Basically everything went wrong from the moment we got to this property. We checked in and were told we couldn’t use our Hottub in the room after 10. Which really is fine except the fact it doesn’t say that anywhere else and this room was substantially more than the regular room. The first 5 times we left our room, the key card wouldn’t work upon return so we had to go back town 4 floors for another key. The second morrning my husband woke up after being told about their gym and wanted to work out. But wait…..the only machine out of 4 in the gym that works is an elliptical, everything else is broken. Later in the second day, add another 2 key cards that we had to go down and get. 2nd night we run a bath, to no hot water, how does that even happen? You’re not sure? Well the front desk staff isn’t sure either, so I got told ‘Oh really, that’s really odd, I’m not sure’. No promise to fix it. The second day we stayed here our room didn’t even get cleaned despite us never having the privacy tag on for a single second we were there. Add in a couple more key card changes. Breakfast the third day was the bare minimum, the attendant seemed to be trying but she kept saying she was out of everything and there seemed to be no resolve for that. Grabbed an apple pie, and it was expired. Room got cleaned on the 3rd day, half assed with stuff left everywhere. Fourth day no room clean again. Key cards still not working. Gym not working. Paying for a room where everything should be working.