2/10 Terrible
Jessica
18 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had another hotel guest listen into my room, ear to my door at 2:30 am. Hotel staff did nothing. Room had strong mildew smell & mold on walls and bathroom door. Lots of people hanging out outside drinking. Dirty unheated pool. But the real problem is the pervert housekeeper who decided to bang on my door at 10 am about 5 knocks then opened the door. The whole time I was saying “one minite” “ I’m coming” hold on” then it was “stop” “don’t open the door” “close it” as he is looking at me naked inside my hotel room through the crack (fortunately I had the top latch locked so he couldn’t see more). Front desk told me he wasn’t supposed to knock on my door or any door surrounding mine, let alone go inside. Staff did not refund reservation. I have not heard back from the manager (I was told manager will be here in 10-15 minutes, after 45 minutes, he did not show and I left.) very disappointed and disgusted.
Jessica
Stayed 1 night in Sep 2024