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Monte Serrat Hotel

3.0 star property

Photo gallery for Monte Serrat Hotel

Hallway
Lobby lounge
Standard Quadruple Room
Lounge
Minibar, in-room safe, blackout curtains, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Santos Harbor
    ‪8 min drive‬
  • Gonzaga Beach
    ‪12 min drive‬
  • José Menino Beach
    ‪12 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪70 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis budget Santos Gonzaga

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1001)
The price is AU$69
for 1 room
includes taxes & fees
6 May - 7 May
ibis budget Santos Gonzaga

About the area

Santos

With a stay at Monte Serrat Hotel, you'll be centrally located in Santos, within a 15-minute drive of Santos Harbor and Gonzaga Beach. .This hotel is 9.2 mi (14.9 km) from Pitangueiras Beach and 29.7 mi (47.7 km) from Enseada Beach.

What's nearby

  • Santos Historical Streetcar - 13 min walk - 1.1 km
  • Monte Serrat - 17 min walk - 1.1 km
  • Santos Harbor - 8 min drive - 7.9 km
  • Gonzaga Beach - 12 min drive - 4.5 km
  • José Menino Beach - 12 min drive - 4.6 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬3 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Domitila Confeitaria Café - ‬2 min walk
  • ‪Luiz XV Restaurante, Lanchonete e Pizzaria - ‬4 min walk
  • ‪Qui Panquecas - ‬6 min walk

About this property

Monte Serrat Hotel

Hotel in Santos with 2 hot tubs and free breakfast
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 437 reviews
Rating 8 - Good. 142 out of 437 reviews
Rating 6 - Okay. 83 out of 437 reviews
Rating 4 - Poor. 28 out of 437 reviews
Rating 2 - Terrible. 27 out of 437 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

Caroline

Stayed 1 night in Jan 2025

8/10 Good

Paulo Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza no chão, não teve toalhas de rosto e shampoo. Atendentes no café muito desatenciosas.
Stayed 1 night in Jan 2025

10/10 Excellent

Vera Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service
Atendimento na recepção é mediano. O quarto tem um excelente tamanho, no entanto os móveis são mto antigos. As camas são duras e barulhentas. O travesseiro também é muito ruim. Tem um cheiro forte de mofo no quarto. O ar condicionado com certeza tem muito tempo que foi limpo, e tem um barulho insuportável. O café surpreendeu, é simples mas até que tem variedade.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, quarto grande, banheiro ótimo, tudo bem limpo, café da manhã muito bom também, garagem é gratuita , porém 15 minutos de carro até a praia, pessoal muito atencioso, no geral gostei muito, vale muito a pena.
Stayed 1 night in Dec 2024

8/10 Good

Ana Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passamos apenas uma noite, mas a estadia foi melhor do que esperado, o quarto era espaçoso e limpo e o banheiro também era espaçoso e estava limpo e tinha um chuveiro muito bom, com uma ducha forte e quentinha (gostei bastante). O único problema do quieta que uma das camas estava com um pé quebrado e quando sentei quase virou, mas para dormir subi pelo outro lado e não tive problema e consegui dormir tranquilamente, a cama estava confortável e com uma mantinha quentinha. O ar condicionado estava funcionando, porém fez um pouco de barulho mas não incomodou para dormir. O café da manhã foi também uma grata surpresa, estava muito bom, com muita variedade e estava tudo muito gostoso. No geral eu gostei bastante, recomendo!!
Stayed 1 night in Dec 2024

6/10 Okay

Caio

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Wolfgang

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Hotel simples, bom atendimento, boa localização e com preço compativel e razoavel.
Stayed 1 night in Dec 2024

6/10 Okay

ACCACIO

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Accacio

Disliked: Property conditions & facilities, room comfort
O hotel cobra por 4 estrelas e entrega por 2, sendo exagerado, pois já me hospedei em hotel 2 estrelas que entregava 4. O hotel parece que não tem administrador.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

CLAUDIA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family

Não valeu a pena

Não tive boa estadia. Quarto com mto barulho do ar condicionado do vizinho ( o nosso nem ligamos). Baratinhas no quarto e banheiro. Estacionamento com vagas mto apertadas. Qdo chegamos as recepcionistas demoraram para ver nosso quarto, ficavam uma perguntando para outra, até que liberaram. A noite ligaram no quarto perguntando é fulana? : resposta: sim sou eu. Do outro lado : desculpa foi engano. Como assim??? Sabiam ate o nome??? Mto estranho. Café da manhã deles é mto bom.
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Stayed 1 night in Nov 2024