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Grand Park Otaru

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Otaru

View from room
Exterior
Chapel
Bar (on property)
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008
  • Sakaimachi Street
    19 min walk
  • Otaru Music Box Museum
    3 min drive
  • Shin Nihonkai Ferry
    3 min drive
  • Sapporo (OKD-Okadama)
    45 min drive

Room options

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

  • 44 sq m
  • Sleeps 5
  • 3 Twin Futons

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Exterior
Hotel Torifito Otaru Canal
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1005)
Hotel Torifito Otaru Canal

About the area

Otaru

With a stay at Grand Park Otaru in Otaru, you'll be connected to a shopping center, within a 5-minute drive of Otaru Canal and Sakaimachi Street. .This ski hotel is 16.5 mi (26.5 km) from Kiroro Resort and 11.4 mi (18.4 km) from Kokusai Ski Resort.

What's nearby

  • Sakaimachi Street - 19 min walk - 1.6 km
  • Otaru Music Box Museum - 3 min drive - 2.5 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km
  • Otaru Canal - 4 min drive - 3.4 km
  • Asarigawa Hot Spring - 7 min drive - 5.9 km

Getting around

  • Otaru-Chikkō Station - 7 min walk
  • Inazumi-koen Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 76 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪回転寿司魚一心小樽店 - ‬1 min walk
  • ‪美園 ウイングベイ小樽店 - ‬3 min walk
  • ‪テラスブラッセリー - ‬1 min walk
  • ‪モスバーガー - ‬3 min walk

About this property

Grand Park Otaru

Winter getaway with 2 restaurants
Grand Park Otaru offers 296 air-conditioned accommodations with safes and coffee/tea makers. This Otaru hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 296 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and shopping on site. Additional amenities at this hotel include wedding services and a vending machine. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite with Japanese cuisine at Cocoro, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Cocoro - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 1650 per day; includes in/out privileges)
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 3025 for adults and JPY 1694 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Cocoro

Things to do

  • Shopping

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Electric kettle
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 1694 for children
  • Covered self parking fee: JPY 1650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Grand Park Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1000 reviews" "
Rating 8 - Good. 358 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big with seaview But it is outdated
Stayed 3 nights in Jul 2024

8/10 Good

Cheuk Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location linked major shopping mall and restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Li Ling

Liked: Cleanliness, staff & service
Friend staff and convenience location is a plus.
Stayed 2 nights in Aug 2024

2/10 Terrible

RIEKO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋が散らかっていた。 風呂場と洗面所に髪の毛が散らかっていた。
Stayed 1 night in Jul 2024

10/10 Excellent

SUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

HISAYO

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Jong Liat

Stayed 2 nights in Jul 2024

8/10 Good

Hin Cheong, Tsuen Wan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kanako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
窓一面の海景色
1泊でしたが快適に過ごせました。 部屋の窓一面の海景色は最高！ 朝食も素晴らしい。 ただ、エアコンの効きが遅いこととテレビがつきにくかったことが少々残念。 でも、また利用したいと思います。
Stayed 1 night in Jun 2024

6/10 Okay

Pok Man

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is so outdated and smell of sweaty smell similar to humid and unclean towel
Stayed 2 nights in Jun 2024

10/10 Excellent

Jt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful during my stay :)
Stayed 2 nights in Jun 2024

4/10 Poor

Jacob

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
駐車料金は1泊1600円と高く、ホテルへのアクセスも難しいです。ホテルの状態も比較的古いです。
Stayed 1 night in Jun 2024

8/10 Good

Yuen Kwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our room is very spacious over looking the harbour. Breakfast is average.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocean vieq
Stayed 2 nights in May 2024

10/10 Excellent

Tomomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

CHING CHE

Stayed 6 nights in Apr 2024

10/10 Excellent

YUKFUNG

Stayed 1 night in Apr 2024

10/10 Excellent

MINGWEI

Stayed 9 nights in Mar 2024

10/10 Excellent

JIANCHENG

Stayed 4 nights in Apr 2024

10/10 Excellent

Ning

Stayed 4 nights in Apr 2024

10/10 Excellent

eunbyeol

Stayed 2 nights in Mar 2024

2/10 Terrible

Alberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
We arrived early and were greeted by a Japanese staff and they were great. Came back later around check in time and were attended by different staff and the service was bad. Things go worse. Went to the room and the only good thing was the view. Sofa had stains, and the bed sheets had stains. That wasn’t the deal breaker, the room smelled awful. I didn’t want to complain and be moved somewhere else because I didn’t want to deal with the staff so I booked a different hotel and left.
Stayed 1 night in Mar 2024

10/10 Excellent

HA PING

Stayed 1 night in Mar 2024

10/10 Excellent

Shiu Siang

Stayed 1 night in Mar 2024

10/10 Excellent

Li

Stayed 2 nights in Mar 2024