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Hotel Family

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Family

Exterior
Twin Room, 2 Single Beds
Manicures and pedicures
View from property
Food and drink

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Feirinha da Madrugada
    3 min walk
  • Aroma Café
    2 min walk
  • Bras Metro Station
    18 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    38 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Apê Brás - Shopping Plaza Polo

Kitchen
Pet-friendly
Free WiFi
24/7 front desk
4.3 out of 5, Excellent, (35)
The price is AU$78
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Apê Brás - Shopping Plaza Polo

About the area

São Paulo

A stay at Hotel Family places you in the heart of São Paulo, a 3-minute drive from Rua 25 de Marco and 5 minutes from Sala São Paulo Concert Hall. .This hotel is 2.4 mi (3.8 km) from Municipal Theatre of São Paulo and 2.7 mi (4.3 km) from Liberty Square.

What's nearby

  • Feirinha da Madrugada - 3 min walk
  • Rua 25 de Marco - 3 min drive
  • Anhembi Convention Center - 8 min drive
  • Expo Center North - 9 min drive
  • Paulista Avenue - 9 min drive

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 41 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk

About this property

Hotel Family

Central hotel connected to a shopping center in Bras with a 24-hour front desk
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 223 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and shopping on site. Additional features at this hotel include a television in a common area and a reception hall.
You can enjoy a meal at the restaurant serving the guests of Hotel Family, or stop in at the snack bar/deli. Buffet breakfasts are available for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Buffet breakfasts are available for a surcharge.
Hotel Family has a restaurant serving breakfast and lunch.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: BRL 34.99 per person
  • 1 restaurant

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 34.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 180 out of 508 reviews" "
Rating 8 - Good. 112 out of 508 reviews" "
Rating 6 - Okay. 107 out of 508 reviews" "
Rating 4 - Poor. 59 out of 508 reviews" "
Rating 2 - Terrible. 50 out of 508 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Maria Izabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Alzemira

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024

8/10 Good

Carla gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel family bras
Foi razoavel, ficamos em um novo predio do hotel, que era muito isolado e ate perigoso, visto que nao havia a recepção 24 la no predio e qualquer pessoa poderia entrar de acompanhante. Mas no dia seguinte reclamamos e gentilmente eles nos mudaram de quarto.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raquel

Stayed 1 night in Sep 2024

6/10 Okay

Lucas

Stayed 1 night in Sep 2024

6/10 Okay

Elisangela

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Jonatan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Não recomendo
Não troca a roupa da cama nem toalhas , televisão ruim , cama pequena , 1 copo de água de cortesia , só é muito bem localizado
Stayed 2 nights in Sep 2024

10/10 Excellent

CESAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muito bom, atendimento da recepção foi otimo as meninas superte atenciosas.
Stayed 1 night in Sep 2024

6/10 Okay

Cláudio

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Gil

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ana Paula

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Jhonatan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Sempre pego quartos com problemas. Dessa vez o secador não funcionava, apesar de um técnico ter vindo consertar. Internet não pega direito a partir do segundo andar. As TVs sempre apresentam problemas de conexões e imagens, oque não foi diferente dessa vez. Ar condicionado em mal aspecto. Sempre falta alguma roupa de cama, um travesseiro a mais ou uma coberta a mais, uma vez que a estadia é casal e só colocam roupas de cama para uma pessoa. No mais, oque salva é o café da manhã e o local perfeito para fazer compras.
Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

brenda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bom para quem quer ficar perto das lojas, quartos limpos, café da manhã excelente. Só poderiam mudar a TV e dar uma atualizada no banheiro.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisco Aniltoan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do começo ao fim da experiência no Hotel Family, em especial do atendimento da menina da recepção que é muito simpática e maranhense. Recomendo bastante esse local seja para estadia mais demorada ou pra um pernoite comercial.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel perto de tudo nem precisa sair pra outro lugar
Stayed 3 nights in Sep 2024

10/10 Excellent

Joyce

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Rainer

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024