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citizenM Seattle South Lake Union

Property class: 4

Photo gallery for citizenM Seattle South Lake Union

Lobby
Restaurant
Room, 1 King Bed (High Floor)
View from property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
201 Westlake Avenue North, Seattle, WA, 98109
  • Place, Amazon Corporate Headquarters
    ‪5 min walk‬
  • Place, Seattle Center
    ‪9 min walk‬
  • Place, Space Needle
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Level Seattle Downtown - South Lake Union
South Lake Union
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,369 reviews
The price is AU$324
includes taxes & fees
25 Apr - 26 Apr
Level Seattle Downtown - South Lake Union

About the area

Seattle

A stay at citizenM Seattle South Lake Union places you in the heart of Seattle, within a 15-minute walk of Seattle Center and Space Needle. .This hotel is 0.3 mi (0.4 km) from Amazon Corporate Headquarters and 0.6 mi (1 km) from Paramount Theatre.

What's nearby

  • Amazon Corporate Headquarters - 5 min walk - 0.4 km
  • Seattle Center - 9 min walk - 0.8 km
  • Space Needle - 10 min walk - 0.9 km
  • Pike Place Market - 15 min walk - 1.3 km
  • Seattle Waterfront - 15 min walk - 1.3 km

Getting around

  • Westlake Thomas St Station - 2 min walk
  • King Street Station - 14 min drive
  • Seattle-Tacoma International Airport (SEA) - 21 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬2 min walk
  • ‪HEYTEA - ‬1 min walk
  • ‪Portage Bay Cafe - South Lake Union - ‬4 min walk
  • ‪45Th Stop N Shop & Poke Bar - ‬4 min walk
  • ‪Café An'Claire - ‬2 min walk

About this property

citizenM Seattle South Lake Union

CitizenM Seattle South Lake Union offers 264 accommodations with iPads and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 264 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1544 out of 2090 reviews
Rating 8 - Good. 330 out of 2090 reviews
Rating 6 - Okay. 119 out of 2090 reviews
Rating 4 - Poor. 54 out of 2090 reviews
Rating 2 - Terrible. 43 out of 2090 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

DEMETRIUS

I was able to check in with a company card
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Clean modern and kind
Stayed 2 nights in Jan 2026

10/10 Excellent

Astrid

Stayed 3 nights in Jan 2026

10/10 Excellent

Astrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and will definitely stay here again. Very clean and friendly staff, on top of it being in a great neighborhood.
Stayed 3 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and would give me amazing suggestions! The hotel was so clean and the view was breathtaking! I plan on coming back again soon because I just had an amazing experience here! The best way to start my 2026 travel plans!
Stayed 3 nights in Jan 2026

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel + clean room
Stayed 1 night in Jan 2026

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I came here for his 30th birthday and had such a great time. Everyone at the front desk was so nice and helpful, the bar staff was attentive and friendly. It’s very walkable and in a convenient location. My only cons would have to be how small the room is, how uncomfortable the pillows and blanket were, and how the iPad to control everything in the room didn’t really work. The tv didn’t work well either which sucked but overall it was a nice stay!
Stayed 3 nights in Jan 2026

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is modern with high tech room features. Breakfast buffet was pretty good too. Service was slow though I ordered fresh towels and it never arrived I had to go down and get it myself. Location is nice very close to the Space Needle and MOPOP.
Stayed 4 nights in Jan 2026

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and easy to check in.
Stayed 2 nights in Jan 2026

6/10 Okay

Belsher

Travelled with group
Liked: Cleanliness, property conditions & facilities
Cleanliness was great, amazing staff. Rooms a tad bit too small for my liking. Good for a quick day trip
Stayed 1 night in Jan 2026

