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Estalagem Do Vale

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Estalagem Do Vale

Outdoor pool
Standard Twin Room
Garden
Interior
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
Sitio Das Feiteiras De Baixo, São Vicente, 9240-206
  • Caves of Sao Vicente and Volcanism Center
    13 min walk
  • Seixal Beach
    18 min drive
  • Pizzaria El Franco
    4 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    46 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Superior Family)

In-room safe, desk, blackout curtains, soundproofing

Family Room (Superior Family)

  • 25 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room

Family Twin Room

Family Twin Room

  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room (2 Adults + 1 Child)

In-room safe, desk, blackout curtains, soundproofing

Twin Room (2 Adults + 1 Child)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Twin Room, Sea View

In-room safe, desk, blackout curtains, soundproofing

Twin Room, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

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About the area

São Vicente

Located in São Vicente, Estalagem Do Vale is in the mountains, within a 5-minute drive of Caves of Sao Vicente and Volcanism Center and Laurisilva of Madeira. .This family-friendly hotel is 11.2 mi (18 km) from Porto Moniz Natural Pools and 5.6 mi (9 km) from Eglise de Jesus-Bom Senhor.

What's nearby

  • Caves of Sao Vicente and Volcanism Center - 13 min walk
  • Porto Moniz Natural Pools - 18 min drive
  • Seixal Beach - 18 min drive
  • Pico Ruivo - 33 min drive
  • Pico do Ariero - 45 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 46 min drive

Restaurants

  • ‪Cascata Água D'Alto - ‬5 min drive
  • ‪Porto de Abrigo - ‬4 min drive
  • ‪Bar Caravela - ‬4 min drive
  • ‪Restaurante Quebra Mar - ‬4 min drive
  • ‪Restaurante Ouro - ‬4 min drive

About this property

Estalagem Do Vale

Family-friendly hotel with free breakfast and a health club
Estalagem Do Vale offers 41 air-conditioned accommodations with safes and bathrobes. Cable television is provided.

Bathrooms include showers, designer toiletries, and bidets. This São Vicente hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 41 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Colonial hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at the O Caramujo, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
O Caramujo - Overlooking the garden, this restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • O Caramujo

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Hiking/biking trails
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped hire
  • Spa services
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Treatment room

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 7478

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estalagem Vale
Estalagem Vale Hotel
Estalagem Vale Hotel Sao Vicente
Estalagem Vale Sao Vicente
Estalagem Do Vale Hotel Madeira Islands/Sao Vicente
Hotel Estalagem Do Vale
Estalagem Do Vale Hotel
Estalagem Do Vale São Vicente
Estalagem Do Vale Hotel São Vicente

Estalagem Do Vale Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 189 reviews" "
Rating 8 - Good. 78 out of 189 reviews" "
Rating 6 - Okay. 25 out of 189 reviews" "
Rating 4 - Poor. 6 out of 189 reviews" "
Rating 2 - Terrible. 3 out of 189 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings. Clean hotel.
Stayed 3 nights in Aug 2024

4/10 Poor

Belinda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not 4-stars! No chef, no bar staff. A terrible dinner for which we waited 110 minutes. The chef left 6 months ago and they're using her assistant. While most staff were kind, many needed training and support. They're expected to cover reception, bar, waitressing. We felt bad for them. Expect to wait aaaages for a drink. Management: Employ a chef and bar staff and look after your staff better. The gym is unhygienic with broken AC and no means of cleaning mats or equipment. The pool is unsighly with missing tiles, green from algae and there are insufficient parasols. Nobody bothers to arrange the sun-loungers in the morning. A feeling grew during our 9-day stay of not being looked after, of management paying lip-service to the guests experience and directors only interested in money. We had to ask for shower gel daily as the maid failed to replace empties. We were given half-used bottles by reception staff and felt a burden for asking. Upon arrival our room lacked AC and reception tried to fob us off. Our eventual room had a broken towel hook and dodgy balcony door. We awoke to the neighbouring cockerel. The hotel is in a beautiful setting, close to lovely spots, but fails to achieve a 4-star standard and feels tired. A few licks of hastily-applied paint won't suffice. It clearly has problems. Our disappointing stay was made worse by the manager not responding to our complaint as promised. Very poor. We won't return and we don't recommend this hotel.
Stayed 9 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the valley from the hotel. Friendly staff (and cat !). Having a car useful as it's a very steep walk to/from the seafront. Great breakfast.
Stayed 11 nights in Jul 2024

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel with gorgeous views. Definitely recommend the hotel and the location if Sao Vicente.
Stayed 2 nights in Feb 2024

