4/10 Poor
Tom
Business traveller
18 Sept 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Extremely overpriced.
The quality for what youre paying for is shockingly low. The hotel is fine, the interior of the communal areas is lovely, and the room was clean. It was a nice hotel.
However, it is definitely not worth what it is priced as.
The service of the meal was extremely slow (1 hour wait) for not particularly nice food and again, high priced.
Further, when checking in, the reception told us not to book the restaurant, to eat in the bar, as it was "busy tonight". When we arrived at the bar, it was no longer serving food so we had to then go to the restaurant where there were plenty of tables free but we were treated strangely when advised we had not booked... a mess.
The room - lights wouldnt turn on. Plugs were blocked so shower turned into a bath. The mini-fridge was extemely loud. Then outside, at 630am, a lawnmower starts!
When I expressed a concern this morning, no care was given.
Usually, I would not care, the standard was fine for a quick trip. But at £184 for a 1 night stay + 32pp meal (for 1 course), I am highly disappointed.
Tom
Stayed 1 night in Sep 2024