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View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed (Accessible)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Apartment, 1 Double Bed (Accessible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Double Bed

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

Quality Suítes Oscar Freire

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (806)
The price is AU$96
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Quality Suítes Oscar Freire

About the area

São Paulo

Located in São Paulo (Jardim Paulista), Mercure Sao Paulo Pinheiros is within a 10-minute walk of Oscar Freire Street and Benidito Calixto Square. .This spa hotel is 0.5 mi (0.8 km) from FMUSP Clinical Hospital and 1.1 mi (1.8 km) from Paulista Avenue.

What's nearby

  • Oscar Freire Street - 8 min walk
  • FMUSP Clinical Hospital - 10 min walk
  • Paulista Avenue - 20 min walk
  • Allianz Parque - 6 min drive
  • Shopping Eldorado - 7 min drive

Getting around

  • Oscar Freire Station - 8 min walk
  • Fradique Coutinho Station - 20 min walk
  • São Paulo (CGH-Congonhas) - 32 min drive

Restaurants

  • ‪Cozinha de Afeto - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pão de Ouro - ‬1 min walk
  • ‪La Terrina - ‬1 min walk
  • ‪Café Menina - ‬2 min walk

About this property

Mercure Sao Paulo Pinheiros

Hotel with a full-service spa, a quick walk to Oscar Freire Street
Mercure Sao Paulo Pinheiros offers 201 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.
Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at La Terrina, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
La Terrina - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (BRL 35 per day)
  • Valet parking on site (BRL 35 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: BRL 56 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • La Terrina

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Microwave

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Vegetable garden

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

Food and drink

  • Microwave
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 149.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 56 per person
  • Covered self parking fee: BRL 35 per day
  • Valet parking fee: BRL 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 149.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Pinheiros
Mercure Pinheiros Hotel
Mercure Pinheiros Hotel Sao Paulo
Mercure Pinheiros Sao Paulo
Mercure Sao Paulo Pinheiros
Pinheiros
Pinheiros Sao Paulo
Sao Paulo Pinheiros
Mercure Apartments Sao Paulo Excellence Hotel Sao Paulo
Mercure Sao Paulo Pinheiros Hotel Brazil
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros Hotel
Mercure Sao Paulo Pinheiros São Paulo
Mercure Sao Paulo Pinheiros Hotel São Paulo

Mercure Sao Paulo Pinheiros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 954 reviews" "
Rating 8 - Good. 369 out of 954 reviews" "
Rating 6 - Okay. 116 out of 954 reviews" "
Rating 4 - Poor. 43 out of 954 reviews" "
Rating 2 - Terrible. 19 out of 954 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jean, St. George

Stayed 7 nights in Aug 2024

8/10 Good

Hector

Stayed 3 nights in Sep 2024

10/10 Excellent

mariana

Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel building and properties were well maintained and updated. Staff at the desk was friendly but english was poor. Restaurant staff was down right rude and inhospitable. Food was good but service negatively impacted the review. Concierge or at the door person had to be convinced to get us a cab.
Stayed 4 nights in Mar 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Nice room in a good location, but there was water dripping from the bathroom ceiling and it made noise all night long. Hallway ceilings were under construction, so there were large holes in the ceiling. Otherwise, it was fine and staff were helpful.
Stayed 3 nights in Mar 2024

4/10 Poor

Baba Gurjeet, Woodbridge

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is very nice and the hotel lobby is pretty. The rooms are very small and congested (beds and bathroom). Beds are hard and the linen is poor quality. Limited power outlets in awkward places around the room. Amenities in the bathroom were not refilled properly even after service. The elevators are extremely slow and unintuitive and it takes forever to get to the room from the lobby and back. Still use stripe card keys that tend to get demagnetized easily. Lastly in my case EXTREMELY noisy! There was construction going on right above my room and they ran a drill on a Friday morning from 8am till late evening. No warning was provided for me to make alternate arrangements in time for my office calls. Then on Friday night through Sat afternoon, the neighboring building had some sort of low whining alarm blaring through and through.
Stayed 3 nights in Jan 2024