2/10 Terrible

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived at the property at noon knowing check in was not until two. We asked if early check in was possible and we were told they could check us in at one. We went and had lunch close by and returned at one. The woman before us was checked in without issue and we were in the middle of being checked in when a woman manager came up and told the girl helping us that because the hotel was completely booked that they could not check anyone in until two. We reminded them that we had already been told we could check in at one but it made no difference. We then sat in the lobby for an hour. We were only in town for a football game for one night and we feel like we lost two hours of our very short trip. Had we been told at noon that we could not check in until two, we would have dropped our bags and gone into the city to do some of the things we wanted to do. Instead we sat in the lobby and watched the same manager eat her lunch. While more and more people showed up causing a large amount of people to start showing up and creating a back up at two when they could finally start checking people in. All because it was full that night? It was very aggravating and I will never book this property again because of that one manager. Everyone and everything else was fine and I would have given a good review.
Stayed 1 night in Jan 2026

10/10 Excellent

Dalonia

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel Diogo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and everyone was amazing and respectful
Stayed 1 night in Jan 2026

10/10 Excellent

Vanaya

Liked: Cleanliness
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness
Disliked: Amenities
Logistics are bad. Parking situation on the booking was confusing and no load/unload zone by the lobby door to go in and ask. Pulled into a pay lot across the street with a meter maid making rounds so I sat there and tried to call the lobby for assistance. No on site phone number and the off site call center kept me on hold for 30+ minutes. Finally I just paid the $40 for the lot and went to check in, only to be told by staff in the lobby not to park there due to constant break ins. Had to pay another $45 to park in their contracted lot that is accessed via the alley. They have a bunch of iPads in the lobby to check in, and overly decorated “hang space”, and only one person on site. It’s obviously built by tech bros for tech bros and was more of a reminder of how crappy things are when you try to replace human service industry workers with tech. Overall the experience was giving post-venture-capital-dystopia. The few humans who do work there were delightful, had a nice chat with the bartender in the lobby bar and they kept the place spotless.
Stayed 2 nights in Jan 2026

10/10 Excellent

Burgundy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Khoa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room is tiny but for the price, it's good. The lobby looks nice and stylish, but the room looks okay. The room I stay at has a smell, not horrible or anything but it's there. Soaps and lotion smell bad in my opinion, don't know who approve those to be used. The "closet" is tiny, right by the door (you can open the door and hang your clothes from outside kind of small). There's storage under the bed. There's an iPad to control everything- curtains, lights, TV; but it can be lagging sometimes. Surrounding areas are nice, convenient, walkable to many places. If you just need a decent affordable place to sleep and shower at night, this hotel maybe for you. Housekeeping "threw away" two of my shopping bags with stuff OBVIOUSLY in it (no, my bags were not in the trash can). The manager said if it's on the floor, near the door or near the trash can, Housekeeping would think it's trash and throw it away(???). I said my shopping bags were NOT in the trash can, and you can clearly see my stuff in the bags. Manager said they're not allowed to go through guest's belonging (??) then why would you throw your guest's belonging away? male manager worked that one night made no sense at all (1/8/26). He offered to refund me the shirt price, but I have other stuffs. But whatever. I was NOT happy with this explanation at all. It feels like he tried to put the blame on me. I needed to extended another night but I decided to go to a different hotel down the street instead.
Stayed 3 nights in Jan 2026

8/10 Good

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got in after hours and was worried that we would have a hard time getting in. no problem for the self check in, and bar was still open when we go there. For a last minute booking and a 1st time getaway this was fun and intimate. i was nervous the smaller untraditional style would shock my partner, but they were stunned and looked at it as an experience. the only downside was the fact the bathroom "shower/toilet" area had no fan... you could hear everything you or your partner were doing in there. the big bed was so cozy and great for watching the views of sunrise/sunset. the Ipad was my fav ft all at your finger tips. I love a smart room/ lighting and this was great.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Jaslynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff! Love the decor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Burgundy

Stayed 1 night in Jan 2026

10/10 Excellent

Cammionne

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent rooms, highly competitive rates, fun staff.
Stayed 2 nights in Dec 2025