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Hotel Family

3.0 star property

Photo gallery for Hotel Family

Exterior
Manicures and pedicures
Twin Room, 2 Single Beds
View from property
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Feirinha da Madrugada
    ‪3 min walk‬
  • Mega Polo Moda
    ‪5 min walk‬
  • Mercado Municipal
    ‪20 min walk‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Apê Brás - Shopping Plaza Polo

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • 24/7 front desk
4.3 out of 5, Excellent, (111)
The price is AU$119
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Apê Brás - Shopping Plaza Polo

About the area

São Paulo

A stay at Hotel Family places you in the heart of São Paulo, a 3-minute drive from Rua 25 de Marco and 5 minutes from Sala São Paulo Concert Hall. .This hotel is 2.4 mi (3.8 km) from Municipal Theatre of São Paulo and 2.7 mi (4.3 km) from Liberty Square.

What's nearby

  • Rua 25 de Marco - 3 min drive
  • Anhembi Convention Center - 8 min drive
  • Expo Center North - 9 min drive
  • Paulista Avenue - 9 min drive
  • Allianz Parque - 10 min drive

Getting around

  • Sao Paulo Bras Station - 3 min drive
  • Bras Metro Station - 18 min walk
  • São Paulo (CGH-Congonhas) - 41 min drive

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk

About this property

Hotel Family

Central hotel connected to a shopping center in Bras with a 24-hour front desk
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 223 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and shopping on site. Additional features at this hotel include a television in a common area and a reception hall.
You can enjoy a meal at the restaurant serving the guests of Hotel Family, or stop in at the snack bar/deli. Buffet breakfasts are available for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Buffet breakfasts are available for a surcharge.
Hotel Family has a restaurant serving breakfast and lunch.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: BRL 34.99 per person
  • 1 restaurant

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Spa

  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 34.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 526 reviews
Rating 8 - Good. 121 out of 526 reviews
Rating 6 - Okay. 108 out of 526 reviews
Rating 4 - Poor. 60 out of 526 reviews
Rating 2 - Terrible. 51 out of 526 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No que necessitamos foi correspondido, embora faltou um pouco de tranquilidade, pois outros hospedes não respeitaram a privacidade na madrugada.
Stayed 2 nights in Nov 2024

2/10 Terrible

Leonardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito sujo
Pessimo, sujo, não reconendo, nem retorno
Stayed 2 nights in Nov 2024

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Irene

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excelente localização, ótimo para trabalhar.
Stayed 1 night in Oct 2024

10/10 Excellent

Odilene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Paulo Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Luciano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

EDSON

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Antonia

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

rosane maria

Stayed 1 night in Aug 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maurício

Liked: Staff & service, property conditions & facilities, room comfort
Turistando
Boa. O café da manhã foi top.
Stayed 1 night in Oct 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service
O hotel é muito bom para quem vai fazer compras no Brás. Café da manhã excelente, atendimento presencial muito bom, fui atendida por uma moça bem jovem que sabia tudo do hotel, simpática e bem humorada. O quarto que ficamos foi o 215, ao lado do elevador, muito apertado, banheiro minúsculo mas a água era quentinha até na torneira do lavatório. Ar condições vazando, acordamos com o quarto molhado, com uma pocinha embaixo da janela. Local acessível a transporte por aplicativo, pq a noite o bairro é deserto.
Stayed 1 night in Oct 2024

8/10 Good

Heber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradavel
Atendimento incrivel principalmente na recepção.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Algessandro

Stayed 1 night in Oct 2024

10/10 Excellent

Ana Flávia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria ap

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcio

Business traveller
Liked: Cleanliness, staff & service
Quarto bem amplo,devido a obras de ampliação do hotel, muito barulho e sujeira de obras na janela. Café da manhã bom. Custo e benefício está ótimo!
Stayed 1 night in Oct 2024

10/10 Excellent

Roseane s borges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024