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colchão muito firme, só um travesseiro. Ar condicionado um pouco fraco. Limpeza foi excelente. Sauna, piscina grande e aquecida maravilhosa. O vaso sanitário não dava descarga com pressão, quase impossível fazer tudo descer bem. Mattress was very firm, only 1 pillow. Air conditioning was a little weak. Cleaning was excellent. Sauna was working fine and the pool is huge and heated. Toilet had weak pressure, impossible to flush if toilet paper is thrown. Outdated features and look, however the room still looked alright.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent service by staff. Previously avoided the chain due to bad experience elsewhere. This might make me reconsider
Stayed 3 nights in Nov 2023

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2023

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little rough… the 8th floor has the 1800 number rooms, not the 800’s, which is simple enough, but my key didn’t work, so I started to doubt it, then I needed the key to operate the elevator, so I was stuck. The area is great for shopping and dining. The rooms are small but a good layout with a tv that swivels from bedroom to living room with a kitchenette.
Stayed 1 night in Jul 2023

10/10 Excellent

Roberta, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great service, rooms are clean.
Stayed 1 night in Jun 2023

8/10 Good

Jorge, Santiago

Business traveller
Liked: Cleanliness, staff & service
Buen hotel, pero pieza un poco pequeña. Buen desayuno
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização e silencioso
Super recomedado. Pedimos uma cama extra para o meu filho e veio com uma cabaninha que ele amou. A piscina para os dias de calor não sei, mas quando esta friozinho muito boa. O quarto é mais silencioso do que eu imaginei, talvez por ser fim de semana. Excelente localização.
Stayed 1 night in Feb 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing stay for 4 days. Loved the rooms, perfect pool water temperature, valet, and food service. Thank you!
Stayed 2 nights in Jun 2022

8/10 Good

Denis Freire

Liked: Cleanliness, staff & service, amenities
Staff is excellent. Very good. Few issues with internet. The air conditioner is a little noise. No further issues.
Stayed 3 nights in Dec 2021

10/10 Excellent

Eduardo Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Managers are helpful and attentive to my needs. I had the need of an extension and they were great.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Mercure Pinheiros
Came to São Paulo on business and had to work close to Avenida Paulista. All of the other hotels were more expensive and didn’t offer much. Was more than happy with my stay at the Mercure. Safe neighborhood, with restaurants lose by. Hotel staff were fabulous!
Stayed 14 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay close to Avenida Paulista!
Front desk staff was incredibly helpful and informative. Good location to get Ubers. Not too far from Avenida Paulista. Breakfast was also good. They are currently renovating the pool so couldn’t use it. But the small gym is a good to get a quick workout in! Comfortable beds!
Stayed 12 nights in Nov 2021

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great and safe location, many restaurants and supermarkets you can walk to. Hotel is nice, staff is friendly, and my kid loved the indoor pool! I would be back in the future.
Stayed 4 nights in Nov 2021

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyce Place to Stay
Very nice place , cloud be better . But is very good.
Stayed 3 nights in Aug 2021

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Ryan, Kokomo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the middle of sao Paulo making all uber trips quick. I felt safe there. My only complaint is they never cleaned the room while we were there unless we request it. We were there 4 days. I'm use to beds bing made everyday but not here. Maybe this is a good thing for privacy and to slow the spread of covid I'm not sure
Stayed 4 nights in Oct 2020

6/10 Okay

JAMES

Liked: Cleanliness
Stayed 1 night in Nov 2020

6/10 Okay

Guilherme, São Paulo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
O staff é muito bom, gentis, etc. O quarto é um pouco barulhento e houve um vazamento de na nossa ausência, sem que ninguém nos comunicasse nada. Chegamos e tivemos que secar o banheiro. Falei com a recepção e nada aconteceu. Mas no geral, vale o custo benefício.
Stayed 4 nights in Oct 2020