citizenM Seattle South Lake Union

4.0 star property

Photo gallery for citizenM Seattle South Lake Union

Interior
Interior
Interior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
201 Westlake Avenue North, Seattle, WA, 98109
  • Seattle Center
    ‪10 min walk‬
  • Space Needle
    ‪10 min walk‬
  • Pike Place Market
    ‪13 min walk‬
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪23 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(363 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Seattle

A stay at citizenM Seattle South Lake Union places you in the heart of Seattle, within a 15-minute walk of Space Needle and Seattle Center. .This hotel is 0.3 mi (0.4 km) from Amazon Corporate Headquarters and 0.6 mi (1 km) from Paramount Theatre.

What's nearby

  • Seattle Center - 10 min walk - 0.9 km
  • Space Needle - 10 min walk - 0.9 km
  • Pike Place Market - 13 min walk - 1.2 km
  • Seattle Waterfront - 17 min walk - 1.5 km
  • Bell Street Cruise Terminal at Pier 66 - 18 min walk - 1.5 km

Getting around

  • Westlake Thomas St Station - 2 min walk
  • King Street Station - 14 min drive
  • Seattle-Tacoma International Airport (SEA) - 21 min drive

Restaurants

  • ‪Altitude Sky Lounge - ‬3 min walk
  • ‪Shake Shack - ‬4 min walk
  • ‪Happy Lemon - ‬5 min walk
  • ‪45th Stop N Shop & Poke Bar - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬2 min walk

About this property

citizenM Seattle South Lake Union

Hotel with a restaurant, near Space Needle
CitizenM Seattle South Lake Union offers 264 accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers.

This Seattle hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 264 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 4 meeting rooms available for events.
The hotel offers a complimentary manager's reception on select days.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Seattle South Lake Union Hotel
citizenM Seattle Union Hotel
Citizenm Seattle Union Seattle
citizenM Seattle South Lake Union Hotel
citizenM Seattle South Lake Union Seattle
citizenM Seattle South Lake Union Hotel Seattle

citizenM Seattle South Lake Union Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1271 out of 1731 reviews
Rating 8 - Good. 287 out of 1731 reviews
Rating 6 - Okay. 91 out of 1731 reviews
Rating 4 - Poor. 50 out of 1731 reviews
Rating 2 - Terrible. 32 out of 1731 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Shantanu

Stayed 1 night in Apr 2025

6/10 Okay

Martina

Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area, close to cap hill night life.
Stayed 1 night in Apr 2025

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a nice stay. Simple hotel with small rooms. Does the job but would have appreciated it if the windows could open slightly for some ventilation.
Stayed 1 night in Apr 2025

8/10 Good

Jack

Travelled with partner
Liked: Staff & service, property conditions & facilities
Decent but considering the price was about as expected. Newly built rooms but had no window and due to this a lot of dust in the room. Another negative is no kettle / hot water in the room you have to go all the way to the lobby for this. Also no iron in the room but every floor has an iron room, again not something you want to be leaving your hotel room to do. Location isn't too bad but a fair walk to most of the tourist areas. Not a fan of the bathroom being in the room and covered by glass. Heater / ac worked well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!
Stayed 3 nights in Apr 2025

8/10 Good

Minjeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is pretty small but it has everything necessary.
Stayed 3 nights in Mar 2025

10/10 Excellent

Esmeralda

Stayed 1 night in Apr 2025

10/10 Excellent

Estefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever been to very unique hotel with very high tech accommodations. iPad in the room was very helpful with room temp, lighting, etc. Building is very beautiful as well as the view. High recommend if wanting a good experience in Seattle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The staff was friendly the views were amazing, everything was within walkable distances
Stayed 2 nights in Apr 2025

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very welcoming, well decorated, and a good place to relax. I got to the room and I felt a sense of relief of being able to relax. The iPad controls all the lights, heat/air con, blinds, music and tv. I would give this 10/10, I will book again if I am in Seattle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Apr 2025

8/10 Good

Evgenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very nice location. Interesting decor and lounge. I loved the tablet experience in the rooms but did not like the size of the rooms.
Stayed 2 nights in Mar 2025

8/10 Good

Evgenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere and nice lounge. Francesca from the staff what an amazing one! She helped us with everything. I only did not like the room’s size it was rather small but liked the tablet room experience. Close to the shopping center, to the pier.
Stayed 1 night in Apr 2025

6/10 Okay

Aerrionah Savanah

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was okay but I won’t be staying here again. We had pros and cons like anywhere else. When we first arrived, the customer service at the front desk was great! We were told which rooms had the best views, you are able to choose your view of preference at no extra charge. It was a self check in system that was easy to use. When we got to our room, there was no iPad. I called the front desk & the ambassador said that specific room didn’t have one & I could download the app on my phone or he can switch our room. I tried to download the app, it didn’t work, so he switched our room remotely. We didn’t have to go back down to the lobby which was good. You do have to request room service, but there is a cut off time. We were trying to request at 10AM on the iPad & it was saying it was too late. I understand from a sustainable standpoint, but they should let you know the cut off time for room service. They advertise that their bar is 24hours. You look on the iPad at any time & it says “open”. We went down there once at 1AM & there were 4 team members sitting, we asked them can we order drinks & they told us the bar was closed. We were only able to get water & the snacks/sodas they had in the refrigerators located next to the bar. Even those had a sign next to them with an open and close time. I guess they made an “exception”. They shouldn’t advertise 24/7. But it is a good location, it’s a short walk to WholeFoods, CVS, Walgreens & restaurants. No trouble parking on the st
Stayed 3 nights in Mar 2025

10/10 Excellent

Destini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would critique is the parking. It would be great if the hotel had its own parking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Race

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaitlyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the CitizenM
Stayed 1 night in Mar 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025

8/10 Good

Ethel C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Employees were nice and informative.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rebekah

Liked: Amenities
Excellent for single travelers!!
Stayed 2 nights in Mar 2025

8/10 Good

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, modern, high tech but extremely small. Like two or three times the size of the bed. Even hard to move around for two people. Other than that was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Taylor

Stayed 2 nights in Mar 2025