2/10 Terrible
Sandra
Travelled with partner
2 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrible hotel. The room was dirty, there was a weird smell like tobbaco, I started to cough when I entered the room, I found a package of sopa behind the door so the clean service is horrible. I decided to cancel and they told me i need to do that with Expedia. They check me out, it was 11pm, I started to try to book other hotel but it was impossible, I assumed they are not allowed to rent rooms after 10pm(all of them were full). I had to comeback to this miserable hotel, despite they told me they couldn’t cancel my room, they told me that they check me out, so if I wanted to sleep there I need to pay for the room again as a walk in client which I did. I left early and I booked other hotel. Also, the fridge didn’t work. I paid for a king size and they gave me a double bed, they told me this is something I needed to fight with Expedia. But Expedia don’t have a solution, they charge me for the first night because I canceled, and Expedia didn’t guaranteed what I paid for(the king size bed) and also charge a disproportionately amount for this place that it is more like a bad and dreadful motel. Avoid this hotel! Believe me!
Sandra
Stayed 2 nights in Nov 2024