I reserved my thoughts about this property until we stayed there.
First of all, the good things about this property is that it was quiet and still close to Helen to be able to enjoy the town without being in the middle of the holiday crush and the staff was friendly.
However, we were very disappointed because we had booked this property with the understanding that a hot breakfast was included in the rate in order to save some money. A couple of days before we were to arrive (and after the deadline to cancel had passed) I received an email from the property talking about their “Grab and Go” breakfast, which consisted of packaged pasteries, packaged cereal and whole fruit only (my husband is Celiac and unable to eat this kind of food). In fact, even though Expedia and the property’s own website states there is a restaurant, be aware that this property DOES NOT have a restaurant on site. When I called to confirm this, I was told that Expedia should have changed the information, but as stated, it is also on the property’s website that there is a restaurant still. The management offered a bottle of wine as “compensation” but having to go somewhere for breakfast and spend more money, after expecting a full breakfast, was disappointing.
The room we stayed in, while it was clean and tidy, it is in desparate need of a renovation. I got the impression that the sister property in Dahlonega, GA is the one that is getting all of the love.