Malecon - 10 min walk - 0.9 km
Sambil Santo Domingo - 4 min drive - 3.3 km
Assembly Hall of Jehovah's Witnesses - 7 min drive - 7.7 km
Getting around
Coronel Rafael Tomas Fernandez Station - 3 min drive
Las Americas Intl. Airport (SDQ) - 31 min drive
Restaurants
Jalao - 5 min walk
Restaurante Conde de Peñalba - 4 min walk
Pizzarelli - 5 min walk
Curcio Pizza al Taglio - 4 min walk
Casa Barista - 3 min walk
About this property
Kimpton Las Mercedes by IHG
Colonial hotel with 3 restaurants and a full-service spa
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.
Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.
Make yourself at home in one of the 130 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This Colonial hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at ZOLA, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. This hotel has 4 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
ZOLA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.
El Patio - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Coral Buffet - Onsite diner. Open daily.
Late night fare is available from 24-hour room service.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free covered valet parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
2 bars/lounges
3 restaurants
Couples/private dining
Snack bar/deli
Restaurants on site
Coral Buffet
El Patio
ZOLA
Things to do
24-hour gym
Bicycle tours
Full-service spa
Outdoor pool
Family friendly
Mini-fridge
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Wedding services
Business services
4 meeting rooms
Outdoors
Garden
Outdoor furniture
Full-service spa
Deep-tissue massages
Prenatal massages
Spa open daily
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Hardwood flooring in public areas
Lift (96 centimetre wide door)
Tile flooring in public areas
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch plasma TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Meal delivery service
Mini-fridge
Wet bar
More
Air conditioning
Connecting rooms available
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo
Kimpton Las Mercedes by IHG Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
Surprisingly large, pool area is nice albeit your interrupted by the neighbours shouting from their living rooms 5m opposite, but can't be helped. Just strange to have such a fancy hotel with poor housing opposite.
The levels of English within the staff was shockingly poor, especially the check-in staff, for an IHG hotel I can't quite believe it. I had to work in the morning and realised there is no plugs for the desk, what's the point!
It was very quiet with few guests but no one went out of there way help, had to chase for service at breakfast and again had issues with English. I speak basic Spanish but a high end hotel should have staff with high levels of English, the Intercontinental certainly does where we normally stay.
Won't return, they also have day pass guests who just sit in the pool all day with drinks and put belongings over multiple seats and tables, didn't expect that for this hotel.
We won't return as there are many better hotels which are cheaper also.
Hotel it self its nice like videos and pictures. But area even though its called : Colonial Area its very bad the surroundings, hotel staff are nice people and willing to help but they need way more training in the hospitality industry since sometimes they seem clueless about a simple request, I definitely regret staying there Vs staying in a well known Hotel Chain in the financial district area, If they rebuild the colonial area it may be a good option but not now.
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall.
Was very disappointed by the room, I booked a balcony because I like having natural light.
The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings.
On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay.
While the hotel has a lot of potential, this situation significantly impacted our experience.