8/10 Good

Daljit

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to surrounding areas of interest
Stayed 1 night in Feb 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2023

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,great view,good location
Stayed 3 nights in Sep 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Richard Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice common areas. Great views. Excellent breakfast. Helpful staff. Welcome bottle of Madeira a nice touch
Stayed 1 night in Feb 2023

6/10 Okay

Martin

Stayed 5 nights in Nov 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, not too big, friendly staff, nice views but shame restaurant was closed
Stayed 2 nights in Oct 2022

8/10 Good

Allan, Niagara on the Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place holds up to the cleanliness values! Keep up the fantastic job. Best part overall though, is the location this property is at. Essentially close enough to go to Sao Vicente and Port Moniz in no time (by car) but by walking would be challenging but easy! Just be careful of the cats in the area, they tend to sleep under your vehicle. Also for amenities, it’s great, just needed more modernized fitness equipment for me personally. I will recommend this place and hopefully come back! Thanks again to the wonderful front desk services!
Stayed 2 nights in Oct 2022

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A very good stay but a few issues which the receptionist Joanna sorted quickly and efficiently. The restaurant and hot tube/sauna which were supposed to be open by 1st September were still closed by 1st October. Car park is small and sometimes had to park on road.
Stayed 7 nights in Sep 2022

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location. The staff are all excellent and so friendly and helpful. We felt very at home. The breakfast was perfect too. Thank you!
Stayed 2 nights in Jun 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice one week stay
Everything very nice, on site facilities are surprisingly very good, plenty to do if you feel the need including crazy golf which was fun and is free of charge like all of the facilities on site. To criticise would be picky, it is majorly a site for older couples and groups as the majority of Madeira is however that has little to do with the hotel and I’d a benefit to most people (no screaming children)
Stayed 7 nights in Dec 2021

10/10 Excellent

R A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
We stayed two nights in a lovely bedroom looking out to the mountains and the clock tower. The hotel staff are friendly and the breakfast was great. In the evenings the hotel has a fixed price menu which was good value for money and tasty. We also eat out at a restaurant just 6 minutes walk away- Lavrador, which also does great food. Best to book if you want one of the tables outside with a view. The hotel is located only 10 minutes away from a fantastic levada walk in Ginhas. So remember to bring your head torches. It is also ideally situated to get to Encumeada pass and the stunning levada do norte.
Stayed 2 nights in Jul 2021

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Allison

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
I’m not normally fussy about the welcome I get from hotel reception but the lady looked rather surprised by my arrival and behaved as though she couldn’t find my reservation. I was initially shown the wrong (and cheaper) room despite handing over my reservation paperwork which clearly indicated the room type. When I was eventually shown to the superior room I discovered that it was very small and I had difficulty in opening my large suitcase. There was a chest of drawers, cupboard and a table with a small old style TV with 3 English news channels. There was nothing to sit on apart from a small bench in the window and there was no fridge. The safe was only available to be used at extra cost! There weren’t enough electrical sockets so I had to unplug a bedside light. Throughout my stay there was an annoying buzzing noise in the room. The bathroom had a large sink surround and they provided good sized towels. The toiletries not replenished at all during my stay and no tissues were provided. The bed was very hard and had a stained blanket. Breakfast was fairly poor with limited choice but at least they produced freshly cooked eggs. The croissants were made with wrong type of pastry which meant they were very heavy and hard except for the last day when they used puff pastry. The Wi-Fi was ok and just good enough for Skype. There was nearly enough parking for everyone. Shutters blocked out the light. Good views of the valley and terraces. Poor bar food at night.
Stayed 5 nights in Jun 2018

10/10 Excellent

Sam , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place. This was my third visit and it has the happiest vibe, stunning views, lovely staff and is beginning to feel like a second home.
Stayed 7 nights in Apr 2018

2/10 Terrible

D, Colorado

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointed
Very disappointing experience with this hotel. The details I’ve tried to submit have not been approved for Expedia.
Stayed 1 night in Mar 2018

10/10 Excellent

dave, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the senic mountain vally. Good resta
Enjoyed 2 nights. Good value.Close to lava caves and levada.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

E, UL

Liked: Staff & service
Disliked: Room comfort
Nice setting and hotel staff very accommodating. Felt like a bit 1980: in the steam room and swimming pool etc. No fridge in room unless one hires one ! A first for us. !
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value, Charming and great location
Charming hotel in Sao Vincente, great location; with the most helpful and pleasant staff.
Stayed 7 nights in Aug 2017