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Napolitano Hotel

3.0 star property

Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; pool views
Bar (on property)
Front of property
Ballroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Pool
  • Gym

Explore the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    ‪1 min walk‬
  • Calle El Conde
    ‪9 min walk‬
  • Columbus Park
    ‪16 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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  • Spa
  • Free WiFi
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4.3 out of 5, Excellent, (1760)
The price is AU$224
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Catalonia Santo Domingo

About the area

Santo Domingo

Located in Santo Domingo (Zona Colonial), Napolitano Hotel is steps from Malecon and a 3-minute drive from Sambil Santo Domingo. .This casino hotel is 4.5 mi (7.2 km) from Agora Mall and 4.8 mi (7.7 km) from Blue Mall.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 9 min walk - 0.8 km
  • Calle Las Damas - 14 min walk - 1.2 km
  • Columbus Park - 16 min walk - 1.3 km
  • Sambil Santo Domingo - 3 min drive - 3.3 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬9 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

Boardwalk/promenade hotel with a full-service spa and a casino
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at La Terrasse, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 1894 square feet (176 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 257 out of 814 reviews
Rating 8 - Good. 252 out of 814 reviews
Rating 6 - Okay. 150 out of 814 reviews
Rating 4 - Poor. 83 out of 814 reviews
Rating 2 - Terrible. 72 out of 814 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elvis van

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay good just noise from nightclub until 5:30 am, located same building
Stayed 3 nights in Dec 2024

8/10 Good

DAISY, Rahway

Liked: Cleanliness, staff & service, amenities
Casino
Stayed 1 night in Dec 2024

8/10 Good

Breyssi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property conditions are very poor.
Stayed 6 nights in Nov 2024

8/10 Good

Craig

Liked: Amenities
One elevator
Stayed 6 nights in Nov 2024

4/10 Poor

lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Dec 2024

8/10 Good

Domingos, Westmoreland Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view and The location .
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job guys.. the whole staff from the door to the cleaning services.. all deserves raises..promotion 👏 ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Máxima

Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Toa Alta

Travelled with family, Business traveller
Liked: Staff & service
They need to renewed the Hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it clean facility great service
Stayed 2 nights in Oct 2024

8/10 Good

claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mocos was amazing and so was staff
Stayed 1 night in Oct 2024

8/10 Good

Leighton

Liked: Cleanliness, amenities
Very Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Rogelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

MERCED

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a nice property that needs a little upgrade, The location it’s nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Russ, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. No complaints!
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Staff & service
The room was OK, tv possibilities was great. Music at the bar was too loud, noisy.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy buenas atenciones
Stayed 3 nights in Aug 2024

10/10 Excellent

Seneca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

DHARIANA

Stayed 3 nights in Aug 2024

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel es muy amable y profesional en todo momento. El cuarto estaba limpio y en orden y con una vista bonita. Cabe mencionar que el balcón es muy angosto. Tuvimos algún problema de agua caliente pero fueron a la habitación y se solucionó de inmediato. Su ubicación es muy conveniente, pero por la noche si hay mucho ruido afuera del hotel. En cuanto al desayuno, que es buffet, es un tanto pobre. Definitivamente pudieran mejorarlo. Por último, como sugerencia para el hotel, el color de la piscina estaba mucho mejor como se anuncia aún en sus fotos (azul el fondo y con el logotipo del hotel), ya que el nuevo tono verde da la impresión de estar sucia.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024