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citizenM Seattle South Lake Union

Property class: 4

Photo gallery for citizenM Seattle South Lake Union

Lobby
Restaurant
Lobby
Room, 1 King Bed (High Floor)
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪5 min walk‬
  • Place, Seattle Center
    ‪9 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Seattle

A stay at citizenM Seattle South Lake Union places you in the heart of Seattle, within a 15-minute walk of Seattle Center and Space Needle. .This hotel is 0.7 mi (1.1 km) from Seattle Waterfront and 0.3 mi (0.4 km) from Amazon Corporate Headquarters.

What's nearby

  • Amazon Corporate Headquarters - 5 min walk - 0.4 km
  • Seattle Center - 9 min walk - 0.8 km
  • Space Needle - 10 min walk - 0.9 km
  • Seattle Waterfront - 12 min walk - 1.0 km
  • Pike Place Market - 13 min walk - 1.2 km

Getting around

  • Westlake Thomas St Station - 2 min walk
  • King Street Station - 14 min drive
  • Seattle-Tacoma International Airport (SEA) - 21 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪HEYTEA - ‬1 min walk
  • ‪Portage Bay Cafe - South Lake Union - ‬4 min walk
  • ‪45Th Stop N Shop & Poke Bar - ‬4 min walk
  • ‪Café An'Claire - ‬2 min walk

About this property

citizenM Seattle South Lake Union

CitizenM Seattle South Lake Union offers 264 accommodations with iPads and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 264 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1538 out of 2085 reviews
Rating 8 - Good. 331 out of 2085 reviews
Rating 6 - Okay. 119 out of 2085 reviews
Rating 4 - Poor. 54 out of 2085 reviews
Rating 2 - Terrible. 43 out of 2085 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got in after hours and was worried that we would have a hard time getting in. no problem for the self check in, and bar was still open when we go there. For a last minute booking and a 1st time getaway this was fun and intimate. i was nervous the smaller untraditional style would shock my partner, but they were stunned and looked at it as an experience. the only downside was the fact the bathroom "shower/toilet" area had no fan... you could hear everything you or your partner were doing in there. the big bed was so cozy and great for watching the views of sunrise/sunset. the Ipad was my fav ft all at your finger tips. I love a smart room/ lighting and this was great.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Jaslynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff! Love the decor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Burgundy

Stayed 1 night in Jan 2026

10/10 Excellent

Cammionne

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms, highly competitive rates, fun staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Bao

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is clean and have good style. Most things are controlled by electronics (an ipad in room to control TV, temperature, curtain) but it's lagging. Housekeeping threw away two of my shopping paper bags with things in it (it's VERY OBVIOUS). Manager said sorry but if I left it on the floor NEAR the door/trash can, Housekeeping would think it's trash. I said my things were NOT in the trash can and it's VERY OBVIOUS that there are things inside those two bags, and then the manager guy said Housekeeping cannot look into guest's belonging (???) - then why did they threw it out if it's guest's belongings? The manager made no sense. They offered to pay for a shirt that's in one of my bags, mind you the other bag also have other things I just bought. I could have made a big deal out of it but I decided not to. Whatever. You can hear most things going on in the hallway from inside the room e.g: next door close or open, walking talking sound, cleaning room next door. I don't enjoy that, but not hate that too much either. Room is tiny. Closet is right next to the door and very small; width+depth is about the size of a carryon luggage laying flat. It's cheaper than other hotels around so I guess that makes up for the tiny size. I was gonna extend another night but decided to spend the night at another hotel a block away that's way better. Overall, not bad but not great. If you're looking for affordable options, this might be for you.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tiffany

Stayed 2 nights in Jan 2026

10/10 Excellent

Thanatkit

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Tahshan

Liked: Cleanliness, amenities, property conditions & facilities
Very extraordinary from other hotel I've been too. Would recommend for a solo or two people trip.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Palmira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was helpful and friendly
Stayed 1 night in Jan 2026

6/10 Okay

Placida Marie

Liked: Staff & service
Disliked: Property conditions & facilities
It was okay
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Stayed 3 nights in Jan 2026

10/10 Excellent

Sirivimol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my partner were super excited even before we arrived at CitizenM in Seattle. The room was perfectly as described and pictured; clean, modern, and cozy! The staffs were super helpful at the self check-in. The hotel was right in downtown Seattle, with lots of places to explore. The experience here was spectacular and we would definitely book here again the next time we visit!
Stayed 1 night in Dec 2025

10/10 Excellent

renata

Liked: Cleanliness, amenities, property conditions & facilities
good place and good room
Stayed 6 nights in Dec 2025

10/10 Excellent

renata

Liked: Cleanliness, amenities, property conditions & facilities
Great place to be ..
Stayed 4 nights in Dec 2025

2/10 Terrible

Hui

Disliked: Cleanliness, staff & service, amenities
We booked CitizenM because we were very impressed by the Washington D.C. location from before. But our stay at this one left us very disappointed. The pillows were too high, so they hurt my neck and the hotel did not have any alternative. The WiFi was terrible — it often disconnected, was very weak, or just didn’t work. The TV in our room was faulty and would randomly turn on by itself and disturb our sleep. Our stay was so bad that we wanted to check out early and stay at another hotel. Also, after the Marriott acquisition, the prices have gone up while quality declined. Our bed does not feel as comfortable as the last time we stayed at CitizenM. Customer service is non-existent. We will never, ever stay at a CitizenM ever again.
Stayed 4 nights in Dec 2025

8/10 Good

Hileana

Stayed 3 nights in Nov 2025

6/10 Okay

Kylee

Liked: Cleanliness, amenities, property conditions & facilities
Room is so so so tiny, little bathroom privacy, bed was so uncomfortable and lacked pillows. Location was great though, and the lobby area is very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Leah

Tiny but the price is right and the hotel is super nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean n cute
Stayed 1 night in Dec 2025