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New Otani Inn Sapporo

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area
Reception
Daily buffet breakfast (JPY 3200 per person)
Bar (on property)
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    4 min walk
  • 北海道らーめん奥原流・久楽本店
    1 min walk
  • Sapporo Station
    2 min walk
  • Sapporo (OKD-Okadama)
    24 min drive

Room options

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking

  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Natural Comfort Double "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double "ZEN"

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Superior

Japanese Superior

Japanese Superior

  • 46 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Twin "ZEN"

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Moderate Twin

Moderate Twin

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Double Room, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Twin Room, Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Triple "ZEN"

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Triple

Moderate Triple

Moderate Triple

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Triple Room, Smoking

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

Hotel Monterey Edelhof Sapporo

Spa
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1008)
The price is AU$178
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Monterey Edelhof Sapporo

About the area

Sapporo

New Otani Inn Sapporo is centrally located in Sapporo, a 4-minute walk from Sapporo Clock Tower and 5 minutes by foot from Sapporo TV Tower. .This hotel is 0.6 mi (0.9 km) from Sapporo JR Tower and 0.8 mi (1.2 km) from Odori Park.

What's nearby

  • Sapporo Clock Tower - 4 min walk
  • Sapporo TV Tower - 5 min walk
  • Sapporo JR Tower - 10 min walk
  • Hokkaido University - 14 min walk
  • Odori Park - 15 min walk

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk
  • ‪Picante 札幌駅前店 - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower
New Otani Inn Sapporo offers 340 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Irons/ironing boards and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 340 air-conditioned rooms featuring refrigerators and LCD televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and you can also request irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
New Otani Inn Sapporo has 2 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2000 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 3200 for adults and JPY 1600 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 93
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

New Otani Inn Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 230 out of 637 reviews" "
Rating 8 - Good. 267 out of 637 reviews" "
Rating 6 - Okay. 101 out of 637 reviews" "
Rating 4 - Poor. 28 out of 637 reviews" "
Rating 2 - Terrible. 11 out of 637 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Juchen, Torrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

HOON CHIAT

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Travelled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

6/10 Okay

Masaki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
Stayed 1 night in Dec 2022

10/10 Excellent

Hong G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help. One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
Stayed 2 nights in Nov 2022

8/10 Good

luan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated hotel with bad AC.
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
Stayed 3 nights in Jul 2022

6/10 Okay

jerimy

Nothing special
Stayed 1 night in Jul 2022

10/10 Excellent

Bilguun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, great location, will return again..!
great location, in house coin laundry, nice sized double bed room, very clean non-smoking room.
Stayed 3 nights in Sep 2021

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top. I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
Stayed 3 nights in Feb 2021

6/10 Okay

John

Liked: Room comfort
Our trip was a couples trip to Sapporo and day trips. The hotel was serviceable and the price point was great but the hotel has shown signs of age and could use improvements. Location, it’s fine. Easy to get to from Sapporo station including underground passages if during the winter. Not too far a walk from Odori either. Rooms/Lobby could use an update/face lift.
Stayed 2 nights in Sep 2019

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my next trip to sapporo I would stay at the New Otani Inn.
Stayed 1 night in Jul 2019

8/10 Good

Lui

Liked: Cleanliness, property conditions & facilities
Good for family stay
Family is spacious for four people. Though the hotel is a bit old but clean. Service is not excellent. Staff are helpful but distant.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft Pillow Request Available
We requested for softer pillows and the staff provided an excellent service by attending to our request. It was a good experience.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
A little disappointed
The hotel seems a little dated. The carpet in the hallway of our floor needs replacing. Lot of lumps and loose waves in the carpet. The breakfast was good. We had unusual cold weather on our trip. As a result our room was very cold. The heater in the room did not work. We asked the staff about the hheat for our room
Stayed 6 nights in Jun 2018