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ANA Crowne Plaza Chitose, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Chitose, an IHG Hotel

1 bedroom, down duvets, desk, laptop workspace
Point of interest
Exterior
Exterior
Junior Suite, 2 Double Beds, Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Chitose Salmon Aquarium
    17 min walk
  • 志古津
    1 min walk
  • Chitose Station
    8 min walk
  • Sapporo (CTS-New Chitose)
    9 min drive

Room options

View all photos for Standard Room, 1 Queen Bed (High Floor)

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

1 bedroom, down duvets, desk, laptop workspace

Premium Room, 2 Single Beds (up to 3 guests)

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, down duvets, desk, laptop workspace

Standard Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, down duvets, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, down duvets, desk, laptop workspace

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony

Junior Suite, 2 Double Beds, Balcony

  • 57 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor)

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor)

  • 93 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

Standard Room, 2 Single Beds (High Floor)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Air Terminal Hotel

Spa
Free WiFi
Air conditioning
Parking available
4.4 out of 5, Excellent, (1004)
The price is AU$310
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Air Terminal Hotel

About the area

Chitose

When you stay at ANA Crowne Plaza Chitose, an IHG Hotel in Chitose, you'll be near the airport, within a 5-minute drive of Aoba Park and Chitose Outlet Mall Rera. .This hotel is 3.6 mi (5.8 km) from Doraemon Wakuwaku Sky Park and 3.7 mi (6 km) from New Chitose Airport Onsen.

What's nearby

  • Chitose Salmon Aquarium - 17 min walk
  • Aoba Park - 2 min drive
  • Chitose Outlet Mall Rera - 4 min drive
  • Doraemon Wakuwaku Sky Park - 6 min drive
  • New Chitose Airport Onsen - 6 min drive

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 8 min walk
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪NAMAKEMONO CAFE - ‬9 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪餃子の王将 - ‬4 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪築地銀だこ イオン千歳店 - ‬5 min walk

About this property

ANA Crowne Plaza Chitose, an IHG Hotel

Hotel with 2 restaurants, near Aoba Park
ANA Crowne Plaza Chitose, an IHG Hotel offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 438 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including a fitness center and karaoke. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Enjoy international cuisine at HASKAP The Garden, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 5:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chitose? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 9:30 AM.
HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Astral - This bar serves light fare only. Open daily.
The Park Bar - This sports bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–9:30 AM: JPY 2800 for adults and JPY 1400 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • HASKAP The Garden
  • Shikotsu Robata Grill
  • Astral
  • The Park Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Karaoke

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3000 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1400 for children
  • Rollaway bed fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

ANA Crowne Plaza Chitose, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 275 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kin

Liked: Cleanliness, staff & service, amenities
The hotel is dated but in a good location next to Aeon Mall where there are a lot of restaurants and shopping
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Overall the hotel was great, located next to the airport in a good neighborhood. A lot of dining options within walking distance (across the street, there are 5-6 restaurants to choose from). The staffs were very friendly and accommodating to our needs, they even booked a airport ride for us the next day. Con: The only downside, they charged me for an early check-in (1.5 hrs earlier) when our room was ready. I can understand the charge if the room wasn't ready and they need to rush to clean it. But this is only my personal experience and doesn't reflect on the quality of the stay. Overall the hotel was great and we would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. We had a 2-bedroom suite. It's spacious and clean. The japanese restaurant in the hotel was excellent. There's a convenient store inside the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

8/10 Good

Setsuko

Stayed 4 nights in Jun 2024

8/10 Good

David, Laramie

Stayed 1 night in Jul 2024

10/10 Excellent

Carson

Liked: Property conditions & facilities
Would recommend to family and friends
Stayed 1 night in Jul 2024

8/10 Good

Dennison

It’s an okay place
Stayed 1 night in Jun 2024

6/10 Okay

john

average hotel but old property
The hotel is old. I would recommend staying at a newer property
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to CTS
Stayed 1 night in May 2024

10/10 Excellent

samy

Stayed 1 night in Jan 2024

10/10 Excellent

Xinyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very convenient to the airport, and there are many places to eat nearby
Stayed 1 night in May 2024

8/10 Good

Piyush

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to airport. No shuttle service to train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Chitose
The staff were helpful and friendly. The food and Park Bar were great.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a very nice hotel
Stayed 1 night in Mar 2024

10/10 Excellent

yaping

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive but high quality. Not far from airport. Hight level room can view city night. Wish it provides USB plug. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Yui Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location near the airport after a late arrival.
Stayed 1 night in Mar 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jirayu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Dana

Travelled with family
Liked: Property conditions & facilities
Comfy beds. Great breakfast buffet. Clean upscale facilities. Overall a very nice experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Haesuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room service is very good
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Large room and super close to mall and train station. Would stay again for sure.
Stayed 2 nights in Feb 2024

4/10 Poor

Cassie

Travelled with family, Travelled with family and small children
This is advertised as an airport hotel but it is nearly impossible to get a taxi to the airport and they don’t have airport shuttle either. Staff was very unhelpful in helping us find get a taxi to airport. If you are transitting through Chitose and need a hotel you are better off booking the hotel that is right in airport.
Stayed 1 night in Feb 2024

4/10 Poor

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although close to the airport, no shuttle service to the airport and not enough local taxis for early morning flights. Had to walk to train station in the snow to get to the airport.
Stayed 1 night in Feb 2024